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9.6/10
Amazing
WWhYxWhYA hotel that gives a 5 star feel. Warm welcoming from the moment we reach till we leave the hotel. The hotel breakfast was good too. Located within walking distance from the train station and shopping street. Overall was a wonderful experience.
PPoon Teck-SeongStaying in Comfort Hotel Matsuyama was one of the best experiences I had for my trip in Shikoku. Here are what I like about it:
1. Spacious room and new facilities (the hotel smells good as well haha)
2. Excellent location with nearby tram & train stations and 7-11 stores.
3. Great breakfast & friendly staffs.
I will definitely stay here again if I ever come back to Matsuyama.
GGuest UserHotel has some distance from the main Dogo mall but it has shuttle bus running every 10 mins from 3-10. Hotel itself is very clean and most of the staff were so friendly and carried traditional Japanese good manner.
My room is Japanese style and I love it. The breakfast was ok but the dinner was abundant, delicious and presented nicely. The staff named Itsuki Deguchi who took care my check in and dining service did a good job worthy to receive compliments.
Onsen was clean and very nice.
Will stay again next time
RR423It was nice that the inside of the building had a white-based atmosphere and was clean. At check-in, I was recommended to take a ticket for a nearby hot spring facility, but I decided to use the bath in the room.
The bathtub was deep and the bathroom itself was able to relax with a size that could not be considered in other hotels.
The room was also large and comfortable!
The wind was strong when checking out, so the front desk was worried about the wind and the response was nice
AAnonymous UserThe hotel is not close to Dogo Onsen street and you will need to drive or get a taxi if you want to go there. There are no restaurants or shops nearby the hotel. There is a walk nearby the hotel you can take which offers nice scenery in the woods. The hotel looks a bit dated particularly the bedrooms and the corridors. I asked for a quiet room facing the mountain instead of one facing a busy road and had to pay an additional 2200 yen. The hotel has a number of onsens and I like the outdoor ones best. The buffet dinner and breakfast offer good selection and I particularly like the dinner which offered nice teppanyaki beef and sushi.
The hotel reception staff spoke very little English and the hotel did not reply to an email I sent them asking for transportation information to get to the hotel.
There are buses near the hotel which go to Matsuyama and Imabari but they run infrequently.
JJen MaguilaThe place is really accessible to Dogo Onsen. It is clean & the front desk staff is kind & welcoming. She also tried her best to talk to me in English. My only problem is that since the divider is so thin that I could hear the loud snore of the person in the room & the sounds in the next room. Hoping they would provide earbuds to their guests or bring your own.
Toilets are only two on the 2nd floor, one of them is for both gender which will be troublesome if everyone leaves at the same time.
But generally it is a good place to stay.
GGuest UserI was there at Jan 2024, and only stayed there for 2 days.
The staff there can speak English, and were nice. The second day I stayed there, the staff offered me to have hotpot with all the other people living in Fujiya, an unforgettable experience I treasured and will forever remembered. Even though it is a proxy of a Japanese family, it did feel like I have experienced the Japanese hospitality and friendliness. There were some interesting characters, who may or may not frequented Fujiya, whom I had the pleasure to have this hotpot together.
The facilities are not the best, but the basics necessities were there and no complaining from me, they have an AC there, comfortable enough for me.
The staff did explain that there is only one shower, so we might have to wait for the person to finish. However, since the location is so close to Dogo Onsen, they did recommend to go there instead, and after all, it was why i chose this location in the first place. Location is really close to the Dogo Onsen and the Yuzuki-Castle ruin, which was a lifesaver for me
I would say that all other sight-seeing locations are within walking distance as well since I did walk to all those interesting places. However, I do realize not all people like to walk like I do. To counter that, Fujiya is practically next to the tram station, which you can use it to go to many places in the city.
tldr, would recommend
ササフミBreakfast is separate (there may be plans for busy periods). There are two options available in December 2025, each priced at 800 yen. Advance reservations are required. Breakfast is served on the 7th floor with a great view. There is a slight tram noise in the morning, but it's not too noticeable. For those who like to go back and forth between the hotel and the hotel frequently, you can keep your key until check-out, which is convenient.
The price is just right for those who prefer a small private room over a capsule hotel. The smoking room was cheaper, so I booked that. As a non-smoker, the smell bothered me a little when I first entered the room, but I got used to it after a while.
Since it's a business hotel, the bathroom is small, so if you want a large bath, there's a hot spring nearby, so it's fine. Personally, I preferred this over Dogo Onsen.
GGuest UserOutstanding location, easy walking distance to the JR train station, so your access out for island day trips like Kashima or Gogoshima is easily sorted. Of course it's also close to Matsuyama Castle, the nearby park, and to other public transport.
The hotel is very clean, the staff is very friendly. No native English speakers, but they were good enough at communication that check in and check out were completely without issue.
The bath robes in the room were a nice touch.