Cagayan De Oro Hotels with Parking

Very clean hotel. Nice place to stay and can recommend to other traveller

The hotel and the staff were wonderful. The staff saw to your ever need, they constantly greeted you with a smile and a kins word. The breakfast service was the most disappointing aspect of the hotel. The meal choices were so odd. We stayed for two 3 day stints (a total of six days), the breakfast was some sort of soup, either a sunny side up egg or a hard boiled egg; steamed rice; then what seemed like leftovers from dinner the night before - one morning it was chop suey (vegetables like broccoli, cauliflower; and carrots); another morning it was sardines, fish on cabbage; the only item that i would consider a breakfast food was their beef chorizo (but the beef chorizo was not tasty or seemingly fully cooked). I was surprised that there were no Filipino breakfast staples - tocino, longanisa, or even spam. I would say the breakfast menu needs to be reviewed.

Staff are nice. They should improve their breakfast choices. Gym area is not ideal since it has limited equipment, area is small, and no proper ventilation.

I would like to express my disappointment regarding the service I experienced at the front desk. The male staff member was not attentive at all; when I asked him to ensure that my extension was updated, he assured me he would take care of it. However, around 12 noon the next day, I received a call on my mobile from the front desk while I was in a meeting, inquiring if I would be extending my stay. Additionally, I noticed that during the night, the front desk staff appeared disengaged, busy playing on their phones while I was providing instructions. This level of service does not meet my expectations, and I hope improvements can be made to ensure better attentiveness and professionalism. GUEST FIRST!

The hotel is very convenient just beside the Bus Terminal and within the Public Market so you wont get hungry, staff are friendly however the hotel is kinda old and the amenities such as TV, tiles are outdated. The bed is comfortable and they have 3 big pillows. The room is well lighted and smells very good and clean upon entering. Over all one of the nicest budget hotel I have stayed so far, with its location and price.

The location is fantastic. There's a large shopping mall, a big supermarket, a 7-Eleven, and a cheap and delicious fried chicken place nearby. The Agora Bus Terminal (EastBound Terminal) is also within walking distance. However, the cleanliness was a major issue due to a significant cockroach problem. When I entered the room, I saw about two on the bed, which then scurried under it. There were about five more in the bathroom. While none were large, they were around 2cm long. I had to buy insecticide from the supermarket to deal with them. The elevator was convenient, but there was a notice stating it would be out of service from 10 PM to 6 AM. I had an overnight bus at 2 AM, so I planned to take my heavy suitcase down to the lobby before 10 PM and asked the front desk to store it for me. However, the front desk staff lied and told me the elevator would be running all night. In reality, it wasn't working in the middle of the night. I had to carry my suitcase, which weighed over 20kg, down the stairs myself. Another incident occurred when I returned in the evening after 6 PM. While I was showering, there was aggressive knocking on my door. Since there was no peephole and I was in the shower, I couldn't open it, but the knocking persisted for quite some time. After several minutes of relentless knocking, I reluctantly opened the door to find a young man who said he was there to collect trash. This hotel doesn't provide 'Do Not Disturb' signs for the doorknobs. I stayed for two nights, and there was no room cleaning or towel replacement, but I certainly received aggressive and annoying knocking from the staff. The internet speed was decent, around 5Mbps. The front desk staff during check-out was very kind and polite, and the security guard outside was also very friendly. Overall, the location is excellent. There are both wonderful and unhelpful staff members, plus cockroaches, but also air conditioning and free WiFi. I guess the low price reflects both the good and bad aspects of this hotel. Given that it's not a luxury hotel, I'd rate it 3/5 for a hotel in the Philippines.

I booked three rooms to stay in at CDO Grace Residence Hall for my family, I can say that, it was a great and comfortable experience here in Cagayan De oro City.

The hot and cold shower was not working. They refused to give us complementary water during our second day even though we told them that we would not be availing the free breakfast because of our early flight.

You need to call the owner of that unit and ask the room number and parking lot number incase you bring a Car before coming in because trip does not mention/include what room number you were staying and it’s beyond my expectations. when we arrived it’s almost 11pm due to delayed flights and the Guard doesn’t let us in because we don’t have the room number and owners name of the unit,I wasn’t expecting that because I thought there were front desk that accommodate us when we arrived there and only show our booking information and that’s all,but it’s totally different. And so, that’s the time we call the owner of the unit letting them know we are there lol but considering the time we checked in I think she’s nice and considerate, and again I thought it’s free parking because that’s what trip says haha but it’s not,because the owner ask charges for parking fees and so we paying it again, but what I like about this place is that they have kitchen utilities, so it’s really great if you plan of buying and cooking food for yourself/families upon staying there for couple of days and to add up,there are also extra beds and blankets too,and over all it’s a nice place.

We are all together here