Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
153 reviews
9.3/10
1 night
From €50
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Featured facilities: Parking, Laundry Service (On-Site)
Very Good
51 reviews
8.0/10
1 night
From €29
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9.3/10
Great
AArleneFirst of all i would like to say thank you to all the staff in Carpe diem especially to Donald! ;) the guy at the reception i really appreciate the helpfulness, and also the treatment he gave us it was a delightful experienced i worked in a service industry too and this is really important to have those excellent service in order to sustain the business, whoever is the owner of this hotel please do appreciate the hard-work of Donald im really glad of what he did for us during our stay, the staff are well trained, and overall the room is huge, and clean the amenities are great:)
Thank you Carpe diem!
For those who checked a high quality type of service and good place to stay please choose carpe diem by the way the food is great they have a big serving its all fantastic but the most highlight of my stay is the service of Donald;) please send my regards to him
M
AAnonymous UserWe recently spent a few nights here and overall, it was a decent experience. The cleanliness of the hotel was good, although I did notice that the chairs in our room could use a vacuum, as they had some dark stains. Additionally, the room’s smell could be improved to create a more welcoming atmosphere upon arrival.
On the plus side, I absolutely loved the mattress and comforter; they made for a very comfortable sleep. The location is a major advantage, being right in front of the mall, making it easy to access shopping and dining options.
The staff were generally nice and accommodating, though I found the waiter at the restaurant to be a bit shy. He seemed to lack communication skills, as he didn’t greet customers or smile, which detracted from the overall experience. I think he could benefit from some additional training in customer service.
As for the food, while it was fine, I felt that the prices were a bit steep considering the typical quality and serving sizes.
In summary, while it's not a luxury hotel, it provides a decent stay with comfortable accommodations and a good location. It just needs a few improvements in cleanliness, ambiance, and service training to enhance the guest experience. I appreciated the thoughtful touch of receiving pens upon checkout :)
AAizzyCleHad a great experience in Astoria. Was welcomed by their friendly and helpful staff. Everyone greets you with a smile and everyone is willing to help may it be with queries or directions and even with taking your great photos in the resort. The rooms were clean, and homey. Rooms are equipped with microwaves and table wares for when you order room service. The resort has great amenities and you will not get bored with activities you can do during your stay. Their breakfast buffet is something we look forward to every morning. They serve delicious and freshly cooked food. They have fast and reliable WiFi for those who work on the go. It was a stay I would remember and recommend all the time.
KKenDucsWe recently had the pleasure of staying here, and I must say it was one of the cleanest hotels I've experienced in Palawan. The location is incredibly convenient, making it easy to access local attractions. However, there was some noise from a nearby bar late at night. It wasn't too distracting for me, especially on the higher floors, so I recommend requesting one of those if you’re sensitive to sound.
The hotel itself is well-maintained, likely due to its recent renovations. The elevator, though small, was smooth and always clean, which added to the overall pleasant experience. The bathroom was a highlight—very clean and comfortable, although I did find the water heater a bit challenging to adjust.
Each room features a smart lock and a smart TV with Netflix and other apps, which is a nice touch. The Wi-Fi was reliable, even on the highest floor, allowing for seamless browsing.
One area for improvement would be the bedding. While the mattress and pillows were decent, a thicker comforter would enhance the sleeping experience, as the provided blanket was quite thin.
The staff were friendly and accommodating, contributing to a welcoming atmosphere. While this may not be a luxury hotel, it offers excellent cleanliness and customer service, making it a great choice for travelers. I would certainly consider staying here again!
GGuest UserIf you are just looking for a place to spend the night and leave your bags, this is a great choice! Booked a night for only Php 511 (around US$10). Of course, for that very low price there is no free breakfast, no complimentary toiletries (but it is available at the counter and is for sale), the hostel has its own restaurant and bar, there is a cozy place to hangout outside and there are plenty of hammocks. Location wise it is great because it is just in front of the Robinson's mall where you can practically get anything (you can easily choose to eat there if you don't want to eat at the hostel's resto). If you don't mind having people talking after 10pm in your room or if you can stand the noise of other people preparing very early in the morning, and if you don't have any trust issues with regards to leaving your baggage. Then this is a great choice!
GGuest UserThe accommodation, the pool and garden with beautiful flowers were super nice to recover from our Balabac trip in the south. The staff was very sweet and helpful. The room is a bit old, the shower could only be cold or way too hot and the lock of the door did not work. The owner tried to fix it immediately, but unfortunately without success. The bed was very comfortable! Furthermore, we had a great time here together and slept well!❤️
GGuest UserIt’s a great experience! We had a wonderful room and great service. We really enjoy the atmosphere and the villa type Field. The sunshine and the staff are wonderful! I’ll give this Hotel five 🌟 !!! we can’t wait to go back here
BBlade.around.the.worldUniversity /University dorm partially turned into a hotel with minimal investment. The result is mostly positive. The hotel is very photogenic so it's easy to get the impression that it's much more swanky than it actually is.. I enjoyed my stay, the staff is friendly, it's clean, surrounded by greenery and nice views. Don't let the name Hotel Palacio fool you, don't expect a palace, the hotel is modest but comfortable. Location wise, it's out of town which was no problem for me as I had prearranged a motorbike during my 7 days stay. For those pending on jeepney public transport or tricycle taxis, places like the baywalk are far away. The van I had organised to the airport early morning with the receptionist was punctually waiting for me. Everything was good. Expect a 3 star property and you won't be disappointed.
GGuest UserLovely hotel in a lush tropical setting. About 10 minute trike ride to the central city. Nice sized rooms and bathrooms. Very clean and friendly staff. Small but great pool. No Smart TV which would be a bonus on rainy days to watch Netflix otherwise great place to stay for the price.
MMark RaymondWe stayed at Microtel by Wyndham Puerto Princesa for just one night, booking five rooms for a quick family staycation. At first, we were a bit skeptical due to some mixed reviews online, but we were pleasantly surprised by how enjoyable the experience turned out to be!
Upon arrival, we were warmly welcomed with shell necklaces, and the check-in process was smooth and efficient. The rooms were spacious and clean, giving us plenty of space to relax. The kids especially enjoyed the pool—while it’s not very large, it was more than enough for them to have fun.
The beachfront is beautiful—perfect for photo ops and water activities, though perhaps not ideal for swimming. Still, it adds a charming touch to the resort’s peaceful ambiance.
A few areas could use some improvement:
• The TVs are a bit outdated—an upgrade to smart TVs would enhance the guest experience.
• The window-type air conditioners, while functional, can be a bit noisy.
• Some furniture and room details could benefit from light touch-ups to maintain a fresher look.
As for the restaurant (operated by a concessioner), the breakfast was decent—nothing fancy, but enough to start the day.
Overall, Microtel Puerto Princesa exceeded our expectations. It’s a great spot for a relaxing and affordable getaway, and with a few upgrades, it could be even better. Would definitely consider staying again!