Featured facilities: Parking, Laundry Service (On-Site)
Very Good
131 reviews
8.8/10
1 night
From €97
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Featured facilities: Parking, Laundry Service (On-Site)
Great
115 reviews
9.3/10
1 night
From €130
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9.0/10
Great
GGuest UserThe hotel is conveniently located near the Lido area; great restaurants around the hotel and the airport bus stops right outside the hotel (return cost 8 euros)! Staff really friendly also and the team arranged a little surprise for my partner s birthday also. Nothing was too much trouble. The breakfast buffet was really good too with lots of choices. Hotel amenities were good too. All in all a great hotel. We also enjoyed the 30min walk to the old town from hotel but appreciate this may not be for everybody…though plenty taxis and the local bus route are a skip and a hop away.
GGuest UserThe staff is friendly, the room is a good size and everything was clean. The room has a mini fridge, slippers and robes. They also provide pool towels. There is a cleaning service everyday and they change all the towels, including the ones for the pool. The bed was not the best as it was quite hard and had a spring mattress. We enjoyed the indoor pool, the jacuzzi and sauna. We haven't tried the outdoor pool as we only spent time there in the evenings. The breakfast was good. I'd come back as it was a nice experience overall.
RRui VitorinoThe hotel facilities and location are amazing! The rooms are big and the bed is very comfortable. The breakfast is good with many options. The only negative point is the lack of detail in the service. The y offer only one water bottle per room and charge for refill, they offer no vanity kit or sleepers. Emitem magnólia could be a top hotel in Madeira if they pay more attention to the details.
Overall we had a good time anyway.
GGhizlanThe hotel was in the heart of the city, great location and close to main attractions. Easy to get to from the airport using n9 bus for €6.
The room was cleaned daily and towels were also changed daily.
The staff were friendly and happy to help when needed.
For a 3star hotel, this hotel has great value for money due to its location, and service.
The breakfast was decent and the pool had a great view.
The room had a balcony with a beautiful view.
GGuest UserVery disappointing parking situation, 10e a day parking or driving up and down the road trying to find public spot.. NO WIFI!!!! What do you mean there’s 0 free WiFi access in any areas of the hotel
Wouldn’t be as big of an issue but there’s also very little mobile network connection, therefore use of Data was ever limited..
Breakfast - is okay, you could tell a lot of items are stored and reused days later (pastries, fresh fruits)
Pool is okay but sunbeds are uncomfortable and you can’t get a towel in morning (10am…)
Hotel management could easily make this in a 5* property with just basic additional amenities and being less greedy with add ons..
Overall for a supposedly 4 star hotel it’s more like 3.
However
Staff are quite nice and helpful
Rooms are crazy spacious (probably double what average same price hotel will get you in Portugal)
Location is good, a little further from city center (about 75min walk) but in front of a nice empty black sand beach
FFabianThe dining room -I was there for the breakfast- is an old one, not so inviting. The breakfast-selection is not so good, as a vegan or vegetarian you can't choose much (only beans & bread), the coffee is okay but not tasty, the juices are not fresh & sugary.
There is no big pot for cooking, for two persons it would be good to have one.
The bed is good, the fan does its job, the bathroom is big enough, the balcony practical.
The location is near to the busline, 30min to walk to the center & there is the Lido promenade (with some places to swim) to the next small city with a small light tunnel for pedestrians, there you can hear/see the surf :)
The opening times for the pool are too late in the morning and too short (8.00-20.00).
The female staff at the reception with the glasses (saturday evening), didn't manage my wake-up-call for the next morning (the staff at this day showed me that he had no notice for a call), thats not a good one, because sometimes you have to depend on it.
LLulu Em TravelsVery sociable kind staff who talk to you like a regular friend coming in, plain rooms but nice sized windows for the fresh air, great rooftop view alllllll over the mountain and the ocean - especially lovely at night as everything is lit up. Cute bar setup aside the pool too! Good price for its perfect location and cleanliness and covering all the basics and a bit more. Good brunch cafe just across the street facing the cafe! The staff were super helpful with setting up a late checkin too.
GGuest UserA bit far from the center. But good cleaning. Very varied breakfast. Pool and jacuzzi that comes in handy when you return from excursions.
The views from the terraces are spectacular, especially at night.
buses very close
GGuest UserThe hotel is in Lido area with plenty of restaurants and small super markets near by. Only 3 mins walk to bus top where can bring you to City Center €1.95 single one way and airport. €5 single one way, €8 return. Walking to City center is about 20-30mins. Only 10mins walk to Forum Madeira shopping mall. Breakfast is good with many choices of fruit, salad, yogurt, ham, eggs, bread, cereals. Indoor, outdoor pool and gym are nice too. We stay in sea and swimming pool view studio with kitchenette. The balcony is wonderful.
Staffs are polite and patient. Only one con, no air conditioning in 31 degrees. Only have a ceiling fan.