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8.7/10
Very Good
RRachael BergetOur room at The Water Club was really nice. We were on the 18th floor and looked out over the Atlantic City and the marina. I appreciated the fact that The Water Club is associated with the Borgata and is close to the Borgata, but is actually a HOTEL and not a ******. I think that the hotel is probably quieter than a ****** resort would be because the people who stay there want to stay in a hotel, not necessarily sleep in a ****** and be able to gamble all night and all day. I also thought that the rate that we got for our room was was a good rate for the quality of the room. I would definitely stay at The Water Club again!
LLB1170The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.
YYEThe location of the hotel is very good, just a few steps to the boardwalk. The hotel service is very attentive, and I have been here for two days to disturb the cleaning. There is a swimming pool downstairs, very clean!
JJennyyoThe location is good, but the hygiene was so-so. It's older than I thought. Still, it was good for a short stay. The room was bigger than I thought.
HHaThe location was great but definitely not worth $300 for the night. The floors looked updated with laminate flooring and furniture appeared kinda new but everything else was old. The room smelled of smoked, ceiling and floors had cracks all over, the tiniest and skimpiest towels. The hotel needs a major renovation in general. If we didn’t need to get a room last minute, I wouldn’t stay here again.
GGuest UserRoom was nice and clean looked like the picture the hotel is very big with lots of floors. There was also a stain on the bedding the goes over top of the sheets and we had just gotten there as well as little pieces of hair over the pillows. I liked how it was connected to the ****** next door. Some of the restaurants were not opened. The rooftop bar was nice could have had more things to choose from on the menu. The only thing that bothered me was the WAIT time it took just to get on an elevator it was soooo packed with people going up or down and everyone wanted to cram on to one elevator with 5 of them being in use. Not to mention the staff elevator was out of use so they had to use these elevator’s too. Other than that my experience was good.
CCRodOk so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
GGuest UserThere was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
AAnonymous UserThe young lady that works evenings is wonderful! She is very nice and very attentive. The gentlemen that work here are nice as well. The breakfast is not great at all. It’s four mini muffins in a greasy bag, given by the attendant behind the desk. The apple juice is so concentrated, you have to water it down yourself because they do not. You can see that they just wallpapered over the previous moldy wallpaper and the air conditioner is practically falling off the wall. But no bugs and pretty clean for the most part.