GGuest UserService was decent although they did not have us booked for the correct room that we had selected online via the Trip app. After a second trip back to the lobby to discuss options, they did provide us with a similar balcony room but less the jacuzzi tub.
SSchnarr84Great overall experience for the price. Location is just off the main drag, close to stores and restaurants. Staff were very friendly, clean room, good continental breakfast. Easy check in and out. 8.5/10
SShanghaixinThe room is old, very old, the bedding is still good, the restaurant is too small, you have to queue, the food is also general, you can live for a day, the city is neatly arranged, the waterfall is not a plump water period, not good-looking, find Vietnamese powder, delicious
GGuest UserThe Heritage Inn is a Great Falls classic, I have been staying there with family since I was a child. It's conveniently located, has good service and the rooms are clean and nice. The ****** has a nice relaxing atmosphere with plenty of menu options and lots of sports on tv screens.
GGuest UserHotel itself was nice. Still under construction but clean. Front desk staff were all super friendly and nice.
The older lady working in the restaurant for breakfast was extremely rude. Tried taking my kids there for breakfast and we ended up walking out. She rolled her eyes and heavy sighed at us for wanting to order to go, so then I said we would sit and order if that was easier for her? She acted like there was no where for us to sit amd saod shes about to get really busy. Only 3 other tables were sat at the time of our arrival. After seating us she sat about 4 other tables 5 minutes later. She got their drink orders and seemed super friendly to everyone else but never came back to help us. So we got up and left.