CcollinsgaryThe experience was wonderful. I thought being by the airport would be annoying because of the planes but not at all. The service was great. I dropped my coffee in the elevator. I asked the lady that was cleaning the room if she had something that I could get it up with and she said if you could please just hold the door open I will take care of it and did it with a smile and conversation. Now that's service. The facility was very updated and the decor was nice ,very clean and the staff was very friendly. The food was good,hot , and very plentiful . In all to sum it up, I had a wonderful stay and will stay again when I am visiting Manchester New Hampshire
GGuest UserWe were greeted by the most wonderful receptionist. She was very efficient and personable. She made us feel very welcome. We went to the bar at night and that's when it all fell apart. The waiter was not friendly at all and was very inefficient. Apparently there was a wedding party in the bar, so it was crowded. People had to wait an extremely long time and he only waited on one side of the bar. He totally ignored the other side. It was very sad to see this kind of service.
GGuest UserPlace was perfect from the front desk help at check in all through out, no issues here and id definitely recommend staying here, very close to everything so having to step out isn't a issue at all. Thank you for the nice stay and I would definitely return.
GGuest UserHotel was nice, however amenities could have been updated. Pool area was rusty, no soap in pool bathrooms, and appeared unkempt.
Room bathrooms had not been updated, lots of waste with individual bottles of shampoo and conditioner instead of refillable dispenser in shower.
Staff was amazing, considerate and professional when altercation arose in parking lot.