Jeddah Hotels with Private Pools

"We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay."

"We were friendly received by the receptionist oldane and staff mizanon. The security officers are also friendly. The room was clean. Good Wi-Fi at the room and in the hotel. You can even check out until 14:00 and think with you. A large shopping mall at walking distance. In short, a fine hotel with good location with friendly people. A recommender!"

"Hotel prices here are reasonable for other programs"

"Booking overseas hotels through Ctrip is incredibly convenient. Everything was wonderful, I had a great holiday, the room types were great, and the prices were cheaper than other platforms. The key is the super convenient payment process. When I couldn't pay online from other websites, Ctrip handled everything perfectly; customer service took care of everything. They also offer 24/7 support for any issues."

"It was just okay. The room had a strange odor. I'd recommend trying to get a room on a higher floor."

"it was a perfict trip "

"The place is beautiful, the location is also beautiful, the staff are so elegant, understandable and very hard, but the reception is flawed not to answer the call from the room, and the delay in bringing the need, and also the prices for booking sometimes are overstated."