Hotel Ojo de Agua

"The pool doesn't work, they said they had sent email to let us know and nothing ever arrived. No water came out of the shower. They said it had a minibar and it's not true, the reception bathroom didn't work. You have the right to access to another hotel that is a few meters away, we parked the car there because they do not have parking, the other hotel is better, you have access to the pool but we did not go in because the towels are only given to you at the hotel reception"

Kaam Accommodations

"Look very carefully at this place. Good location, way over priced, pool is too cold to use, chairs and shade are very limited. Didn't see anyone using the pool for two weeks. By the time you pay for beach club access you could stay on the beach in much better accomodations. We were dissappointed!"

Dreams Puerto Morelos Resort & Spa

"My compatriots, don’t be fooled! Never book this hotel! This is not the 7-figure area, and the sea you see is not what you imagined the Caribbean to look like. HYATT ZIVA, you can see the jelly-colored sea. This one with the suffix rivera is totally terrible! Worse than bad, the moment I stepped through the hotel door, I knew I had been cheated. As soon as I entered the room, I collapsed. I checked with Ctrip customer service and found out that this is real HYATT, but it is indeed a black shop! Two rooms, four people had all-inclusive meals, and the next morning, three had diarrhea! After paying for the room for three days, I gave up the last night and ran away early. Fortunately, Ctrip paid for one night's room."

Casa Velero Puerto Morelos

"Excellent - Cute and clean outdoor area with a lot of hammocks, small pool and sofas Good -Fridge in the room -Free morning coffee -Location close to everything Bad - Wifi not working all the time at the outdoor area especially -No cleaning service for the room (have to keep used toilet paper in the bin for many days…) -Dirty walls and mold in the bathroom"

Sota Human Space

Desire Riviera Maya Pearl Resort All Inclusive - Couples Only

"This has really been a unique experience. Set in a unique location in Riviera Maya , the feeling of this naturist resort has been fantastic. Living the real freedom of naturism , great service stunning views to the ocean form a couples therapy occasion. Lush gardens, a beautiful pool, and direct beach access that feels private and safe. The atmosphere is respectful, friendly, and completely non-judgmental. Accommodations were clean, comfortable, and steps from the ocean. It’s the perfect place to disconnect, embrace body positivity, and reconnect with nature. Camilla thank you for all the support in making the best of our experience."

Desire Riviera Maya Resort All Inclusive - Couples Only

"Excellent place for couples, if you are looking for elegant parties that goes up until 3 am. Food was excellent 10/10 too."