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"The room is very clean and close to Tongpei Wharf, just an 8-minute walk away, with delicious food available along the way. A big thank you to the front desk guy. I left my diving gear in the room, and he rode a motorcycle all the way to find me and return it. Many thanks to him—I'll stay here again next time."

"Very green area, like in the jungle. Friendly staff. The house has its own terrace, convenient for a picnic. Everything is simple, it is quite suitable for one or two nights."

"The accommodation is about a 5-minute ride from the port by shared taxi. Since the cottages are located on a small hill, getting to rooms on higher floors might be a bit challenging, but I think it makes for good exercise. The room was clean, quiet, and the bed was comfortable, with the air conditioning working perfectly. Occasionally, the hot water for the shower didn't come on. For service, fresh towels, water, coffee, and amenities were placed on the balcony daily. I stayed for 5 nights this time, and it was a wonderful stay. If I ever visit Koh Samet again, I would love to stay here."

"Overall the hotel has certainly fallen over the past 3 years and it’s pretty sad to see this happen, if you’re a single traveler or a couple I would recommend but I couldn’t recommend the hotel to families in its current state. Management: Great management they listen to complaints, they are responsible and try to solve all issues. Sadly the management don’t have so much to work with these days. General staff: A large percentage of the staff are Cambodian and living in limbo with the current issues between both countries. With the exception of one or two Cambodian staff most are either depressed and miserable or damn right rude, unhelpful and disrespectful. (The floor manager explained this himself) Rooms: Nice and simple rooms the do the job but aging fast. The rooms look good but are not high quality materials and it shows the labor and material quality is low and cheap. Showers have virtually no pressure when the hotel is busy and the water won’t reach higher than luke-warm. Location: I have to say it’s one of the best locations on the island when considering location and facilities and I guess this is their main selling point. They have shops, bars, restaurants, coffee shop and more. Patrons: Most of the year the majority of visitors are going to be Tha and Asian, they are respectful, they have manners and they will be great to holiday alongside. During Christmas to New Year there were too many rude Europeans especially Swedish tourists, these tourists camped and took over large areas of the bar and restaurants, they moved around furniture, they were rude and disrespectful to other tourists leaving trash noise and mess wherever they visited. (Staff and management ignored) Note: This used to be a great hotel and I have continuously visited over the past several years. Unfortunately I have begun to see a degradation of the hotel, the attitude towards western tourists (due to poor behavior of westerners) as well as issues related to the diplomatic issues between Cambodia and Thailand. I due hope this improves in the future. With new staff or new immigration laws as well as new investment into the hotel it could easily thrive once more."

"The room was a separate house, and I was able to drink beer and relax while listening to music outside until midnight. I think it is a clean and nice inn in the room. When I checked in at 15 o'clock, I was told that the bath towel was not dry yet."

"1) great location 2) nice pool 3) very spacious and clean room 4) nice, friendly and helpful staff 5) delicious breakfast and restaurant food"

"Traveled to Koh Samet with my wife. We chose this hotel specifically, and we didn't regret our decision for a single minute. Even though check-in is officially at 2 PM, they were able to accommodate us by 12 PM. The staff also pointed out that we could rent a scooter just 100 meters from the hotel. Enjoyed a soft entry into the sea, free from sea urchins underfoot. Our spacious room offered a fantastic sea view and even came with a Starbucks capsule coffee machine. The hotel offers a diverse European-style buffet, and the pool boasts an amazing sea view. It's a new hotel with fresh, modern European decor. Located at the very end of the beach, it's a wonderfully secluded spot for a family getaway. We highly recommend this hotel."

"I've stayed at this hotel three times. The first two times, I stayed in the Premier area. Last time, while walking around the hotel, I saw that the bungalows had great views, so this time I decided to stay in one. I specifically asked a Ctrip specialist to help communicate my preferred bungalow location, and the hotel said they would try their best to accommodate. When I arrived, the location they gave me was indeed good, the second row from the sea. Let's talk about the pros: 1. **Price**: It's the cheapest among all room types. 2. **Location**: Because I specifically requested a spot, the bungalow faced the sea directly. I could watch the sunrise and the ocean right from my bed. 3. **Photo opportunities**: The bungalow area is great for photos, with rocks by the sea, perfect for shallow swimming (be mindful of strong waves). Cons: 1. **Wildlife**: Geckos, ants, and mosquitoes – it's practically a wildlife sanctuary! Don't even think about keeping any food inside. If you do, ants will inevitably line up, and geckos will show up out of nowhere. 2. **Rooftop battles**: Every night, squirrels would fight on the roof, running around and brawling as if possessed, non-stop. 3. **Bird chorus**: With many large trees, birds rest there. When a strong gust of wind blows from the sea, the birds would start chirping for a while. 4. **Distance**: It's a bit far from the hotel's central area. If you're okay with these four points, then the bungalows are a good choice. Now, about the service and public facilities: The hotel's restaurant/bar is excellent. Every night there's a fire show and performances. Five nights a week there's a band, and the other two nights are singing. The prices at the bar are also good, not expensive, with a 10% service charge, which is standard in most Thai restaurants. Since this was my third stay, I didn't have high hopes for the service; it's hit or miss. Some staff are enthusiastic, others are not. On the first day of my stay, the shower water was quite cold, around 37-38 degrees Celsius. I called a staff member, and they found that the only way to deal with it was by reducing the water flow. So, I waited for the front desk to resolve it. Their final solution was to pre-reduce the water flow in the adjacent bungalow so the temperature would go up, and they asked me to switch rooms. I honestly couldn't be bothered to communicate with them further. This problem seems to be specific to the bungalow area; I never had this issue when I stayed in the Premier area. But they weren't very honest about it. One of the bar staff members was truly sullen. No smiles, fine. But when I went to the restroom, a foreigner next to me was locked inside and couldn't get out, calling out loudly for help. I quickly went to them for assistance. I mean, as a customer, I'm helping you solve a problem, right? But after he opened the door, he didn't apologize to the trapped foreigner, nor did he thank me."

"This hotel gave me a very mixed impression. It's located right on the beach, and the only access is from the beach itself. You'll have to carry your luggage across the sand (though the hotel does have porters if you ask at the front desk). We didn't know this when we checked in, as this detail wasn't in the hotel description. We arrived in the evening and had to drag a huge suitcase 15 meters across the sandy beach in sneakers, dodging people dining at tables. Our room was booked for the 1st floor (booking photo attached), but we were assigned a corner room on the 3rd floor. We spent the next three days trying to sort it out with the hotel. They admitted their mistake and promised to move us, but never did, even though 1st-floor rooms were available during our stay. In room 31B, the Wi-Fi signal was completely non-existent. I had to go out onto the balcony every time and stretch my arm with my phone towards the pool. The internet on the beach also worked poorly. The Wi-Fi was only good by the pool. The TV in our room also didn't work. However, this was probably one of the few rooms in the hotel where you didn't need to draw the curtains, as the balcony view was of a wall (most rooms have glass windows and face each other). The hotel has a restaurant with some tables right on the beach; the menu is quite extensive, and the prices aren't inflated. The beach is nice, and the sea is magnificent. Breakfasts were good, with a wide selection, and the room was cleaned daily, with water provided. There's a pier about 15 meters from the hotel, and you can arrive and depart directly from there (300 baht per person). Near the hotel, there's a small shop, several restaurants along the beach, and bike rentals available. The reception can also call a tuk-tuk for you. On weekends, the reception and restaurant were open until 11 PM, and on weekdays until 9-10 PM."

"It is a quiet and beautiful hostel. The private beach and swimming pool are nice. The staff are really friendly and it's a really good hostel if you want to relax."