Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 6, 2023
Sebastian
A very dignified and beautiful hotel in the old town of Palma. Check in was quick and friendly. The rooms are large and very comfortable. The fairly high price is definitely justified given this location and amenities. The rooftop pool alone is more of a standing pool and not suitable for swimming.
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Price per night from:£278
Posted on May 24, 2026
Guest User
Very disappointing experience regarding customer service and flexibility. My wife became acutely ill with severe back problems after we had booked the stay, and she is now on sick leave and will most likely need surgery. We contacted the hotel and explained the medical situation, asking if it was possible to cancel the booking as an exception.
The airline and another hotel we had booked with both showed understanding and refunded us due to the circumstances. Unfortunately, Hotel Antigua Palma - Casa Noble refused any refund or flexibility at all.
I understand cancellation policies exist, but when dealing with documented medical emergencies, some level of compassion and customer care should be expected. This was extremely disappointing and honestly left a very negative impression of the hotel.”
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Price per night from:£310
Posted on Oct 26, 2023
Guest User
The hotel is strategically located, a quiet place in the middle of the hustle and bustle, not far from the bar corridor and commercial street, and not far from the seaside. The reception at the hotel's front desk is warm, the interior decoration is modern, the rooms are clean and comfortable, and the breakfast is rich.
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Price per night from:£182
Posted on Oct 9, 2025
denise78
It was our second time at the hotel .however we got robbed on the first morning , by someone who was in the hotel sat by the pool .The first day was spent at the police station ..the manager was kind enough to upgrade us to half board ..but the food especially at dinner wasn't good at all .pool nice but thats more because of the sea view
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Price per night from:£146
Posted on Aug 10, 2025
Guest User
The location is quite good, just a four or five minute walk from the bus stop. The hotel is right in front of the sea and you can swim directly. There are restaurants and shops on both sides of the hotel, which is very convenient.
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Price per night from:£101
Posted on Jul 7, 2025|Standard Single
RusiHotel Artmadams is a handy base for a solo business trip thanks to its position just off Paseo Mallorca—minutes from the old town and public transport. My double room was spotless, the Wi-Fi solid, and the desk big enough for a laptop-heavy workday, though the floor space would feel crowded for two people sharing.
Service, however, is hit-or-miss. I arrived late and the night receptionist’s limited English stretched the check-in longer than necessary. Mornings weren’t smoother: the small buffet is arranged almost randomly, plates are hidden in odd spots, and staff give instructions only in Spanish until you look confused, which makes breakfast more stressful than it should be.
The room lacked an iron and hair-dryer, both available only on request. Likewise, the pillow on my first night was thin and decorative; only after housekeeping swapped it for a better one did I learn there’s a pillow menu—useful information that should be offered at check-in.
In short, Artmadams delivers location, cleanliness, and reliable connectivity, but expect to ask for basics and brace for some communication gaps.
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Price per night from:£127
Posted on May 12, 2025|Double Room
Guest UserNice hotel but reception could do with updating processes as there was always a queue and several times our key wouldn't work. It was nice to have a pool but very small and the jacuzzi bubbles wouldn't ever work. Breakfast was nice but busy abd quite expensive. The location worked well for easy access to the beach and some nice restaurants.the bus to palma is outside which is ideal.
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Price per night from:£105
Posted on Apr 5, 2026
Guest User
Overall, we had a very pleasant stay at the hotel. The room was clean and comfortable, and the overall atmosphere of the hotel was calm and welcoming. The staff were extremely friendly, helpful, and always ready to assist, which made our stay even more enjoyable. The food was also very good, with a nice variety and good quality.
However, be careful when booking the hotel with children. When we made the booking, it was stated that children stay for free. Naturally, when booking a room for three people, you would expect that everything is included for all three guests. There was no information anywhere that we would need to pay an additional €40 per day for the child.
When we ordered breakfast and dinner, no additional information was given that we would need to pay extra for the child. Only two days before our arrival did we receive a message saying that the child’s breakfast and dinner would cost €40 per day. Since we stayed for six nights, this added up to an extra €240, which is not a small amount.
Overall, the hotel is very nice, but the information regarding children’s meals is misleading, so please be careful.
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Price per night from:£106
Posted on Sep 29, 2025
Sara Baun
Everything about this place is simply perfect.
The soundproofing in the rooms is excellent, and we loved having a private balcony with sun loungers – such a relaxing touch.
Breakfasts were absolutely amazing – varied, fresh, and delicious every morning.
The hotel also has a sauna and a gym, which is a great bonus.
The bed linen was spotless, and the pillows were incredibly comfortable – we slept like babies!
Special thanks for the hotel’s beautiful interior design – stylish, modern, and very cozy.
The location is ideal – just a 5-minute walk to the beach, literally right across the road.
We also loved the opportunity to rent bicycles at the hotel. It took about 35–40 minutes to cycle to the city center, and I can’t even describe how enjoyable the ride was. I highly recommend renting bikes in the afternoon to enjoy the waterfront and the views.
There’s also a rooftop pool, which we, unfortunately, didn’t get a chance to use since we only stayed for 3 nights – but I’m sure it’s just as perfect as everything else.
We will definitely stay here again next time – no doubt about it!
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Price per night from:£111
Posted on Jun 4, 2022
Guest UserMy positive experience with Hotel Mirador in Palma, Mallorca began as soon as I entered the lobby. I was greeted warmly at the desk where they solved several problems with my booking which was made by Trip.com. Specifically, for some reason my reservation was in the name of a Trip.com employee and not me! Second although I had booked for two nights with continental breakfast, the reservation was made for one night with lunch and dinner and a SEPARATE reservation was made for one night with no meals. Third, a reservation was made for a ”Family” room instead of a single as I requested. This made my stay more expensive than I planned for.
Through all of these difficulties the staff at the Hotel Mirador treated me exceptionally well and made many phone inquires until I was able to get a room.
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Price per night from:£167