Hotel near West of Suzhou Industrial Park/Suchow Center,Suzhou
Featured facilities: Swimming Pool, Executive Lounge, Room Service
Very Good
1331 reviews
9.2/10
1 night
From €67
Check Availability
See All 5-Star Hotels in Suzhou
Latest Reviews for Suzhou hotels
See all
Browse reviews and ratings from real guests to find the 5-star Suzhou hotels that suits your needs.
9.7/10
Excellent
GGuest UserWe had a wonderful Chinese New Year holiday at this hotel. The decorations were perfect for taking photos, and the service was thoughtful and warm. The security guard at the entrance even kindly told us about the shuttle bus to the ancient town and gave lollipops to the kids! The lantern show at Daguan Garden was absolutely stunning at night. Since there weren't many people, the kids had a blast running around the corridors. The complimentary travel photoshoot was great value for money, though posed shots aren't really suitable for young children, especially with two of them – props to the photographer for his patience! 😂 The Chinese New Year activities in the lobby were very entertaining. The indoor and outdoor kids' play areas, though not huge, kept the little ones occupied for a while. The heated pool's water was a bit cool, which could be improved. Overall, it's a great resort for families with both elderly parents and young children, and I noticed a surprisingly high number of seniors among the guests! 😝
GGuest UserAn absolutely wonderful experience! If you're coming to Suzhou, staying in a garden-style setting is a must. This hotel is a conversion of a 300-year-old house. While the building is old, all the facilities are incredibly modern, including a gym, pool, and even Dyson hair dryers. It's just a bridge away from Pingjiang Road, so you can enjoy the bustling lights on one side while having your own tranquil oasis on the other (the courtyard rooms are behind the wall you see in the video). The hotel breakfast is excellent, a semi-buffet of Chinese and Western small plates, complemented by your choice of a Chinese or Western main course. The breakfast noodles are especially delicious, served with fresh water chestnuts and shrimp. I particularly want to commend the hotel's service; it was truly warm and welcoming.
The hotel is a convenient 20-minute walk (or 5-minute bike ride) to Suzhou Museum, Humble Administrator's Garden, and Lion Grove Garden. Ou Garden is a 10-minute walk. Wangshi Garden is a bit further, about a 15-minute bike ride. I'd recommend getting a joint ticket for the first three gardens, which is valid for three days. There are also some fantastic restaurants nearby, and both Pingjiangfu and Jinhaihua are within walking distance. If your budget allows, definitely go for the Songmaoju Suite – it's a private house with its own courtyard, so you won't have to worry about footsteps from above or noise from the shared courtyard. They also have smaller standard rooms to suit various budgets. A small heads-up: one wall of the courtyard rooms faces Pingjiang Road, so it can be a bit noisy during the day, but don't worry, it's very quiet at night.
Just a minor suggestion: the super-large bathroom with a bathtub, double sinks, and three separate areas is fantastic, but there's only one hook. I'd suggest adding a few more. Also, the wardrobe could use some pant hangers.
Hotel near Guanqian Street/Pingjiang Street, Suzhou 61.1% of visitors choose this area
Price per night from:€118
9.6/10
Excellent
GGuest UserThis was my second stay. Last time, I came with my partner, and this time I specifically brought my parents along. The hotel's location is superb, and its garden-style design perfectly captures the essence of Suzhou. The room's cleanliness was satisfactory, and the towels came in sealed bags, which made us feel very reassured. The citrus-scented amenities and the fragrance from the incense cones on the table were also lovely, giving the room a cozy, homely feel.
I especially want to commend the hotel's cultural guided tour service. Our guide, Xiao Xu, was exceptionally professional. Not only was he well-versed in historical facts, but he also added many fascinating, little-known details. We were fortunate enough to visit Building 7 this time, which was a wonderful bonus experience. Furthermore, the staff were incredibly thoughtful; seeing us a bit warm after the tour, they proactively offered us fans. This kind of subtle yet attentive service truly deserves praise.
Before checking out, remember to get a souvenir stamp at the front desk. Overall, the experience was fantastic, making it a reliable and trustworthy place to stay for a trip to Suzhou.
Hotel near Shiquan Street/Pan Gate Scenic Area, Suzhou
Price per night from:€78
9.6/10
Excellent
AAnonymous UserIt was okay, given the affordable price. It's relatively quiet and the location is great, right behind Longfor Tianjie, probably part of the same complex. The service style is more youthful, not like a Marriott. Especially when they say 'bye-bye' – it's quite young. It's not as professionally trained as a 1000-yuan hotel, but it's still acceptable. After all, the price reflects that, and I didn't have high expectations.
The bedding and pillows were standard, so you can definitely get some sleep. The shower head was a bit weak, the sink's stone material felt a bit cheap, and the carpet could be better. But these are comparisons to a 1000-yuan room. For a price around 600, I think it's perfectly fine.
I'd suggest adding some proper benches on the first floor, thank you. It always feels like I'm standing in detention there.
No photos, by the way. Thanks.
Hotel near New Urban District/ Hanshan Temple, Suzhou
Price per night from:€74
9.5/10
Outstanding
RRemilyWe were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂
The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally.
For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁
Overall we are happy with our stay and it is a good place to spend a few days with kids.
GGuest UserAn extremely satisfying stay! From the moment we walked in, we felt a warm, welcoming atmosphere. The front desk staff were incredibly friendly and attentive, and check-in was very quick. Our room was clean and tidy, with complete and new facilities. The bedding was super comfortable, ensuring a great night's sleep. The location is excellent and convenient for getting around. I'll definitely choose this hotel again next time I'm in the city, and I highly recommend it to all my friends!
For those traveling with kids, choosing this hotel was absolutely the right decision! The hotel is very kid-friendly, not only offering a children's play area but also providing kids' toothbrushes and slippers – the attention to detail is perfect. The room was spacious, plenty of room for a family of three. The breakfast selection was rich, and our child thoroughly enjoyed it. The pool was also very clean, and our whole family had so much fun we didn't want to leave. This is definitely the top choice for family trips, a five-star recommendation! ⭐⭐⭐⭐⭐
Hotel near Guanqian Street/Pingjiang Street, Suzhou 61.1% of visitors choose this area
Price per night from:€73
9.4/10
Outstanding
GGuest UserWe stayed 1 night in this lovely hotel on a Sunday night. We managed to check in early at 1 pm and was upgraded from the 30 sqm king room we booked to a larger 41 sqm room. The room is new and used lovely bath amenities, an Australian hotel brand. Our stay came with a set dinner for 2 persons and the food was delicious. The pricing in the hotel restaurant is similar or cheaper than any other regular Chinese restaurant outside. We paid the next day at lunch time to eat Chinese food at the hotel again as the restaurant environment is nice and service is good. They have a very well equipped gym which unfortunately we did not have time to use during our 24 hour stay. Our room rate included breakfast and the selection was generous, the only negative would be the coffee beans they used are too acidic but that’s a personal preference. The location of the hotel is slightly to 1 side of the Suzhou old city but some sights like 网师园 are walking distance. Suzhou city is actually quite spread out, no one location is best for sightseeing. The great thing is didi only cost less than RMB10 per ride from this hotel so it is still very convenient. I would not bother with the Suzhou subway, it is not as convenient as the one in Shanghai. Oh yes, the cable TV have english programming which is nice for a hotel in China. I believe this Artyzen Habitat brand is managed by the Macau Shun Tak group. Will stay here again for good value and service. 这个酒店非常好,值得回来再住。五星级的设施,四星级的价钱。
Hotel near Shiquan Street/Pan Gate Scenic Area, Suzhou
Price per night from:€45
9.4/10
Outstanding
DdyhxThe hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests.
The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries.
Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower.
The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums.
In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs.
Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me.
But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.
Hotel near Shaxi Ancient Town, Taicang 27% of visitors choose this area
Price per night from:€107
9.4/10
Outstanding
QQinaidexiaokeaixiaokeaiThis hotel was a pleasant surprise! The environment is beautiful, the air is fresh, and the attention to detail is impressive. I'm so happy to have found such a peaceful retreat in the heart of Suzhou. The service was excellent too, highly recommend! A special thanks to the front desk attendant who helped upgrade us to a lake view room – it made the experience even better!
Hotel near New Urban District/ Hanshan Temple, Suzhou
Price per night from:€78
9.3/10
Very Good
1110153****A clean and affordable hot spring hotel with few guests. The service attitude was genuinely excellent – friendly, attentive, and patient. The hot springs were also good; the key is that there weren't many people, making for a very relaxing soak. Soaking in the winter is truly comfortable. We were warm and toasty, and it wasn't cold at all walking back from the outdoor pools.
The breakfast was abundant with plenty of choices.
However, a few complaints: The family room was advertised to have a sofa bed, but it was very small, only suitable for a child. Once unfolded, half was a hardboard and half a soft cushion, making it very uncomfortable to sleep on. The shampoo and body wash provided for showering at the hot springs were quite low-quality, and there was no conditioner. Also, the changing room air conditioning was insufficient, so it was quite cold while changing clothes.
Do any deals available for 5 star hotels in Suzhou?
Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see the latest deals that available for you on Trip.com.
Which 5 star hotels in Suzhou have a swimming pool?