Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 10, 2026|2 Double Essential
Guest UserThe Kimpton Bamboo Grove Suzhou is absolutely the pinnacle of atmospheric getaways in Suzhou, truly a hidden gem of a garden hotel! Friends who love the ancient charm of Jiangnan and a relaxed vacation vibe will fall deeply in love with this place. The location is truly irreplaceable; nestled in the heart of the ancient city, adjacent to the Master of the Nets Garden and Canglang Pavilion, you step right out into the bustling streets and alleys of old Suzhou. It's within walking distance to commercial areas, offering tranquility amidst the hustle and bustle. You can easily explore ancient streets and visit gardens, yet still enjoy peace and quiet within the hotel – the location is simply superb.
The room experience is incredibly refined and comfortable. The room types are bright and airy with excellent natural light, and the courtyard rooms come with a private small courtyard, allowing you to admire the Suzhou garden scenery right from your bed. The in-room amenities are high-end and complete, featuring branded toiletries and exceptionally high-quality bedding that is soft against the skin and provides comfortable support, ensuring a particularly peaceful night's rest. The independent bathroom is well-designed with thoughtful details, and the mini-bar is fully equipped and convenient to use. Overall, it feels both homey and luxurious, with every detail exuding quality.
What's most heartwarming is the hotel's butler service, which is attentive, meticulous, and responsive throughout. They communicated needs in advance before check-in and were on call during our stay, carefully attending to every aspect from travel and daily routines to replenishing supplies. Their service was gentle yet discreet – special thanks to Ambo! The hotel lobby also features an adorable Golden Retriever named 'Little Sister Jin,' who is incredibly therapeutic. The open and relaxed atmosphere, combined with subtle hints of everyday life, breaks away from the monotonous business hotel model, preserving the unique gentle charm of Jiangnan. It's a niche, luxurious, and highly recommendable place for repeat stays!
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Price per night from:SGD 197
Posted on May 17, 2026
Guest User
Took my kids to Suzhou Tongli Lake Hotel for a weekend stay. Their logo is a hoopoe bird, and the experience exceeded our expectations!
The room was new, spotless, and thoughtfully detailed, making our stay incredibly relaxing and comfortable. The family-friendly facilities were fantastic: outdoors, you can feed bunnies, and the kids' play area was clean and safe – my child didn't want to leave! The heated pool had crystal-clear water, perfect for both adults and kids to enjoy.
The buffet offered fresh, diverse, and delicious food with plenty of choices.
On Sunday morning, we did a travel photoshoot in the Suzhou-style garden right next to the hotel. With its white walls, dark-tiled roofs, winding corridors, and ornate windows, every step offered a picturesque scene.
It's a wonderful family-friendly hotel with a serene environment and attentive service!
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Price per night from:SGD 127
Posted on Aug 25, 2026|Deluxe Lake View Twin Bed Room - Oriental Gate and Jinji Lake View
Guest UserFor my trip to Suzhou, I chose to stay at the Crowne Plaza Suzhou, and it was an excellent choice. The hotel's location is superb; it's easy to park if you're driving, and it's a convenient distance to all the major attractions. The surrounding commercial area is well-equipped with restaurants and shops, making dining and shopping very hassle-free.
Upon entering the hotel, I was immediately impressed by the elegant and grand atmosphere. The public areas are impeccably maintained, and the landscape design creates a wonderful ambiance. The cleanliness in the guest room was exceptional; the floors and bathroom corners were meticulously cleaned, and the bedding was fresh, soft, and odorless. All the room facilities and equipment are well-maintained; the air conditioning, bathroom fixtures, and lighting all worked perfectly, meeting the high standards expected of a luxury hotel.
The hotel staff are highly professional. Check-in was efficient, and they were courteous and polite. Any requests or feedback were addressed very quickly. This hotel is perfectly suited for both business travelers and family vacations, offering a secure and comfortable stay. I will definitely prioritize booking this hotel again on my next visit to Suzhou.
ScallopLemon~
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Price per night from:SGD 117
Posted on Jan 21, 2026
Guest UserThe room had so much character, you could tell the owner put a lot of thought into every detail. The service was also incredibly attentive; the owner tried their best to accommodate all our requests. Highly recommend! And since it wasn't peak season, the room rate was quite reasonable too.
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Price per night from:SGD 121
Posted on Jul 2, 2026
Guest UserThe location is fantastic, just a stone's throw from Pingjiang Road. After exploring Pingjiang Road, it's perfectly situated to visit the Humble Administrator's Garden and Suzhou Museum. The hotel has an antique charm, offering a quiet retreat in a bustling area. I was pleasantly surprised to find a direct dispenser for hot and cold drinking water in the room. Breakfast isn't a buffet; you choose your items the day before, but it's so delicious and generous that we only wished our stomachs were bigger! From the moment we checked in, every staff member was incredibly warm and welcoming. A special shout-out to Front Desk Agent Xiao Xu, who contacted us even before our arrival to give us directions and continued to check in on us until we checked out. She truly made this short trip perfect, and we're so grateful!
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Price per night from:SGD 209
Posted on Aug 7, 2026|Boutique Queen Bed Room
Anonymous UserMero Wumingchu was the biggest surprise of my Suzhou trip, a hidden gem of a hotel that perfectly delivers a healing ambiance. Tucked away in the heart of the ancient city, this old building has been cleverly renovated. With its corridors, stone paths, and lush courtyards, every step reveals a new view, brimming with oriental aesthetic. It's incredibly picturesque, perfect for photos.
The guest rooms are spacious, and the soft furnishings are tastefully understated. The amenities are high quality, and each room has its own tea corner. It was a real treat to brew a pot of tea and quietly enjoy the courtyard scenery at my leisure.
The hotel offers a wealth of wellness facilities, including a tea room and a swimming pool. You can even book sound therapy or oxygen chamber experiences, making it the perfect escape from city stress to truly recharge. The staff are gentle, polite, and their service is attentive and thoughtful, from the welcoming sweet soup to the snacks – every detail shows genuine care.
Getting around is incredibly convenient, as it's close to all the major attractions. After a day of exploring gardens, returning to the hotel instantly brings a sense of peace. If you're tired of rushed sightseeing and crave a slow-paced vacation focused on physical and mental relaxation, this healing hotel is definitely worth a special trip.
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Price per night from:SGD 137
Posted on Jul 6, 2026
Anonymous UserThe hotel is a bit far from the city center, but it's conveniently located if you're planning to visit the nearby mountains or Taihu Lake. Right next to the hotel is a shopping mall with a Cha Yan Yue Se (tea house), making dining and shopping very convenient. Although this is a Marriott extended-stay brand, we discovered it's a hidden gem for families with kids. During the May Day holiday, they had daily kids' activities. On our check-in day, we participated in a kite-painting activity at the lobby bar, and after painting, we flew the kites on the lawn in front of the hotel. My child had an absolute blast!
We were assigned the smallest suite and received complimentary welcome desserts. The front desk staff, noticing we had a child, proactively sent kids' toiletries to our room, which felt like a very thoughtful touch. The room is equipped with a refrigerator and microwave, perfectly meeting the needs of an extended stay.
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Price per night from:SGD 69
Posted on Jun 20, 2026
Guest UserAn excellent experience! The location is superb, within walking distance to Tongli Ancient Town, making travel and sightseeing incredibly convenient. Our housekeeper, Xiao Wang, was warm, thoughtful, and provided attentive, detailed service, always ready to help with any request. The resort environment is elegant and tranquil, and the room was clean and comfortable. Overall, it offers fantastic value for money – a top choice for any trip!
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Price per night from:SGD 97
Posted on Aug 19, 2026|Starry Sky King Room
Guest UserThe hotel environment is impressively good. It just so happened that my family and friends wanted to go on a vacation, and I strongly recommended booking this hotel for them. Especially the indoor and outdoor pools and the children's splash area; the pools were very clean, and they even offered mung bean soup, which was highly anticipated and well-received by my friends.
This hotel is perfect for a relaxing day-long getaway. You can take a morning stroll by Lake Taihu, come back for a delicious bowl of braised pork noodles, play cards in the afternoon, and then swim and enjoy the hot springs in the evening, all while indulging in crayfish buffets and some beer.
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Price per night from:SGD 96
Posted on Jun 25, 2026
Guest UserI chose this pet-friendly hotel for my Dragon Boat Festival stay. The room was quite spacious and bright, with a balcony, and there was an elevator.
Service: Excellent! They proactively helped with my luggage and brought it to the room. Typical Hilton standard service.
Ambiance: Absolutely beautiful.
Facilities: It would have been even better if there was a bidet.
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Price per night from:SGD 113