Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 5, 2025
Guest User
We had a wonderful 2 nights in this family-run hotel. The host was extremely kind, friendly and helpful; he made us feel completely at home, and even gave us two delicious homemade ‘lard cakes’ to take with us because we’d enjoyed them so much at breakfast one morning!
The rooms are lovely - spacious, very light, bright and private. Really nice interior design. Ours was on the top floor with a roof top deck and great views over the lake and village.
The bed was very comfortable with fresh, clean linen and towels. There’s a kettle on the room but you need to bring your own tea or coffee. That said, tea and hot water were available 24-hours a day downstairs.
The meals in the hotel restaurant were delicious and fresh; they’re cooked onsite with ingredients that are caught or grown on the island, and are very good value. We ate breakfast (included) both mornings and dinner on our first night.
We felt very welcome and would definitely stay here again if we came back.
The main thing to note is that the host (and very few people on the island) speak English, so having some Chinese definitely helps! But we felt very welcome at all times, even when our language skills reached their limits!
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Price per night from:THB 2,042
Posted on Jun 29, 2026
Guest UserI originally planned to stay at Banyan Tree Yangcheng Lake this trip, but the surroundings there were really disappointing. So, I spontaneously switched to Banyan Tree Suzhou Shishan. Even though the hotel isn't brand new, it's very well-maintained. The surrounding environment is lovely, and the hotel's decor and style are truly impressive. The staff are warm and welcoming, and the hotel breakfast is excellent and plentiful. I also had dinner at the hotel, and the dishes were exquisitely prepared and delicious. There were plenty of activities available during my stay too. I would definitely choose to stay here again.
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Price per night from:THB 11,382
Posted on Aug 6, 2026|Superior Room (Double Bed) (French Window, Sofa, Fridge)
Guest UserThe experience of staying in this time was very satisfactory. The room has sufficient space, transparent lighting, panoramic floor-to-ceiling windows overlooking the surrounding buildings and distant mountains, and the viewing experience is very good; the bedding is clean and dry, and the rest quality is good. The bathroom is dry and tidy, the toilet, sink, shower equipment is all available, the toiletries are complete, and the hot water supply is sufficient. The interior is equipped with desks and chairs, it is very convenient to travel and work, the whole house is in place, the environment is quiet, the overall hardware and environment are beyond expectations, and I will choose here next time I travel.
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Price per night from:THB 797
Posted on Oct 4, 2026|Taihu Lake-view Double Bed Room
QingfengxiaoyubaobaoFacilities: The facilities are outdated, and the hotel should invest more in maintenance; it looks a bit old-fashioned. The restaurant dinner options were limited to only one buffet due to gas pipeline maintenance, with no other restaurants open. Clearly, there were no emergency plans in place, which was quite disappointing. The breakfast variety, for a hotel of this caliber, was seriously lacking and not as rich as even an Atour hotel. The toothbrushes in the rooms were also exceptionally hard, truly not befitting a hotel of this standard or price.
Service: Aside from the breakfast staff, who appeared to be quite elderly (it seemed they were using cleaning ladies to fill in due to staffing shortages), the other service personnel, especially the front desk staff, were very good in terms of age and professional service. Both their appearance and service met Marriott standards. This was the only commendable aspect, particularly Renie, who proactively added me on WeChat after check-in and actively answered various guest questions.
Hygene: In terms of hygiene, apart from the sofa covers which seemed not to have been cleaned for some time, the rest of the hotel was relatively clean.
Environment: Finally, the environment is indeed commendable. There are daily scheduled activities, which are quite good, and they clearly put thought into the content. The activities neither overwhelmed guests nor appeared amateurish. The professionalism was excellent.
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Price per night from:THB 3,134
Posted on Oct 4, 2026|Japanese-Style Family Room (2 Beds)
lvsiiyTraveling with family, the most convenient thing is to find a place with hot springs. During the National Day holiday, every place was packed, so if we had come on a weekday, the experience would have been much better.
The hot springs offered a good variety of temperatures. My grandma loved the fish spa pool the most. There weren't too many people in the hot springs, but the restaurant was the busiest. Out of all the hotel restaurants I've tried, this one was really excellent! They clearly put effort into their food.
We brought our dog, and they even had a dog breakfast, which was fresh and fantastic.
We booked three different room types. The Japanese-style tatami room was perfect for traveling with a young baby; they could crawl around without any safety concerns. However, I wouldn't recommend it for elderly people with mobility issues.
Overall, I was very satisfied.
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Price per night from:THB 1,762
Posted on May 8, 2026|Standard 2-Bed Room
Zenki WangRecently, I have been hearing that Xishan is very hot, and then I plan to go and see it. I searched the Internet and was attracted by the photos of the moon. I booked a room. After I arrived, I was immediately attracted by the scenery of the moon. After entering the yard, the garden was full of flowers. In an instant, There is also an oversized swimming pool, and there is a fireplace with a super design in the lobby on the first floor. It feels like winter will be another feeling. The room is clean and tidy. I saw a fireworks show at night. The housekeeper is also attentive and responsive. I plan to come back with my friends next time.
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Price per night from:THB 2,570
Posted on Apr 6, 2024|Quansun Family Friendly Family Suite
Guest UserThis was a pleasant trip. The B&B is in a quiet location and has a reasonable layout. The family room we stayed in this time has two separate bedrooms and a small living room, which can accommodate even two generations traveling together. The boss is very nice, and the restaurants he recommended are also good. I also tried the boss’s Biluochun by the way. It’s also a good choice for a small team building👍
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Price per night from:THB 2,961
Posted on Aug 23, 2026|Deluxe Queen Room
EthanZ_SHThe room has an antique charm and a very sensible design, offering spaciousness and a fantastic balcony view. It's fully functional with high ceilings, making it very comfortable. The hotel grounds are beautiful, and the buffet is also quite good. After eating, you can even feed ducks and geese, which adds a playful touch. There are many attractions nearby, such as Suzhou Emerald Lake, the Ecological Village, and Liyuan. There's also a Michelin-starred restaurant nestled in a village by the mountains, offering delicious and generous portions with incredible value for money. The hotel staff are attentive, warm, and polite.
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Price per night from:THB 2,778
Posted on Aug 3, 2026|Qingzhu Full Lake View Double Bed Room with Sunset, Bath, and Central Air Conditioning
Guest UserFacilities: The facilities are excellent, especially the pool, which the kids absolutely loved.
Service: The service was exceptional. They helped with luggage, offered afternoon tea, evening dessert, and a rich breakfast spread.
Environment: The environment was very clean and pleasing. It's located by the lake with beautiful scenery.
【Slow-cooked Time・Leisurely Afternoon】Hong's Exquisite Hospitality Afternoon Tea: The variety was extensive.
I was also very happy with the complimentary retouched photos from the hotel. There was no pressure to buy; they just recommended based on what I liked, and the prices were reasonable.
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Price per night from:THB 2,870
Posted on Jun 20, 2026
Guest UserThe hotel's service was thoughtful and attentive, the environment was grand and luxurious, and the staff were enthusiastic and professional, responding promptly and efficiently. From check-in to check-out, every detail made me feel comfortable and at ease, truly like a home away from home. An impeccable stay, highly recommended!
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Price per night from:THB 3,246