Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 3, 2026
1381857****
When I got off the car, I saw the boss's super large anti-theft door. I pushed the door into the cave. The Japanese decoration style was simple and natural. The boss helped us upgrade the Zhongxing Pengyue. The terrace twin room, the sun was shining throughout the room, sitting on the balcony and drinking tea to bask in the sun as if time had stopped. More pleasantly surprised, the boss is the chef who cooks the local dishes. The food tastes very good. We carry a car in the trunk. The boss and his wife are very hospitable and feel like they are going back to their relatives.
Show more
Price per night from:SGD 67
Posted on Sep 6, 2026|Suite With Terrace
QingshuixianshengThe Lounge: As the hotel's Western restaurant and bar, classic dishes like the Tomahawk steak, Australian Wagyu tartare, and black truffle pasta are all excellent. The freshly mixed cocktails are also well worth trying, especially when enjoyed on the terrace as the sun sets in the evening, or while listening to the wind and admiring the moon after dark. Such an atmosphere is undoubtedly something to be experienced rather than described.
The Living Room: Specializes in afternoon tea and light meals. Being a Park Hyatt establishment, it naturally doesn't disappoint. The soft texture of the red bean cheesecake, the smooth creaminess of the strawberry cream cake, and the rich aroma of the cappuccino all effortlessly help you forget the pressures of work and the fatigue of daily life, allowing you to immerse yourself in rare relaxation and comfort.
Excellent Service: That's simply what it is – wonderful service. Park Hyatt Suzhou's service embodies the Park Hyatt philosophy of prioritizing guests, often providing unexpected surprises through meticulous details. For instance, Xizhou Xuan will help guests with birthday table arrangements and provide exquisite birthday treats; The Living Room will proactively help guests warm up their food separately and multiple times based on their arrival order; the front office will prepare delicate welcome gifts (fruits, desserts, red wine) according to the theme of the guests' stay; and housekeeping will even proactively provide laundry detergent based on guests' potential laundry needs.
Special thanks to the hotel's management and operations team for their attentive care and consideration during my family's stay. This includes some staff whose names I know and many more whose names I couldn't remember: Front Office Manager Gerrard, Duty Manager Linda, Xizhou Xuan Manager Simon, Assistant Manager Claire, staff members Andrew and Luna, The Lounge Manager Cici, and Housekeeping's Dai Fengli, among others.
Park Hyatt Suzhou, I must return!
Show more
Price per night from:SGD 290
Posted on Jun 6, 2026
Guest UserThe hotel is located in Suzhou's old town, a district with narrow, bustling streets. Situated right by the roadside, its exterior blends seamlessly with the surrounding traditional white walls and black tiles.
Here's my experience:
1. **New Hotel, Good Maintenance**: As a new hotel, the decor and facilities are quite modern. Housekeeping was prompt. Any issues we had were quickly resolved by the front desk. Being on a busy street, some rooms naturally face the road and can be noisy. If you prefer quiet, I highly recommend requesting a quieter room when booking or checking in.
2. **Disappointing Breakfast**: The breakfast is a major drawback. It's served at a KFC a couple of doors down. You can choose between a Chinese or Western set, but each option only offers three items, all of which were greasy and quite unappetizing. When I asked the front desk about this, they explained it's because the hotel is new and doesn't have its own kitchen. However, this wasn't mentioned when booking; it was simply stated as a 'fixed breakfast.' I ended up negotiating to cancel the breakfast. The hotel said the KFC breakfast costs 15 yuan to the public, but they would only refund 10 yuan per person. Fortunately, being in the old town, good food is never far. Not far from KFC, there's a noodle shop that was packed with people, offering delicious small wontons and various Suzhou-style noodles.
3. **Thoughtful Departure Gift**: Upon checking out, the hotel gave us a hand cream as a small souvenir. Based on my stay, I'd suggest they focus on improving the overall guest experience, optimizing room rates for better value for money, and enhancing their service.
Show more
Price per night from:SGD 38
Posted on May 31, 2026
MalipiyeluoThis hotel was a pleasant surprise and offered excellent value for money! 👍
With the Suzhou culture and tourism subsidy, we paid less than 500 RMB for a family room.
📍 **Location**
* Just 3 km from Kunshan Urban Forest Park – perfect for camping, cycling, animal encounters, and kids' activities (both powered and unpowered).
* A 7-8 minute walk to Mixc One for all your dining and shopping needs.
* Also quite close to Metro Line 11 station.
🏨 **Hotel Facilities**
* The front desk thoughtfully provides self-service items like earplugs, band-aids, and disinfectant wipes.
* The family room is incredibly detailed, offering a children's toilet seat, bath bags, kids' books, and building blocks.
* The room is spacious, the air conditioning is good, and the TV allows screen casting, making it very comfortable overall.
* There's a splash pool on the 12th floor, open annually from June 15th to September 15th. We didn't get to experience it this time.
🍜 **Breakfast was a pleasant surprise**
* The restaurant isn't huge but never had a queue, and the dining environment was comfortable.
* While not a massive selection, there was enough variety for a satisfying meal, especially friendly for those with Jiangsu, Zhejiang, and Shanghai palates.
* Highly recommend the mixed noodles, egg rolls, and beef brisket.
* They also had herbal jelly and snacks for the kids.
📝 They even provided welcome snacks + drinks, and gave the kids toys upon check-out. The emotional value was definitely delivered!
⭐️⭐️⭐️ Overall, I highly recommend this place for anyone visiting Kunshan, especially for family trips!
Show more
Price per night from:SGD 63
Posted on Jun 30, 2026
Guest UserCame to Suzhou with a friend and checked in really late, but the front desk always had someone there. They helped us check in quickly, even upgraded our room, and gave us a tourist guide. Food deliveries were all handled by a robot, which felt really secure. Every day before cleaning, they'd contact us first, so no one just entered our room randomly. Staff would also greet us proactively when we saw them. Everyone was super nice!
**Facilities:** Everything is automated.
**Hygiene:** Clean and tidy.
**Environment:** Close to tourist attractions and convenient for transport.
Show more
Price per night from:SGD 45
Posted on Feb 25, 2025
Guest User
Willows are green and reflect the blue waves. Soft silk dances in the spring.
The most affectionate place is Yuejuli, which holds many dreams of tourists.
The town after the rain is like a dream and a painting. The stone road under your feet is a thousand years old at a glance...
Yueju Inn is where the dream begins. The wooden door opens lightly, and you get a quiet world. The smile is warm like the spring breeze. A cup of tea, a lamp, and a warm time.
If you go to Suzhou, you must come to Tongli. If you go to Tongli, you must be in Yueju
Show more
Price per night from:SGD 43
Posted on Mar 28, 2024
Anonymous User
The sanitation is very clean, the service attitude of the hotel staff is very good, the environment is very good and quiet, the facilities and equipment are very advanced, I am very satisfied with my stay, I will stay here again next time I have the chance
Show more
Price per night from:SGD 26
Posted on Mar 15, 2026|Queen Room
Guest UserAs expected of a high-quality hotel, the attention to detail is evident in every aspect, and the stay far exceeded expectations! Upon arrival, the front desk greeted us proactively, offering warm water during check-in. There was no long wait, and they even thoughtfully upgraded our room, maximizing our positive impression. The room was spacious and well-laid out, with a simple yet stylish interior design. The furniture and appliances were all from top brands, easy to use, and fully functional, making it convenient for working or grooming. A comfortable sofa by the window provided a relaxing spot to enjoy tea and the view. The lighting throughout the room was adjustable to suit different needs. Cleanliness was impeccable; the bathroom glass and mirrors were sparkling clean and watermark-free, the toilet was thoroughly disinfected and odor-free, and even the toiletries were sterilized at high temperatures. Even hard-to-reach areas like under the bed and corners of tables were meticulously cleaned. The hotel's facilities were comprehensive, with a fully equipped and regularly cleaned gym, and a laundry room with dryers and detergent – perfect for business travelers. The 24-hour concierge service was responsive and readily available, quickly resolving any needs. Breakfast is a buffet with freshly ground coffee. Waiters promptly clear away empty plates during your meal, providing attentive and undisturbed service. The location is excellent, with convenient transportation nearby. There are convenience stores and restaurants downstairs, making it easy to get around and shop. Returning to the hotel at night is also very safe. From check-in to check-out, there were absolutely no complaints. The facilities, service, environment, and details were all top-notch. A five-star rating is well-deserved, and I will definitely stay here again next time!
Show more
Price per night from:SGD 71
Posted on May 24, 2026
Anonymous UserThe room is quite spacious, the equipment is very complete, the hair dryer is very windy, the front desk is very warm, the parking is convenient, I personally feel that the price is quite high, every staff member is very enthusiastic, people feel very comfortable, the environment is also very good, the most important is clean and clean! This price is really great value
Show more
Price per night from:SGD 27
Posted on Sep 1, 2025
Guest User
The room is very quiet, very good, the front desk staff is also very good, there are various snacks nearby, there is a bus stop, it is very convenient, suitable for a person to travel and live, takeaway can also be sent upstairs, it is recommended
Show more
Price per night from:SGD 27