Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 4, 2025
Aleksandr Nesin
Excellent
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Price per night from:CAD 138
Posted on Mar 22, 2025
Max Shirunov
Really nice location and view. Excellent breakfast
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Price per night from:CAD 141
Posted on Mar 8, 2024
ОрловаОксана
Excellent hotel.Service is good, but there was no Internet in the room. We were told that it was only in luxury, strange discrimination
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Price per night from:CAD 140
Posted on Jul 4, 2019
Guest User
The location is not bad, it is close to the urban environment near the lake. The room is very spacious and hygienic. It is also very good. The new hotel sanitary equipment is definitely no problem. The service is a little worse. It may be that the service staff asks too little, so the service can’t keep up. There is no relationship between fixed doormen. After all, a 5-star hotel has to leave its own luggage. It’s too much to say that it’s too late. The front desk also feels that it has not reached the scale of 5 stars. Others are quite good, and they don’t enjoy the 5 star service. Reach the service of a 3-star hotel
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Price per night from:CAD 172
Posted on Feb 19, 2026
Guest User
Hotel is very centrally located on a main shopping thoroughfare. Because of a fiesta it was noisy until about midnight. Very little English is spoken which was a problem when we asked for help with a cancelled flight. We moved to Hilton Hotel which was cheaper and much better in all respects.
Hotel Cristal is in need of updating. The Jacuzzi shower cubicle in our bathroom was extremely old and awkward to get in and out of and was totally useless. Only a spray head worked and the pressure was useless so goodness knows how it ever worked all the jets! Waited ages for hot water and then it would suddenly go freezing cold. Went for a drink in the bar and they could not offer a glass of wine. Wine only by the bottle! I asked about the notice saying Happy Hour and was told that was only if you had Campari or Vodka!
Buffet breakfast was fine.
Would I choose it again - no. Plenty other hotels in Bariloche.
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Price per night from:CAD 102
Posted on Jul 7, 2026
Avinesh JayakumarUpon arrival in cerro catedral. Met by Samuel who was very warm and friendly. He and the morning receptionist (i’m sorry you were amazing i just forgot your name). They gave advice and offered options as my ski plans did not go as intended. Regardless this place has an incredible walking distance to Cerro Catedral base. That’s the compliments i can give.
This was the most expensive accommodation of my whole trip. I knew it was a simple ski lodge but upon arrival i told Samuel about my flight troubles and asked him what’s to order in room service. Was just the one option grilled chicken and your choice of side. Okay food arrived hot and well. Good portions but all the sauce packets given (at least 5 mustard and 5 ketchup) they were all expired as i opened the mustard to discover a thick foul smelling sludge. I was tired hungry and out of options i just ate the food without condiments.
Breakfast was as expected from Samuel’s description and had no issues but arriving at 9am for there to be scraps of eggs left. The ham looked very heavily processed with some clear rubber looking (it’s to be assumed as the fat) bits hanging off. Look maybe i’m being picky but for the money spent i’ve had far value for dollar in my years of travel.
Regardless, the noise you can hear in the rooms, from the lift, to foot steps, to neighbouring rooms. Hard to sleep especially with an early snow day tomorrow.
The room overall very ancient, pillows flat, the balcony light switch nowhere to be found. The outlets sparked everytime i’d try to insert something inside. TV too old for me to figure out how to use, Thank you Samuel for assisting me in figuring things out.
Regardless besides my abundance of complaints. I enjoyed my time having a location with a view of the mountains. Sheets and towels changed daily. Would’ve liked liquid soap but oh well.
Last thing is that the hot water was amazing and would last long enough for my shower. Greatly appreciated
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Price per night from:CAD 51
Posted on May 17, 2025
Oliver
Close to the heart of the city. Nice breakfast and easy to move around that area.
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Price per night from:CAD 222
Posted on Apr 4, 2026
Guest User
The hotel is very beautiful, the room is very large, the wooden floor (I stayed in the king room with view) and the view really compensates!!! The breakfast is good (not very different but good) and the common area is perfect: heated pool, furo and a relaxing area to enjoy the view and read a book or rest.It also has a academy and a spa paying the part with massage services, I didn't like the restaurant to dine, but it may have been the dish I asked for.
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Price per night from:CAD 212