A comfortable hotel with spacious rooms and cold air conditioning and lots of variety in breakfast and of course the friendly hotel crew makes you feel at home.. the point is really great, next time I'll stay here again
Stay 2 night in the weekend, the staff were helpful and friendly. The location is good, behind the unoccupied market, close to west beach where you can relax and swim. Some facilities need to be maintain though...
The hotel is clean, good service friendly fast, close to the beach, the food is quite good, just because I can make breakfast buffet with some kind of food menu we choose, tmos to make milk/coffee/teas because newly provided when breakfast is not available In the room, only 2 bottles of mineral water doesn't make the child's milk a bit overwhelmed.
The room itself was great, but the lighting could definitely be brighter. It felt a bit dim and murky.
The bathroom light also needs to be much brighter/higher wattage because it's so dark it almost feels a bit spooky.
They should also consider providing hair dryers, especially since it's a beach location and guests would certainly need one.
During my stay, because it was a holiday, there were a few things missing in the room: no sugar or tea, and we had to ask for a bathmat and towels 🫢🫢.
However, the service was really good overall.
From several hotels and resorts in Pangandaran, based on personal experience this is the best. Hotel facilities, cleanliness and atmosphere are great. Not too crowded even though it's high season. It's like if there is a chance to take a holiday in Pangandaran, I'll stay at the Menara Laut again.
This hotel really needs improvements! The furniture is quite old, and so is the TV. The bathroom has some mold, although the hot water works well.
The pool also needs better maintenance! it wasn’t clean, and there seemed to be too much chlorine. On the positive side, the security staff was friendly.