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9.7/10
Amazing
DDujueputiThere is a grand welcome ceremony when you check into the hotel!
The wooden structure of the room is close to nature and the hardware facilities are good!
The software service is also very good. The staff I encounter are polite and courteous, and they are full of hospitality. All requests are answered. The little girl working in the cafe also enthusiastically helped me take photos while I was swimming! The service guy in the restaurant in the picture is very serious, patient and considerate, and very expressive!
GGuest UserThe room is large and the location is very convenient. The courtyard is designed like a holiday courtyard. It feels very good to have such a place in the busy streets. The only drawback is the design of the shower. After taking a shower, the whole toilet will be filled with water. Other aspects are very good
Ttravel-with-meThis resort is such a hidden gem! We were lucky enough to get a sunrise view of the mountains despite the cloudy weather. Aside from the fantastic views, the service at Raniban Retreat was 5 star - the staff were so friendly and always available to assist. The room was spacious, the food was great and the swimming pool was open (in winter!) so I could enjoy a cold plunge! We would definitely stay here again.
PPhillipsI’ve read other reviews for this hotel and am amazed it has been given 5* rating. The staff certainly are excellent, and the pool is nice, but the rooms are very basic, quite dismal, and lacking in anything of quality. Towels were stained and grey from poor laundering, sheets OK but pillowslips stained. The towel rail was fitted askew. The open shower was too close to the toilet so that, even with the curtain drawn, water escaped and I had to dry it before I could use the toilet. I had breakfast on 2 days: starts at 7am but egg station not ready until 7.15 on both mornings. Food, again, was very basic with not much choice and certainly not ‘delicious’.
Sorry, but I rate this as 3*.
GGuest UserLocated at the center of Lakeside road. Very traditional design but only have two towels in the room and they look a bit dirty. On the official website it’s written “free airport transfer”, we have asked the reception staff and have been told this service need additional charge. We asked the clarification of the service written on the official website but the staff said “I dun know”. The next day morning we reached to the manager, and has been told this service needs to be reserve one day in advanced and only applicable to the reservation through their official website. If we book through any other online platforms this service wont be available. Caz we extended for one more night and didn’t go through the online platforms, I thought we are eligible for the transfer. Well, this is already a middle class hotel in Pokhara but I don’t find it worth with the service. They should anyway inform the customer during check-in. Also not enough training for the front line staff. Lack of consistency.
YyangThe room facilities are a bit old, the head of the bed cannot be charged, and the quality of the small bed is very average. The swimming pool is open until 7 o'clock. There is no twin room in the lake view room but a double bed room. There is a free shuttle bus to the lakeside area, available at 10:30 in the morning / 12:30 in the afternoon / 4:30 in the afternoon / 7:30 in the evening For train times, the minibus has air conditioning.
GGuest UserIt was really a good experience with this hotel, all are very cooperative. I found this property on Make My Trip app. Location was also too good and very easily found on map, food was also good, amenities & services are good.
GGuest UserExcellent set up in the middle of a jungle , so peaceful with excellent view.
The whole team is incredible, service is so attentive
Food is very tasty especially the momos and prawn curry.
Some bugs here and there in the villa, but it is expected as it is in the middle of a jungle!
Highly recommended!
GGurung SuklaThe accomodation was pretty impressive,
the room service was excellent also the breakfast was abundant. It was also very convenient as they also provided us paragliding services as well
definitely recommend staying at busy bee