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Posted on Aug 6, 2019
王The hotel is old, but there is free coffee and cookies in the lobby bar. It is delicious.
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Price per night from:SGD 171
Posted on Sep 1, 2025
Anonymous User
The broken floor lamp in our room was removed and never replaced. When I inquired, the front desk staff on duty that day casually dismissed my concern, claiming not all rooms had floor lamps. Fortunately, I'd stayed here before. And not taking their word for it, I checked other rooms being cleaned and even confirmed with the cleaning staff that every room is indeed supposed to have one. This level of service was truly disappointing! Given that this floor lamp is the room's primary light source, the room was very dark without it. We decided then to approach a different front desk staff member the following day.
Then there was the bedding. I couldn't tell if housekeeping hadn't changed the sheets or if they simply looked that way, but they appeared slept in and even had hairs on them. We only discovered this late at night when preparing for bed, as we hadn't pulled back the covers upon check-in. Given the late hour, we simply took photos as evidence (first three pictures).
The next day, we reported these issues to the front desk. The lady on duty apologized sincerely and assured us the sheets would be changed as soon as the cleaning staff arrived, also promising to replace the missing floor lamp.
We thought all issues had been perfectly resolved. To our horror, that evening, upon returning to the hotel and pulling back the covers, we were greeted by a sticky, gooey mess. It looked like a used band-aid that hadn't been removed from the sheet before washing, resulting in a sticky, clumpy residue (last picture). It was so disgusting that we quickly wrapped it in tissue paper and removed it. But at that point, we were beyond complaining and frankly, had no energy left to report it to the front desk again. We just let it go.
Honestly, despite these frustrating incidents, the hotel itself does have its good points. The location is excellent, within walking distance to CMU, and it has a small kitchenette for simple cooking. I truly hope they can improve and offer a better experience in the future.
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Price per night from:SGD 182
Posted on Dec 30, 2024
sherj102
The front staff was friendly and the rooms were spacious. This one was for senior citizens that came in for a family event. We requested a room that was close and close to the elevator. Both of which were accommodated. There was appeared to be a blood stain on one of the comforters, but because it was a double room the seniors decided to put their luggage on the that bed. 
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Price per night from:SGD 111
Posted on May 6, 2025
Siatta
The Hotel was lovely but there was some issues with beddings, cleanliness” but I had pictures so I was able to sent it to there higher up in which the issue was fixed immediately, the breakfast was really good but quite expensive so we chose to eat on our last day everyone in the hotel was pretty friendly and nice, my favorite part of the hotel were there cookies I think it did the trick with everything else they lacked and they weren’t stingy in handing out the cookies amazing” overall experience was a 3 star as expected what would make it for if they fixed things before check in like the beddings and vent system in the rooms” shower was good water pressure perfect
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Price per night from:SGD 159
Posted on Dec 29, 2025
Yama-chan1222
friendly staff, good breakfast, quiet and clean.
Excellent location to access PIT airport.
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Price per night from:SGD 164
Posted on May 29, 2025
Meiqianyoubuxian
This hotel offers excellent value for money, has a pleasant environment, and is about a half-hour drive from downtown Pittsburgh. There are also large shopping malls nearby. Highly recommended.
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Price per night from:SGD 102
Posted on Sep 4, 2025
ShiningSZ
The first hotel after Pitt's, located on the riverside, you can walk out to the bridge next to it, which is quite good. The hotel's elevator is very old, it can be regarded as antique.
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Price per night from:SGD 110
Posted on Jul 9, 2024
Guest User
Overall was a very comfortable stay! I was in town with friends for the weekend for a mutual friend’s wedding and the Hyatt was very conveniently located near both the airport and wedding venue. The room was very spacious and the bed was super comfortable. The hotel breakfast was decent and the hotel staff were friendly, but seemed short-staffed at times. Would stay again for comfort and convenience.
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Price per night from:SGD 202
Posted on Apr 23, 2025
Tolu Badejo
Room was clean and bed was comfortable. Decent for price point.
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Price per night from:SGD 145
Posted on Dec 2, 2024
Guest User
The hotel is in a good location, the service is good, it is convenient to go anywhere, living on a high floor, you can see the beautiful scenery of the whole city from a distance, the hotel is cost-effective, and the experience is good
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Price per night from:SGD 141