Allegheny County Hotels with Pools

The broken floor lamp in our room was removed and never replaced. When I inquired, the front desk staff on duty that day casually dismissed my concern, claiming not all rooms had floor lamps. Fortunately, I'd stayed here before. And not taking their word for it, I checked other rooms being cleaned and even confirmed with the cleaning staff that every room is indeed supposed to have one. This level of service was truly disappointing! Given that this floor lamp is the room's primary light source, the room was very dark without it. We decided then to approach a different front desk staff member the following day. Then there was the bedding. I couldn't tell if housekeeping hadn't changed the sheets or if they simply looked that way, but they appeared slept in and even had hairs on them. We only discovered this late at night when preparing for bed, as we hadn't pulled back the covers upon check-in. Given the late hour, we simply took photos as evidence (first three pictures). The next day, we reported these issues to the front desk. The lady on duty apologized sincerely and assured us the sheets would be changed as soon as the cleaning staff arrived, also promising to replace the missing floor lamp. We thought all issues had been perfectly resolved. To our horror, that evening, upon returning to the hotel and pulling back the covers, we were greeted by a sticky, gooey mess. It looked like a used band-aid that hadn't been removed from the sheet before washing, resulting in a sticky, clumpy residue (last picture). It was so disgusting that we quickly wrapped it in tissue paper and removed it. But at that point, we were beyond complaining and frankly, had no energy left to report it to the front desk again. We just let it go. Honestly, despite these frustrating incidents, the hotel itself does have its good points. The location is excellent, within walking distance to CMU, and it has a small kitchenette for simple cooking. I truly hope they can improve and offer a better experience in the future.

The Hotel was lovely but there was some issues with beddings, cleanliness” but I had pictures so I was able to sent it to there higher up in which the issue was fixed immediately, the breakfast was really good but quite expensive so we chose to eat on our last day everyone in the hotel was pretty friendly and nice, my favorite part of the hotel were there cookies I think it did the trick with everything else they lacked and they weren’t stingy in handing out the cookies amazing” overall experience was a 3 star as expected what would make it for if they fixed things before check in like the beddings and vent system in the rooms” shower was good water pressure perfect

Overall was a very good stayed. The room came with a full kitchen setting. For people who like to prepare food or reheat food or stay longer that's helpful. Our stayed included buffet breakfast that was okay. Front desk check in very friendly and efficient. Also offer a bottle water free of charge. It was nice. Open Parking lot with bright lighting felt very safe.

friendly staff, good breakfast, quiet and clean. Excellent location to access PIT airport.

This hotel offers excellent value for money, has a pleasant environment, and is about a half-hour drive from downtown Pittsburgh. There are also large shopping malls nearby. Highly recommended.

The first hotel after Pitt's, located on the riverside, you can walk out to the bridge next to it, which is quite good. The hotel's elevator is very old, it can be regarded as antique.

Overall was a very comfortable stay! I was in town with friends for the weekend for a mutual friend’s wedding and the Hyatt was very conveniently located near both the airport and wedding venue. The room was very spacious and the bed was super comfortable. The hotel breakfast was decent and the hotel staff were friendly, but seemed short-staffed at times. Would stay again for comfort and convenience.

Room was clean and bed was comfortable. Decent for price point.

Rooms are out dated . Really small and poor lighting , good water pressure in the shower and rooms are clean and the staff is super friendly and helpful, location is not so good

The hotel is in a good location, the service is good, it is convenient to go anywhere, living on a high floor, you can see the beautiful scenery of the whole city from a distance, the hotel is cost-effective, and the experience is good