Longnan Hotels with Balcony

"I have been to many places in the country and stayed in many hotels. This hotel made me dissatisfied in many places. The first is about the breakfast coupon. As a 4th or 5th tier city, I spent nearly 400 yuan to open a large bed room, but only gave me a breakfast coupon. I called to consult, and the explanation was also far-fetched. I had to spend another 58 yuan to buy a breakfast coupon. I had no choice but to spend more than 400 yuan to buy the breakfast coupon in order to have a good rest along the way. The second is to drive to the parking lot. Such a high-end hotel should be considered one of the best hotels in Longnan City. When I arrived at the hotel's ground parking lot, there was no parking space, but no one came to direct the parking of the vehicle. I found that the staff was hiding in the corner squatting on the ground and making their own private phone calls, ignoring the existence of the guests. Third, when registering at the main desk, there were clearly 2 windows for registration, and the 2 staff were crowded together, ignoring the existence of other individual guests. When other registered guests impatiently questioned, the staff slowly asked us to line up at another window to check in, and the work efficiency was also very low. I don’t know if it was caused by unskilled business. Fourth, when we bumped into the housekeeping staff on the floor, no one took the initiative to greet the guests. As a high-star, high-end hotel, the hardware conditions are so good, but the software and management should be improved! Finally, I would like to add that the water in the public area on the ground should be cleaned up in time, otherwise the guests would fall and it would be bad for everyone!"

"Hotel service is super good! All-round thoughtful service. Before check-in, call and send the room number. The waiter picked up the box at the entrance of the hotel until it was delivered to the room. There is also a welcome gift in the room. The beauty at the front desk has questions and answers, and the recommended food is very comfortable and very satisfied. All the staff are greeted with smiles, sincere and warm, feel at home, breakfast is superb, the variety is very rich, the taste is good, and you can eat special snacks. The room facilities are clean and comfortable. The hotel is right by the river, the scenery is good, and it is very pleasant to walk on the riverside trail at night. The accommodation experience is superb, great value for money, recommend friends who come to Weinan to stay."

"The hotel is of high quality, with considerate service, good surrounding environment, convenient transportation and low price. Food, accommodation and transportation are very convenient."