Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 28, 2026
Guest User
The hotel's environment and service are very good, you can eat different restaurants every day, and the dishes are also very good.
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Price per night from:PHP 17,823
Posted on Feb 21, 2026
AndresBozzini
Meliá Cozumel is an all-inclusive resort, but our 2-night/3-day stay was a major letdown for a renowned chain. Surprise: there are two tiers—basic (what I booked) and “Level” (the upgrade we weren’t offered or able to choose). Big red flag on transparency.
Basic all-inclusive perks fell flat:
• Plastic-bottle booze only (e.g., Bacardi rum—a supermarket staple at $10/1.5L—was reserved for Level guests).
• Sunbeds were scarce; we asked staff and were told to wait for vacancies—never got one.
• Breakfast/lunch buffets: identical for all, very basic with limited options geared toward foreigners (zero local flavors to excite).
• Dinner was the worst: pushed to a mediocre buffet with nothing standout. A la carte spots required advance booking, which were “fully booked” on arrival—no spots for our entire stay despite the price. They squeezed us into their tacos spot once—average at best, outshone by nearby eateries.
We ended up bringing our own drinks (plastic bottles didn’t cut it) and eating out for 2 meals. For this cost, it’s a huge disappointment—felt nickel-and-dimed in an “all-inclusive.”
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Price per night from:PHP 43,223
Posted on Sep 29, 2025
Brigitte Brooke
Was an amazing resort! Heaps of different varieties of food, staff were super attentive and friendly, you could literally 24 hrs of the day in your room. Food is amazing, definitely recommend the quesadilla at breakfast sooo good! The water is super blue as well.
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Price per night from:PHP 15,918
Posted on Dec 30, 2021
Guest UserGood staff, they have a snorkel and diving area part of the hotel. The food is 5 starts ! We took the all inclusive deal for 42 dollars. Worth it! The only thing was the jacuzzi, kids were not allowed but there were some small kids swimming there so it wasn’t relaxing enough, they were also eating there ! Apart from that everything was excellent.
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Price per night from:PHP 5,418
Posted on Aug 24, 2024
Guest User
Had a great time at Secrets Aura. I would definitely come back
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Price per night from:PHP 18,253
Posted on Jul 3, 2022
Guest User
In general, a very quiet Hotel, without animation, if you want total relaxation, it is the right one, the rooms are very good, I was on the 8th floor and had a beautiful view, the service in general was good, just a little slow compared to the
Service on the beach and pool, and in the restaurants, very good breakfasts, with respect to the food of the
lunches and dinners, regular quality in the
finish of the dishes, and if the service is a bit slow, the facilities are very nice and the best thing is that the beach they have is spectacular and excellent for snorkeling and enjoying all the fish what is there, very beautiful, and on quieter nights, if you like more fun because leaving the hotel 10 minutes and you will be in the
Center, but in general, quite well and good for the cost, since you don't ask for more 👍🏼 to keep fighting to be better.
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Price per night from:PHP 8,986