Spa hotels in Cozumel

The location is excellent, 5 minutes walk from the pier and the beach. The owner of the hotel, Theresa (not sure if the spelling is correct) is very nice and welcoming. We took the last ferry, she has been waiting for me to check in, and recommended the restaurant that still opens in the middle of the night to us. The room was very high and the air conditioning was large. Recommended to stay. There are many cafes and restaurants next to it. I like the Bakehouse Cocoa and sandwiches and coffee are delicious.

Meliá Cozumel is an all-inclusive resort, but our 2-night/3-day stay was a major letdown for a renowned chain. Surprise: there are two tiers—basic (what I booked) and “Level” (the upgrade we weren’t offered or able to choose). Big red flag on transparency. Basic all-inclusive perks fell flat: • Plastic-bottle booze only (e.g., Bacardi rum—a supermarket staple at $10/1.5L—was reserved for Level guests). • Sunbeds were scarce; we asked staff and were told to wait for vacancies—never got one. • Breakfast/lunch buffets: identical for all, very basic with limited options geared toward foreigners (zero local flavors to excite). • Dinner was the worst: pushed to a mediocre buffet with nothing standout. A la carte spots required advance booking, which were “fully booked” on arrival—no spots for our entire stay despite the price. They squeezed us into their tacos spot once—average at best, outshone by nearby eateries. We ended up bringing our own drinks (plastic bottles didn’t cut it) and eating out for 2 meals. For this cost, it’s a huge disappointment—felt nickel-and-dimed in an “all-inclusive.”

Was an amazing resort! Heaps of different varieties of food, staff were super attentive and friendly, you could literally 24 hrs of the day in your room. Food is amazing, definitely recommend the quesadilla at breakfast sooo good! The water is super blue as well.

Attentive service and always willing to help, call a taxi, take the bags .. Big room and bathroom, good shower with good water temperature .. also good bed but in the room we chose it was a double (it could be a queen at least).. They provide towels for the hotel's pool and beach, and you can also take them on walks, just register at reception. The beach at the hotel is beautiful, nice for snorkeling in the crystal clear water, lots of fish.. bar near the pool makes hamburgers, tacos and other things if you feel hungry in the afternoon.. sunset from the pool and beach is beautiful!! You don't need to make a reservation at the restaurants, but they do have a waiting list on the day. Seafood Restaurant was open for lunch only. The food in the restaurants was ok.. they don't provide transfer to the ferry.. taxi from the ferry costs about 100 pesos in 2022.

I love green and nature and my husband loves the beach. This resort is the perfect balance so we both could have what we wanted. The paths from the room to the beach were beautiful with greenery all around. The beach itself was amazing. The food at the buffet was alright and when we did the reserved dinners at the restaurants the food was amazing. When we went to the seafood restaurant the chef prepared the ”Four Fish” dish and it was the best Mahi Mahi I have ever had. We will definitely be going back to this resort.

Not only is the facilities well maintained, but the staff are very friendly and friendly. Also, all inclusive meals and food and drinks are also varied and tasty, well maintained and you can have a leisurely break on the private beach of the resort which is not crowded. I stayed for 3 nights and 4 days, but I would like to highly recommend it to my acquaintances as well as I want to find it again if I have a chance.

Had a great time at Secrets Aura. I would definitely come back

In general, a very quiet Hotel, without animation, if you want total relaxation, it is the right one, the rooms are very good, I was on the 8th floor and had a beautiful view, the service in general was good, just a little slow compared to the Service on the beach and pool, and in the restaurants, very good breakfasts, with respect to the food of the lunches and dinners, regular quality in the finish of the dishes, and if the service is a bit slow, the facilities are very nice and the best thing is that the beach they have is spectacular and excellent for snorkeling and enjoying all the fish what is there, very beautiful, and on quieter nights, if you like more fun because leaving the hotel 10 minutes and you will be in the Center, but in general, quite well and good for the cost, since you don't ask for more 👍🏼 to keep fighting to be better.