Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 2, 2025
Guest User
The hotel location is tucked into the woods with pine trees. All the staff members are super helpful and nice. They are also knowledgeable about private shuttles (Mr. Les). The bed is so comfortable that I slept like a log. The restaurant serves excellent mouth-watering cheeseburgers. I highly recommend this hotel for anyone visiting Idyllwild.
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Price per night from:US$91
Posted on Jan 8, 2025
Laurie Volm
the hotel was lovely, room nicely appointed. Lobby offerings for coffee and snacks were very nice. Nikki in particular was friendly, informative, and helpful.
I wanted to book a massage at the spa, and was told by the spa, they are not part of the hotel and require 48 hrs notice, as therapists are on call. So 1/2 the reason I stayed there was for that, which is not advertised that way. at about 3:45 am I was awaken by someone trying to get in my room. Figuring it was a mistake, I yelled out wrong room. about 30 sec later, they tried again with more vigor. I called the front desk, and colin said he'd go check it out. he called me a few min later said he saw no one. while on the phone with him a stronger attempt was made by ”no-one”. I let out a scream, and told him he needed to help me. I said I was packing my stuff up and wanted an escort out of my room. he came up about 5-10 min later and I went to there lobby, about 5:00 am. Where I waited until about 8:30 am until it was light out and could go somewhere. Safety there is an issue. staff does not know how to handle such an event. Police should have been called after 2nd attempt. ”this has never happened before” is not the proper response. My trip was ruined, and a good hotel went bad in a hurry.
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Price per night from:US$117
Posted on Apr 25, 2026
Happylfg
The hotel is situated in an excellent location, making it convenient for exploring the surrounding area. The staff members are exceptionally friendly and welcoming, always ready to assist with any requests or questions. One of the highlights of the stay was the availability of quality bicycles, perfect for leisurely rides around the city or nearby attractions. This combination of a prime location, attentive service, and thoughtful amenities makes for a thoroughly enjoyable experience.
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Price per night from:US$218
Posted on May 9, 2022
Guest UserThe location is fantastic. There are plenty of good restaurants, bars, shops within walking distance and walking is easy since the city of Palm Springs is basically flat! I parked in the hotel lot and walked everywhere I wanted to go. The hotel does not have a restaurant or bar but I knew this when I booked so no problem. They do have a small cantina type room where you can buy snacks, some sandwiches, drinks, coffee, etc and ice machines everywhere. The service was very good, all employees where helpful and friendly. My room was very clean and good sized with a large bathroom. The room location was also good, on the ground floor near the pool with a view of a parklike courtyard. The pool was large and crowded (I arrived on Saturday afternoon) and everyone seemed to be having a good time. I took a dip the next morning right after maintenance finished cleaning the pool and was the only one there, it was great! I will definitely stay again at the Palm Mountain Resort.
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Price per night from:US$108
Posted on Dec 20, 2022
Guest User
Everything is good but when we had breakfast buffet i thought its only $16 per pax its in your apps but we got billed its $30 per person so 2 person is $60 too much for a breakfast as i dont really eat much...
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Price per night from:US$189
Posted on Jan 6, 2025
Guest User
Beautiful, charming and aesthetic renovations to the interiors of the property and pool grounds. However, when you drive up, the exterior could benefit from a fresh coat of paint on the classic, 70s aesthetic rock. If you didn’t know the property had been updated, you would be an off-put. Once inside, the lobby, restaurant and rooms have been redone to a mid-century vibe. The hotel still has a retro vibe and is Instagram-worthy.
Although aesthetics have been updated, the infrastructure remains. I was on the ground floor & could hear the footsteps of guests above walking back and forth in the early morning. Around 3am, I heard those guests or ones next door arriving back to their room. I would choose a higher floor if I returned.
TV uses Apple TV which was annoying having to log in. Finally logged in and it said the tv had to be updated to a newer version. Would be better if they didn’t use this interface and just had commonly used apps everyone could log into like Netflix, Amazon Prime, etc. I gave up & ended up scrolling my phone at 10pm.
Pool area has a lovely bar I didn’t get to experience, but lots of seating areas, a cornhole area and cabanas and open loungers. Pool ranges from 3-8 feet, nothing huge and was moderately heated for a 10:30am swim. No jacuzzi unfortunately.
Other: Hotel uses Le Labo products. There is an elevator on the property. Free parking onsite. Located at the end of Palm Canyon Dr. so short drive to downtown, but not as walkable is one downside. All in all, great property!
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Price per night from:US$84
Posted on Feb 17, 2024
Guest User
The facilities are a little bit old, but they are quite unique. The hotel lobby corridor is filled with photos of singers from before the 1970s. The hotel is in a good location and the price is affordable. There is a golf course in the backyard, which is more suitable for family travel.
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Price per night from:US$81
Posted on Jun 12, 2023
Mario
Initial room had bathroom door falling off the hinges.
After 2 requests and front desk visit repair man was sent out. Said he fixed it and door fell again. (Photo is after it was “fixed”). Put out kids in the shower to see a long hair pool to the drain!
After this they upgraded our room. Shampoo mount was on the floor in the shower. Did not inform guests that one set of pools would be closed down for two days of our visit due to upcoming event. Day 2 we were woken up at 8AM to the sound of drilling as workers put together a stage next to our room. At 11:45 at night we again spoke to the front desk because the loud sounds of drilling due to them STILL putting together a stage. Worker letting us know they were “almost done”. On day 3 the same drilling a shouting as the crew we still setting up the stage.
Visited the front desk twice more to speak to management about our issue and was told that a manager was not available, to come back in the morning. We did, and again told that “manager not available”.
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Price per night from:US$148
Posted on Dec 3, 2019
Guest User
Perfect environment, great value for money. Well-equipped facilities add memorable memories during a short trip. The colorful mix makes people feel happy, and I am very moved by the pet-friendliness. If you come to Palm Springs next time, you will definitely come here.
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Price per night from:US$87
Posted on Mar 14, 2023
Guest User
The motel was a very noisy place! The walls were very thin and our neighbors in every direction were always yelling and arguing. Even the people upstairs! That was at night. But it was every night!
During the day it quieted down. I got the impression that the place was a ”by the week”, where people lived.
Our impression of the town (Cathedral City/Palm Springs/ Rancho Mirage/etc.) was that it was very unfriendly. Everyone we encountered seemed to be stand offish and clicky.
Not a friendly place at all. We will not be coming back for sure!
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Price per night from:US$62