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9.2/10
Great
뭐뭐니1. Out of all the accommodations we stayed in during our 10-day trip to Spain, it was the most expensive but the worst
2. I paid in advance (including breakfast), but I went to check-in, but I said there was no payment, and I stood there for over 30 minutes. At this time, it was around 9:30 p.m.
3. Reservation details + card details + receipts, etc. are printed and shown. The staff tried to resolve it with the reservation company, but it didn't go well. He said he was sorry and said to go to bed, got the key and went to the room (moved by car)
4. I received two keys, but both of them opened the door. My husband got in the car and went to the front desk again to get them, but in the meantime, another one was missing.
5. I have to go to breakfast the next day, but no one contacted me to see if it was resolved or not. Since the hotel reservation company settled with the hotel, they said to go eat.
6. On the 1st day, after breakfast, they asked me to pay, and they said it was included, so they said yes.
7. On the 2nd day, I was leaving after breakfast, but the staff chased me out and asked me to pay.
8. I'm sorry when I check out, nothing to say
GGuest UserThe entire hotel room and environment are not amazing, most resort hotels in Southeast Asia are better than it, but amazingly this hotel has 18 halls. The seafood hall by the sea tastes very good, very recommended, of course the price is quite high (compared to other hotels in Spain), France Guirado 2, the price is 10 euros, basically you can understand that the price is basically doubled.
CCathy58It should be a better five-star hotel in Marbella, but the experience is average and will not stay again. The picture of the Ctrip suite does not match the actual situation. It is actually a sofa in an ordinary hotel room, and the room has a musty smell. Ctrip indicated that it will open in 2020. I thought it was a new hotel. The actual decoration is relatively old. I don't understand why it is a hotel opened in 2020. The front desk service does not meet the five-star standard. The procedures are completed in the morning and the room card is picked up in the afternoon. There is a person at the front desk, very slow, and waited for a long time.
The advantage of the hotel is that there are many restaurants, it feels good to eat at night, the location is by the sea, and the walk is very comfortable.
GGuest UserGreat resort. Wonderful hotel, beautiful rooms, very clean. Professional, friendly staff, good service. Excellent bars and restaurants. Great garden, too pool and beach area.
GGuest UserGreat location and room has kitchen and washing machine for clothes. Laundry drying rack on big balcony.
24/7 front desk
Gym
Pool
Spa
Location is the best! Only 1 block from beach and walking distance to everything.
A few negatives were that there was a strange fishy smell in our room and the toilet button to flush was difficult to flush. Would have liked more towels as well. Washcloth and extra bath towels. Iron didn’t work either. Better coffee options and some bottled water would have been nice too.
Otherwise, would definitely return to this location.
Hotel near Marbella City Center, Marbella 100% of visitors choose this area
Price per night from:SGD 147
8.5/10
Very Good
GGuest UserWe booked a suite for no more than most hotels charge for a room. This meant we had plenty of space - a lounge area and a small kitchen area (which we didn't really use as we wanted to try the local restaurants).
Cleanliness was faultless.
Hotel near Marbella City Center, Marbella 100% of visitors choose this area
Price per night from:SGD 86
8.3/10
Very Good
WWEIThe hotel is luxurious and comfortable, the room is large and beautiful, and the bedding is very comfortable. The room has a balcony and you can see the golf course opposite. The breakfast is rich in variety. The overall feeling is very similar to those five-star hotels in Sanya.
GGuest UserI booked 3 junior suits, we were traveling 5 adults and 4 children and in the reservation it was clearly stated that children from 3 to 7 years old entered the room for free. We arrived and they did not have my reservation and they put us in 3 normal rooms with an extra very uncomfortable bed. One of the very small rooms, with a strong smell of tobacco and facing the highway, we could not sleep well. I would like a refund of the overcharge. Thank you