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9.4/10
Amazing
BBatoolAbsolutely stunning rooms and true five star experience. The bed was amazing and the housekeeping would refill all amenities that we used which was very considerate. The breakfast buffet was exceptional and we loved how generous and diverse the options were. The beach club is a short buggy ride away and also had a great infinity pool there. My only suggestion is to create a real cocktail menu and not the paper print out that was given to us on both days, but everything else was wonderful! The staff are so kind and friendly especially the blonde young man who helped us with our bags and drove us by buggy to the beach club.
小小K宝宝Incredible stay in this new hotel.
I loved the design and the service provided from the hotel starting from check in to breakfast to rooftop bar and spa. Inside the room it’s clean and well maintained. I will come back and stay again.
뭐뭐니1. Out of all the accommodations we stayed in during our 10-day trip to Spain, it was the most expensive but the worst
2. I paid in advance (including breakfast), but I went to check-in, but I said there was no payment, and I stood there for over 30 minutes. At this time, it was around 9:30 p.m.
3. Reservation details + card details + receipts, etc. are printed and shown. The staff tried to resolve it with the reservation company, but it didn't go well. He said he was sorry and said to go to bed, got the key and went to the room (moved by car)
4. I received two keys, but both of them opened the door. My husband got in the car and went to the front desk again to get them, but in the meantime, another one was missing.
5. I have to go to breakfast the next day, but no one contacted me to see if it was resolved or not. Since the hotel reservation company settled with the hotel, they said to go eat.
6. On the 1st day, after breakfast, they asked me to pay, and they said it was included, so they said yes.
7. On the 2nd day, I was leaving after breakfast, but the staff chased me out and asked me to pay.
8. I'm sorry when I check out, nothing to say
Kkurisu_sanThe man that checked us in was inpatient and difficult to work with 15minutes to check not needed long time.
Expected better from 4 star hotel room average missing basics like charger by beds.
Breakfast good but complex to get basic breakfast ordered.
Fruits could be better coffee was bad from machine wanted better.
RRaoufI spent the weekend in villa marina, I thought the place was nice and cosy, very quite place with good connection to puerto buanos but there is no daily housekeeping and i think it’s overpriced
GGuest UserGreat resort. Wonderful hotel, beautiful rooms, very clean. Professional, friendly staff, good service. Excellent bars and restaurants. Great garden, too pool and beach area.
GGuest UserGreat location and room has kitchen and washing machine for clothes. Laundry drying rack on big balcony.
24/7 front desk
Gym
Pool
Spa
Location is the best! Only 1 block from beach and walking distance to everything.
A few negatives were that there was a strange fishy smell in our room and the toilet button to flush was difficult to flush. Would have liked more towels as well. Washcloth and extra bath towels. Iron didn’t work either. Better coffee options and some bottled water would have been nice too.
Otherwise, would definitely return to this location.
GGuest UserTruly wonderful hotel in the center of Marbella and the bed was really huge and very comfortable.. not to mention the swimming pool, I will definitely be back
WWEIThe hotel is luxurious and comfortable, the room is large and beautiful, and the bedding is very comfortable. The room has a balcony and you can see the golf course opposite. The breakfast is rich in variety. The overall feeling is very similar to those five-star hotels in Sanya.
GGuest UserOn the site I booked the queen bed - size as we were two and we were a family couple, for us it is very important. But as a result, even the hotel is 5 stars, but on the first and second day we were provided with 2 single beds with separate mattresses, with beds on wheels and moving to different sides. At request to improve or change the room to the right one for us , they just added a fine mattress that didn't solve the problems in general. And the convenience didn't bring and we couldn't sleep normally so it wasn't convenient.