We had a great time, the facilities and service are excellent.
We were disappointed with the food, both the breakfast, lunch and dinner. The only food that was tasty and appropriate for the hotel level was the food that was paid extra in the restaurant on the beach/pool.
There is no free drink, the water is sold at a price 13 times higher than in nearby supermarkets.
Even if you arrive very early all the beds in the pools are taken/kept, people keep them even while they go for a few hours to eat/sleep, but the hotel employees, unfortunately, do nothing about it.
Beautiful hotel, right in the city center. I had a suite, but unfortunately, the room’s hygiene was disappointing. The air conditioning blew out strange dust clouds — it turned out to be extremely dirty (see photo). In addition, the shower seals were full of mold, so I didn’t shower. The room faced a derelict building, which also came with a terrible sewage-like smell. Such a shame.
With half board, you get a credit to spend — which is actually a clever system — and the food itself was very good and delicious. But having to pay extra for a cappuccino at breakfast is just absurd. That should simply be included 🤷🏼♀️
This was our 2nd time in Palmera after it was renovated. Had a great few days there, most AMAZING professional and polite staff, we were given access to a superb room, with beautiful sea views and plenty of space. The combination of price, location, staff and hotel quality is simply unbeatable. We are making this or only hotel destination in Hersonissos irrespective of time of year
The room was spacious and the hotel was nice. Cleaning could have been a bit better. There were a few minor issues in the room - nothing big. So close to the beach and there are all kind of shops around.
Up to 4* I think this hotel is not pulling. A simple, small hotel. But the location of the hotel is just chic - at the center of all events :). The staff is very friendly and responsive, especially in the hotel's receptacle. From the hotel through the dining room there is a cool outlet to the sea. The view of the sea from the dining room is excellent (see photo). But why in this hotel take 10 euros as a pledge when issuing towels that you return when they return. Drinking bottled water only when inhabited, no longer update. Room was cleaned daily. Towels change in day after day.
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