Mixed feelings about this place. The hotel itself is OK. Not really five star but nice. The rooms are small. Our room on the second floor looked out over and old air conditioner. When we asked to be moved, the staff told us “we are stuck between two buildings. None of the rooms have a nice view”. It feels like the hotel is working at 20% staffing rate. Couldn’t get an evening drink in the bar/restaurant. No seating. We had two breakfasts. One was great (the eggs done an way). The second was pancakes. They were OK but the maple syrup on the menu was replaced with pancake syrup. Not what you expect from a $400+ per night hotel. The maid service was outstanding. They carefully refreshed and organized our room. Room service was only available 8am-8pm. Again not what you expect for the $. Overall, I would not probably not stay there again. Feels a little like you are paying for what it used to be and not what it is today.
Nice stay with great and accommodating people from the free shuttle and free breakfast to the front desk assistance and check-in.
Breakfast was really good.
The room was a tad small but there were 3 of us so that was a part of feeling cramped.
Would recommend and I would stay here again on another stay to Santa Fe.
The room had a cedar ceiling which I found unique.
Also don’t miss the luminaries on the top of the hotel.
The picture below is the cedar ceiling in the room.
The hotel restaurant is delicious and I have no desire to eat outside. I went in the cold season, but the room temperature is always just right and comfortable. The staff feels good. The rooms are cleaned daily and are clean.
The location of the hotel is great, it is very convenient to stroll around in Santa Fe downtown, there are many restaurants and cafes around. The rooms are large and clean, and the parking lot is charged.