Name: INNSiDE by Meliá São Paulo Higienópolis
Address: Sao Paulo, Brazil
Rating: 8.5

Spain

Madrid

Malta

St Julian's

Brazil

Sao Paulo

Argentina

Buenos Aires

Brasilia

Vietnam

Nha Trang

Their room key had problem when one go out after check-in, making it not working deliberately for security, that’s they said, even I went to eat something in their restaurant, after that room key was not working I couldn’t enter my room and ask validation again at front desk. I never experienced such manner over the world. I don’t like revisiting later

After reading some of the reviews, which sometimes feel a bit biased, I'm here to give an objective, no-nonsense, and unbiased take:

1.  **Airport Shuttle:** Once you exit the T4 arrivals gate, turn left. You'll see a sign for 'hotel bus,' and they pick up one by one from there. It usually arrives within half an hour. It picks up guests, then goes to other terminals before heading straight to the hotel.
2.  **Front Desk:** The guy at the front desk was very friendly and helpful with check-in and giving information.
3.  **Room:** The room wasn't small. Some reviews mentioned it being old, but honestly, for a developed country, it's quite normal and much better than many hotels in Germany. The cleanliness is also perfectly acceptable for Europe. My only suggestion is to add more than just one small complimentary bottle of water!
4.  **Breakfast:** Breakfast was good. Personally, I think adding a salad bar would make it even better, especially since Spain has such abundant produce.
5.  **Vending/Coffee Machines:** I saw vending machines and coffee machines in the hallway. I didn't notice if they were free or not, but in many airport hotels in other countries, coffee is usually complimentary.
6.  **Departure Shuttle:** The shuttle drops off starting at T1 and finishes at T4.

Excellent service from reception to the cleaning staff and airport transfer arrangements. We loved it, we'll definitely be back.

The hotel is located at the intersection of Gran Vía and Plaza de España in the center of Madrid. The transportation is convenient. The bus station and tourist bus distribution center are relatively concentrated near the subway station. , No extra bed, you can live with children, parking lot is paid to park on the roads on both sides of the hotel entrance.

The location is very good in the city center. It is very convenient. The room is also very large. The price/performance ratio is very high

The location is fantastic, practically in the heart of the city, surrounded by malls and shopping centers, which is incredibly convenient. The breakfast, while not extensive, is more than enough to fill you up, and there's a pool on the top floor.

The location is very convenient, the staff are friendly, and they offer coffee and hot cocoa. They come to ask us every day if we need cleaning, and they greet us when we come in and out. Highly recommended.

Neat, clean, well decorated and great service by the staff. It was my first time at the hotel and the staff were very helpful in leading me to the location by sending one of their team members who took my heavy trolley and helped me reach the hotel. I received a welcome personalised message on a letter styled card by the hotel manager to make me feel welcomed. The room was nice that had a balcony , I was pleased with the bathroom size, the presence of the bath gel and hand gel large sized bottles. Well furnished and WiFi working well. They also have a cafe and restaurant area for breakfast. I recommend this hotel also because the location is ideally located.

Booked on Thursday, half board included. The hotel is a bit old, but clean, with free drinking water. It changed my impression of Brazilian hotels being stingy. I will consider staying here next time.

We took a 30-hour flight and arrived at the hotel at 10 a.m. Unfortunately, the hotel was unable to provide an early check-in. We requested access to a shower room for a quick freshen-up, as we had a meeting at 11 a.m., but the front desk declined our request. We were a bit disappointed with this.

Others than this, the room is spacious, all good.

Sound insulation was average. The TV next door was very loud.

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