Name: The Editory Riverside Santa Apolónia Hotel
Address: Lisbon, Portugal
Rating: 9

Portugal

Porto

Lordelo do Ouro

Lisbon

Funchal

Lagos

This place is absolutely amazing. The quality of the service and the facilities. The room was spacious and well equipped. The hotel has a great gym, sauna and steam room. It is clean and modern. The breakfast buffet has a wide variety of options including fruits and vegetables.

Beautiful hotel in a great location right in the center. The hotel staff is friendly and the hotel is fully equipped. You can walk to all the sights in the city in a few minutes. The hotel is located on the large square in Porto where the city hall is also located. Absolutely recommended for a good price!

At breakfast time there was clearly a lack of staff, and any order that needed to be made became complicated and time-consuming. Apart from that, nothing to complain about.

The room is simple but the space is quite large, the location is a bit biased but it is a quiet area. There is a beautiful outdoor atrium, shared with the same brand hotel next door. When I checked in that day, I may just meet many people when I arrive at the same time. There is only one front desk brother service that tests everyone's patience. After all, even the Italians behind can't stand it (ha). Other words, there is a very warm little brother at breakfast who will greet you. The overall atmosphere is good. The people living here are quite special. Many retirees and many young people like backpackers.

I appreciate our staff prepare special decoration for our birthday trip. But the hotel is still a bit disappointing in terms of service and facility. No swimming pool or gym, the shower doesn't work well so water is splashed everywhere. And it's obviously understaffed even though it's not peak season anymore. We called the reception for service and only got responded in one hour. I'm quite disappointed considering it's a 5-star hotel

My mum and I booked this hotel for a 3 day trip in Lisbon through Trip.com. We came right out of the train station and into the lobby which was great and convenient as opposed to having to carry our bags through the city. We were pleasantly surprised by hotels overall luxury feel and the room had a great view over the river. The staff were polite and friendly and held our bags for us prior to check in and after check out. They even popped them up to our room for us too. Public transport was easy and accessible there is a lot in walking distance too.

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