Name: The Editory Riverside Santa Apolónia Hotel
Address: Lisbon, Portugal
Rating: 9

Portugal

Porto

Lordelo do Ouro

Lisbon

Lagos

Funchal

It was a pleasant stay in Porto Palácio ! Our bed could be more comfortable, otherwise we enjoy the beautiful sunset on the rooftop ! Also there are 2 swimming pools, one free and the other (that you can see on the hotel pictures) isn’t included. The hotel is next to Sixt (car rental).

￼This hotel in Porto, Portugal has a very good location and is very close to the train station. It is also very close to nearby attractions, such as the very famous Lai Luo Bookstore. The hotel rooms are also of very high quality and the hotel will give you free snacks food, but you have to wait for a long time. The hotel staff is very friendly. We will tell you in detail how to get to those attractions. The hotel itself has a restaurant that also serves Western food. The Christmas tree in the hotel lobby is also very beautiful.

At breakfast time there was clearly a lack of staff, and any order that needed to be made became complicated and time-consuming. Apart from that, nothing to complain about.

The room is simple but the space is quite large, the location is a bit biased but it is a quiet area. There is a beautiful outdoor atrium, shared with the same brand hotel next door. When I checked in that day, I may just meet many people when I arrive at the same time. There is only one front desk brother service that tests everyone's patience. After all, even the Italians behind can't stand it (ha). Other words, there is a very warm little brother at breakfast who will greet you. The overall atmosphere is good. The people living here are quite special. Many retirees and many young people like backpackers.

I appreciate our staff prepare special decoration for our birthday trip. But the hotel is still a bit disappointing in terms of service and facility. No swimming pool or gym, the shower doesn't work well so water is splashed everywhere. And it's obviously understaffed even though it's not peak season anymore. We called the reception for service and only got responded in one hour. I'm quite disappointed considering it's a 5-star hotel

My mum and I booked this hotel for a 3 day trip in Lisbon through Trip.com. We came right out of the train station and into the lobby which was great and convenient as opposed to having to carry our bags through the city. We were pleasantly surprised by hotels overall luxury feel and the room had a great view over the river. The staff were polite and friendly and held our bags for us prior to check in and after check out. They even popped them up to our room for us too. Public transport was easy and accessible there is a lot in walking distance too.

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