Name: Porto Palácio Hotel by The Editory
Address: Lordelo do Ouro, Portugal
Rating: 9

Portugal

Porto

Lagos

Lordelo do Ouro

Lisbon

Funchal

Hotel is nice. Clean and spacious room. Comfy beds
Absolutely worth the price. 
Location may not be near the touristic places but ain't a far drive with Uber.
A supermarket just beside the hotel is terrific. greeted us with a complimentary champagne at their top floor lounge with a scenic view of Porto.

This hotel is located right in front of a main city square which is very convenient to walk around the city. The room is beautifully decorated with new fixtures.
We had a pleasant stay and would recommend this hotel.

The room is simple but the space is quite large, the location is a bit biased but it is a quiet area. There is a beautiful outdoor atrium, shared with the same brand hotel next door. When I checked in that day, I may just meet many people when I arrive at the same time. There is only one front desk brother service that tests everyone's patience. After all, even the Italians behind can't stand it (ha). Other words, there is a very warm little brother at breakfast who will greet you. The overall atmosphere is good. The people living here are quite special. Many retirees and many young people like backpackers.

Странно, что данный отель имеет 4 звезды. 
Из плюсов - местоположение, чистота, убирались и меняли полотенца каждый день! 
А теперь минусы. 
При заселении у меня запросили в качестве залога номер карты! И не просто номер и срок действия, а ещё и три цифры на обороте чтобы я им сказала…. Вы серьезно? Это абсолютно конфиденциальная информация! Я могу ввести самостоятельно код при покупке чего либо, но кому то его передавать-нет! И никто не в праве требовать это с меня! С горем пополам я пыталась объяснить это молодому человеку на стойке регистрации, минут 10 меня убеждали, в итоге пошли мне на встречу) 
Вообще, почему никто здесь в комментариях об этом не пишет? Это же ненормально. 
Далее- в номере не хватало зубной щетки, зубной пасты, кондиционера для волос и халата (в описании номера все это входит в стандарт). Я сказала об этом на ресепшене. Через пол часа мне все принесли, кроме халата. Я решила, что он все таки не входит. И о чудо, в последний день прибывания мне его принесли. Как говорится- лучше поздно, чем никогда. Ну и неохлаждающий холодильник. Поменяли его на следующий день. Мне кажется, такого при имении 4 звезд быть не должно. 
Ну и еще момент. Я заметила, что при заселении всех угощали портвейном . Мне даже не предложили. Видимо из-за того, что я не сказала данные карты банковской.

I appreciate our staff prepare special decoration for our birthday trip. But the hotel is still a bit disappointing in terms of service and facility. No swimming pool or gym, the shower doesn't work well so water is splashed everywhere. And it's obviously understaffed even though it's not peak season anymore. We called the reception for service and only got responded in one hour. I'm quite disappointed considering it's a 5-star hotel

The hotel is clearly very new, and that is immediately reflected in the quality of the structure. The property is beautiful, modern, and equipped with many facilities, which creates a very strong first impression. It is also in an excellent location.

That said, the atmosphere often felt somewhat chaotic, and even simple requests seemed to be handled with unnecessary complication, as though each one required extensive discussion. We also found one member of the reception staff particularly rude, or at least that was our experience during our stay.

Another issue concerned the windows: when it is windy, they produce a noticeable whistling noise, which can be quite annoying. It is also worth noting that parking is not included and costs €15 per day, which would have been useful to know in advance.

Overall, the hotel has a great deal of potential because the property itself is impressive and the location is very good, but the service and some practical aspects still need improvement.

Friendly staff.
We stayed two nights and received a warm welcome, arriving at our room at 2:00 p.m., as required by the hotel rules, rather than 1:30 p.m. This wasn't a problem.
The restaurant prices are reasonable, but the portions aren't very large.
The room was very spacious, at least 20 m², with a separate living room and balcony with seating.
The air conditioning in the room was faulty despite the intervention of a technician; it may have been a bit short over two days, but everything was impeccable.
I recommend the hotel despite this inconvenience.

The facilities are really the best to waste !!!
The location was good

However, the service was limited because of the off-season, and the wind blowing through the doors all night was loud, so it was not a pleasant noise for children.
And I was surprised that the warm water was cut off during the shower ...
(Thanks to you, I finished it with cold water)

Other than that, it was a very satisfying stay. And if you want to review the results of your choice because it is a place you have been thinking about and choosing, for those who are thinking about choosing Lagos accommodation, including this place... I would recommend you to come here.

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