Name: Hotel Arsenaal Delft
Address: Delft, Netherlands
Rating: 9.3

Netherlands

Amsterdam

Rotterdam

Delft

West-Terschelling

Oost-Vlieland

Eindhoven

I stayed here for my birthday and had the most amazing time. The massage was absolutely mind-blowing and definitely one of the highlights of the stay. Breakfast was great with plenty of options, and the location was perfect – there’s a bus stop right outside the hotel that takes you straight into the city centre, making it so easy to get around. The rooms were spotless with a beautiful view, and the staff were very welcoming and accommodating throughout our stay. It made my birthday feel really special and I would definitely stay here again

The hotel is located on Spaarndammerdijk in Amsterdam's northwest, part of the West district (encompassing areas like Westpoort and Oud-West). This neighborhood is notably quiet and retains a strong community vibe, offering a pleasant contrast to the city center's bustling tourist areas. It's primarily residential, home to many locals, with traditional Dutch houses, green spaces, and the Spaarndam Canal lining its streets.

Facilities: 90
Cleanliness: 95
Surroundings: 95
Service: 100

The pool water here is super clean, and the staff are really friendly. They also offer bike rentals, which is super convenient. Most importantly, the rooms are clean—that’s the key thing. I totally recommend this place to everyone!

I stayed for 2 nights on January 17th and 18th, 2024.
The young white man at the front desk took a long time to check in and was unpleasant.
I was surprised that even though I had made a reservation, the guests had to enter my name, country of origin, phone number, etc. into an iPad. By the way, I have stayed at other hotels in Amsterdam and Brussels, but this is the only one where check-in was so difficult. While I was inputting my personal information, the front desk staff took a long time to settle the remaining amount of the accommodation fee, even though he had plenty of time, and in the end he asked me whether or not I would have breakfast. I also forgot to tell you about the breakfast venue.
So when I checked out, I avoided him and asked a black woman to help me, but she asked me to pay an additional fee that I didn't know about. End of asking for help. It seems that the front staff lacks training.
There is no toothpaste set, and the amenities are minimal, such as shampoo. The Nespresso in the room worked properly and I was able to drink coffee.
The room felt clean. The air conditioner in the room was made by Daikin, a Japanese manufacturer, and the room temperature was comfortable. The water pressure in the shower was weak, but the shower room was clean and there was hot water.
The location is 8 minutes walk from Amsterdam Central Station, making it very convenient for traveling and sightseeing.
Also, this is an advantage for men, but even though the hotel is not in the red-light district, there are more than 10 red-light windows near the back streets, so you can enjoy it.

The transportation is convenient, clean and hygienic. If you don't need cleaning service, you can get a 5 Euro coupon per day, which can be spent at the bar. It's good to have a drink

A special experience. It is the best hygiene level in recent hotel stays - bed is comfortable and towels are good. Service is very good too. The tour is a highlight of the stay!

The only problem is that our room is under the restaurant so it was noisy during meal time, especially if there were kids running. 

Will come back for another stay with different rooms.

We selected this hotel for its location close to the cruise port ( directly across the street). It’s an older hotel but great location and restaurant was great. Wish they had at least an iron or steamer along with a hair dryer. 
Overall we would recommend. Elevator is small and stairs access the floors. A little tricky getting your luggage up the hotel entrance to the lobby. If you travel light it’s ok.

Location was a bit far from centre but it was ok for us as we rented a car and there is free parking. Good size gym with a sauna which is good.
However, service is disappointing: we booked 2 rooms for 3 nights, requesting for rooms next to one another months ahead. However, we were assigned rooms on different floors which was very inconvenient for us as a family.
Also we bought some choco bars one evening but were told that we could not eat them in the lobby! I just cannot fathom why you cannot eat choco bars in your own hotel lobby!
Not happy with the service…

A beautiful hotel with good breakfast, the location was perfect. 
The rooms were clean and you didn't have any trouble with your neighbors.
I'd like to come back here again.

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