Name: Hotel Arsenaal Delft
Address: Delft, Netherlands
Rating: 9.2

Netherlands

Amsterdam

Rotterdam

Delft

West-Terschelling

Oost-Vlieland

Leeuwarden

Excellent service , special thanks extending to Dan at the counter who helped arranged a room meeting my needs. The location is good with bus stop only at the corner outside of the hotel. Room was nice w a comfortable bed. The view of the room was fantastic overseeing the ocean and the bridge. Breakfast was good too.

An Unforgettable Stay in Amsterdam: An Experience Worth Repeating!

We had the pleasure of staying at this magnificent hotel in Amsterdam for 4 days with our family, and we couldn't be more thrilled with our choice! It was an exceptional experience.
From the moment we arrived, we were impressed by the friendliness and professionalism of the staff, always ready to make our stay as comfortable as possible. The family rooms were a real revelation: spacious, impeccably clean, and thoughtfully designed. We particularly appreciated the comfortable beds and the ample space, which made our sleep truly rejuvenating after long days spent exploring the city by bike.
The breakfast was super generous. From sweet to savory delicacies, fresh fruit, yogurt, cereals, and drinks of all kinds, there was truly an abundance of choice. Starting the day with such a rich and delicious breakfast gave us the energy we needed to tackle our adventures in Amsterdam.
The hotel's location was also strategic, allowing us to easily reach the city's main attractions, as well as the airport and Keukenhof Park, the Zaanse Schans, and Volendam-Marken. The garage for the rental car at the airport and the possibility of renting bicycles directly at the hotel were great. Not to mention the magnificent garden with a pool, which we weren't able to use.

In short, this hotel helped make our Amsterdam vacation an unforgettable experience. We highly recommend it to anyone looking for a high-quality stay, especially families.

Eddy and family (Italy)

I stayed for 2 nights on January 17th and 18th, 2024.
The young white man at the front desk took a long time to check in and was unpleasant.
I was surprised that even though I had made a reservation, the guests had to enter my name, country of origin, phone number, etc. into an iPad. By the way, I have stayed at other hotels in Amsterdam and Brussels, but this is the only one where check-in was so difficult. While I was inputting my personal information, the front desk staff took a long time to settle the remaining amount of the accommodation fee, even though he had plenty of time, and in the end he asked me whether or not I would have breakfast. I also forgot to tell you about the breakfast venue.
So when I checked out, I avoided him and asked a black woman to help me, but she asked me to pay an additional fee that I didn't know about. End of asking for help. It seems that the front staff lacks training.
There is no toothpaste set, and the amenities are minimal, such as shampoo. The Nespresso in the room worked properly and I was able to drink coffee.
The room felt clean. The air conditioner in the room was made by Daikin, a Japanese manufacturer, and the room temperature was comfortable. The water pressure in the shower was weak, but the shower room was clean and there was hot water.
The location is 8 minutes walk from Amsterdam Central Station, making it very convenient for traveling and sightseeing.
Also, this is an advantage for men, but even though the hotel is not in the red-light district, there are more than 10 red-light windows near the back streets, so you can enjoy it.

It was a good hotel
Only the food was a bit less
But the shower did stink, very friendly staff

A special experience. It is the best hygiene level in recent hotel stays - bed is comfortable and towels are good. Service is very good too. The tour is a highlight of the stay!

The only problem is that our room is under the restaurant so it was noisy during meal time, especially if there were kids running. 

Will come back for another stay with different rooms.

We selected this hotel for its location close to the cruise port ( directly across the street). It’s an older hotel but great location and restaurant was great. Wish they had at least an iron or steamer along with a hair dryer. 
Overall we would recommend. Elevator is small and stairs access the floors. A little tricky getting your luggage up the hotel entrance to the lobby. If you travel light it’s ok.

Location was a bit far from centre but it was ok for us as we rented a car and there is free parking. Good size gym with a sauna which is good.
However, service is disappointing: we booked 2 rooms for 3 nights, requesting for rooms next to one another months ahead. However, we were assigned rooms on different floors which was very inconvenient for us as a family.
Also we bought some choco bars one evening but were told that we could not eat them in the lobby! I just cannot fathom why you cannot eat choco bars in your own hotel lobby!
Not happy with the service…

A beautiful hotel with good breakfast, the location was perfect. 
The rooms were clean and you didn't have any trouble with your neighbors.
I'd like to come back here again.

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