Name: Hyatt Place New York Chelsea
Address: New York, United States
Rating: 8.5

United Arab Emirates

Dubai

China

Shanghai

United States

New York

Chicago

Charlotte

Nashville

The room was clean, comfortable, and well maintained, and the staff was polite and helpful throughout my visit. The location was convenient, making it easy to travel around and access nearby attractions. I also appreciated the peaceful atmosphere and good overall service. The experience was smooth from check-in to check-out, and I would gladly recommend this hotel to others looking for a comfortable and reliable place to stay.

Hotel close to Al Rigga metro station, from the back door only 7minutes walk. A big supermarket next door, convenient if you need any supplies or food. Staff very friendly and polite. I requested a late checkout and was gladly accepted. Breakfast provided many varieties but meat options were limited. Only 2 stops from airport, great value for money. Room was classy, roomy and well maintained. Great value for money. One day we passed by the other Hyatt Place nearby, that area was dirtier.

Stayed in a one bedroom apartment. This hotel was opened in April 2018 but the upkeep of the rooms have been very poor. Stained and dusty carpets, etc. 

However the management staff was par excellence. They did their best to attend to all the issues raised. Ms Triveni went out her way to accommodate us.  Mr Nafras in the restaurant was also excellent. 

Overall a good stay. Thank you

Our flight to Dubai arrived in the early hours of the morning. After taking the metro to the hotel, it was around 6 AM. We asked the front desk if an early check-in was possible, but they said no rooms were available and asked us to come back around 11 AM. With nowhere else to go, we tried to catch some sleep in the lobby. To our surprise, around 7 AM, the front desk called us over and allowed us to check in early! This was the best moment of our Dubai trip. We were able to get into our room and rest for a good two hours, which ensured we had enough energy for our plans later that day.

The hotel is quite new, the rooms are spacious, and the cleanliness is excellent. My favorite part was the breakfast – there was a great variety. The chocolate-flavored cereal with milk was absolutely delicious!

The hotel is excellent!
Well mantained and the staff very friendly! Thanks to 'Nabine', the guy who kept our room sparkling!
Breakfast options were a bit limited, but overall great.  I will visit again.

I would like to extend my heartfelt thanks to the hotel manager, Victoria, and her team at the reception for treating me like family and a friend. I am also grateful to the housekeeping staff for always keeping my room spotless and comfortable. A special thanks to the valet staff and the breakfast restaurant manager, along with all the kind employees there, for their exceptional service.

I apologize for the late review, but I wanted to take a moment to express my gratitude for their kindness and warmth. Every time I stayed there, I felt so thankful for their attention to detail and hospitality.

May God's blessings always be with them. Wishing you all a very Happy New Year!

Accommodation, regardless of the destination, is never just a place to lay your head. It's a sanctuary within your journey, filled with life and a sense of calm.  In a city hotel in a commercial district, you open the door to floor-to-ceiling windows overlooking neon lights. After work or a long day of sightseeing, a hot bath washes away the day's fatigue, letting you sink into the soft duvet.  In a guesthouse facing the street in an ancient town, opening the wooden window reveals the vibrant life of cobblestone streets. In the morning, you can smell jasmine drifting from the teahouse next door, and in the evening, you can sit in the courtyard, fanning yourself, watching clouds slowly drift past the horse-head walls. Even a campsite on the outskirts of the city, with just a tent and a moisture-proof mat, beneath a star-studded sky, with the gentle rustle of wind through the grass, can become a place where one can let down their guard. When we seek a bed in a strange place, what we're truly looking for is a temporary escape from the everyday, a small space to process our emotions, ensuring that every journey has a place to dock.

Great location, just a 10-minute walk to the outlet mall.

The facilities are a bit dated. No smart features like whole-house sensors, smart toilets, or coffee machines – these could definitely use an upgrade. The air conditioning and heating weren't very effective. The gym is quite small, but there are coaches on rotation at the pool.

Service: Check-in was a bit slow; at one point there was no room, then no breakfast. Getting a late check-out felt like pulling teeth, requiring repeated communication. Eventually, we were upgraded to a higher floor. Check-out was quick.

Hygene: It was decent, but don't look too closely.

Environment: We parked on the wrong floor and had to drive around the building. There's construction nearby, so a lot of dust. The soundproofing is good; the corridors and lobby were relatively quiet. Big shout-out to the garage attendant for the effective guidance and directions.

Breakfast: It was standard, nothing special, but the value for money was acceptable. It would be even better if they could separate the dining areas for suites and regular rooms.

The Hyatt Place Shanghai Tianshan Plaza is amazing! The location is superb, right next to Metro Lines 2 and 15, and directly connected to Tianshan Plaza, making travel and shopping super convenient. The room was spacious, clean, and well soundproofed, with comfortable bedding. The Dyson hairdryer was a great bonus. The front desk staff were professional and efficient, offering attentive service. The breakfast had a great selection of both Chinese and Western options, with a fantastic made-to-order noodle bar and local Shanghainese dim sum. The heated swimming pool and 24-hour gym are incredibly practical. Overall, it's excellent value for money and highly recommended!

Service needs improvement. The sink in my room drained very slowly. After maintenance fixed it, they left a mess on the floor that housekeeping was slow to clean up. It took multiple calls for them to finally show up. I only wanted them to quickly clean the specific stain from the repair, but it seemed like they misunderstood and thought I wanted the whole room cleaned. I then clarified that they only needed to clean the repair-related stain, and they could clean the room and change the bedding later when we went out (I was staying multiple nights). I specifically turned on the 'please make up room' light when I left around 1 PM, but when I returned after 4 PM, it still hadn't been cleaned. I had to contact the front desk again to request service.

This hotel exceeded our expectations in terms of value for money. The front desk staff were incredibly friendly and accommodating, even upgrading our room for free. Breakfast was at the Hyatt across the street, which was also excellent with a wide variety of options, and we even got to use their kids' club. Best of all, it's super close to Dishui Lake Metro Station and the Planetarium – both within walking distance.

Lucky to have stayed here in a full moon.
The staff are friendly and helpful, my booking was for a bathtub room, they assigned me a room with shower only, but they’re quick enough to help swap rooms.
The room is big and clean. 
The location is epic, center of Flushing. 
The breakfast is simple, but covers the basics.

This hotel exceeds my expectations 💯 it was renovated, the staffs were very nice specially the bartenders who works in the restaurant on New Year’s Eve. The korean guy who helped me in the luggage was really nice as well. This hotel is just a less than 10 mins walk. They served good varieties of breakfast

We stayed here as a family of six. The location of the hotel, the cleanliness of the rooms, and the friendliness of the staff were all so good that we would like to stay here again. Although it is far from the city center, it was easy to get to the city center because there are three subway lines. Also, since it is close to the airport, it was easy to get to the airport on our last day. We can't complain that we had to pay $3 per bag to leave our luggage. Breakfast is just normal Western food.

Very good experience, the scenery outside the window is great, I can't get enough of it. I stayed for five nights, and the breakfast is very rich in the United States. There is also service. Although it is on the street, it is not noisy at all. And it is very convenient for traveling and eating. Recommended

hotel room is small (17 sqm), but practical. Included breakfast is a nice feature even though it is chaotic at times. Staff is super friendly and helpful, definitely a feature to mention. Room service a bit funky ... one day our soap (not even half used) was gone without replacement, one day only one shower towel, ... and one day a bottle of cleaning detergent was left in the room. The elevator logic would need some overhaul ... with 40+ floors and 4 elevators, it took sometimes up to 15min to catch an elevator (going down), and once inside and full it still stopped at every floor (some more clever logic - not the hotel's fault, but the elevator manufacturer's) announcing that it is full and people standing outside should wait for the next available one. 
Overall, even with the critical points mentioned, the expectations were met.

Hyatt Place

Columbus

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