Name: KOKO HOTEL Hakata Shinkansenguchi
Address: Fukuoka, Japan
Rating: 8.7

Japan

Tokyo

Osaka

Fukuoka

Kyoto

Sapporo

Sendai

Location: Super convenient, just 100 meters from Nishi-Kasai Station on the Tozai Line.
Cleanliness: The lobby was very clean, but the guest rooms and facilities felt a bit dated.
Amenities: They have a washing machine, dryer, water purifier, and vending machines, which is great.
Service: Breakfast is an additional 1650 yen. 
The hotel is perfectly situated between Haneda and Narita airports. There are plenty of fast-food restaurants, convenience stores, and supermarkets nearby.
I'll definitely stay here again!
However, I stayed for three consecutive days, and my trash can was never emptied once – I had to take out the trash myself. They just left fresh towels on the doorknob. The front desk offered a wide variety of toiletries, including bath salts with a lovely scent. It was nice to come back after a long day of walking and enjoy a relaxing bath.

The room was relatively spacious for a Tokyo hotel, and the location was convenient, being close to Ginza. The environment, hygiene, and hotel service were all good. However, there was no bottled water in the room, so I had to go downstairs to the convenience store to buy some. Overall, it was a very good stay.

The hotel's location is very close to the subway station, and there's a convenience store just diagonally across the street. The ginkgo trees in the nearby park offer a beautiful view, and if your room is on a higher floor, you can even catch a glimpse of the night skyline. They provide two complimentary bottles of mineral water daily. On the downside, the room is quite small, and it can get stuffy if the air conditioning isn't on because there are no windows that open. Also, the cleanliness was just okay; I noticed dust on the table upon check-in and obvious stain marks on the wall near the trash can in the corner, though the bathroom and bedding were very clean. The hotel breakfast offered very few options, so I wouldn't recommend booking a room with breakfast included, as it's not worth the extra cost. I stayed for three nights and overall, the experience was decent. You can request daily room cleaning and towel changes, and it's generally quiet at night with little noise, except for some sounds from noisy neighbors next door…

The KoKo Hotel Tsukiji was the worst hotel I've stayed at in Tokyo. I was careless and didn't book a hotel in Ginza in advance, and it was the Christmas and New Year's holiday season, so all the hotels I wanted were already fully booked. I ended up having to book at KoKo. Its location is great, very close to Tsukiji Market, so you can go there for breakfast every morning. However, the hygiene and service were really terrible.

I always thought Japanese service was excellent, but KoKo made me realize that even Tokyo has bad hotels. First, the hygiene was awful; they only cleaned once every three days. We stayed for three days, and if you don't request a towel change, they won't even clean your room. The hairdryer was disgusting, though fortunately, after a call, they brought us a replacement. Also, they don't provide bottled water. I've stayed in so many hotels, both domestically and internationally, and this is the first time I've encountered one that doesn't even offer bottled water. I saw guests going to the supermarket every day to buy large and small bottles of water to drink. We also went to the nearby supermarket daily for our three-day stay. We paid five-star hotel prices, but the service wasn't even as good as a budget hotel – I was truly shocked. KoKo has 76 chain stores, so maybe cost-cutting is their winning strategy.

In short, I will never choose them again. Tourists, beware and choose carefully.

It’s a nice hotel for an individual traveler. Room is primarily designed for sleeping only, so keep that in mind. There is enough space around the bed to open regular checked-in luggage. There is quite a few amenities in the lobby, and a currency exchange machine(exchange rate is quite bad). AC works good for both cooling and heating. There is also a locker room where you can keep your suitcase before check-in and after checkout.

I had a great stay at this hotel! The rooms were very clean, and the staff was incredibly friendly. One of the highlights was the variety of amenities. They provided toiletries, and breakfast was included, which was a nice touch. I especially enjoyed the fresh pancakes and matcha!

The breakfast area is a bit small though and the selection is limited to a pancake machine, a drink machine, and baskets of packaged bread. The bread can run out quickly, but if you go early, there’s plenty to choose from.

The rooms were very clean, but I will say they were a bit smaller than expected. We had one suitcase with us, and if I had brought one as well, it might’ve been a tight squeeze. So, just keep that in mind if you're traveling with a lot of luggage.

The location was super convenient and right next to Tokyo Dome and the subway, which made it easy to get around. Overall, it was a solid stay, and I’d definitely recommend it for a short trip, especially if you're looking to stay in Tokyo.

I love this hotel; it's friendly and helpful. The laundry facilities are proper; I wish they had more tumble dryers. The lounge is comfortable, offering free Wi-Fi and a complimentary drink bar. Cozy and comfortable. Love to come back again.

Pros: The location is pretty good, right next to the Asakusa Temple subway station. You can indeed see the Skytree, and it's very close to Senso-ji Temple. There's a convenience store right across the street. The staff's English is quite good, so communication wasn't an issue. All the toiletries were provided, the fridge was very cold, and there were laundry facilities. 

Cons: The bathroom is very small, and the room itself is also tiny, but that seems to be a common issue. The beds are completely pushed together, which was hilarious when staying with a friend; we were so worried about accidentally kicking each other in our sleep. One day, I accidentally lifted the sheet and found bloodstains on the mattress. Breakfast was pretty basic, just juice and bread. The window size is just what you'd expect. However, overall, for this price in Tokyo, it's still a pretty good deal.

The hygiene was good. The lobby on the first floor offered some disposable amenities like toothbrushes and cotton swabs. The air conditioning was a bit old. The hotel's location was decent; it wasn't too far to walk to the station, about 10-15 minutes. There's a Lawson convenience store nearby. The room wasn't very big, so if you have a lot of luggage, it might be a bit challenging to open it all at once. If you're looking to stay in the Ginza or Shimbashi area, this is a viable option and offers good value for money.

Japanese hotel rooms are often compact, but this hotel is spotless and comfortable. The surrounding area is incredibly convenient, with plenty of dining and entertainment options within easy reach. A major highlight is the Narita Airport bus stop, just a 5-minute walk away – truly excellent! This was my second stay, and I'll definitely be choosing this hotel again on my next visit.

I initially booked for three days, and was so pleased with the hotel that I extended my stay for another seven. We ended up staying a total of seven days here. Besides the excellent location and convenient transportation, the room size was decent and didn't feel cramped. Plus, in addition to a shower, there was also a bathtub.

If your Japanese isn't great but you're looking for excellent, value-for-money hotel service, then this is the place for you. The front desk staff are incredibly helpful; once they realize you're a foreign guest, they'll communicate with you in fluent English to ensure quick and convenient service. I didn't opt for breakfast here (there are plenty of cafes and eateries right next door, as it's Shinsaibashi after all, plus the hotel itself offers afternoon tea), so I can't comment on that. The lobby is beautifully decorated in a classic, European style. Good news – it's right next to a subway station. However, depending on the specific exit you need or if you're carrying luggage, you might still have a bit of a walk to certain lines or the street level. 

Let's talk about the room itself. First off, there's air conditioning, which is a big plus as it ensures consistent temperature control, preventing any hot or cold spots. Secondly, there's no smart card system for electricity, so remember to turn off your appliances when you leave the room. What really deserves praise are the beds. While the facilities might feel a little dated, the mattresses are incredibly comfortable, easily making up for any minor shortcomings in the details of the room. All in all, if you're tired from exploring Shinsaibashi, this hotel is a great option. And don't forget to check out the underground shopping arcade at the subway station – it's also worth a stroll!

I have experience in providing excellent guest service and ensuring a comfortable stay. My skills include managing reservations and attending to the needs of visitors with a friendly and efficient approach. I am adept at problem-solving and ensuring all guest requests are met promptly and professionally. Furthermore, I possess a strong understanding of hotel operations and strive to contribute to a positive guest experience. My dedication is to uphold the highest standards of hospitality.

My second time staying in Hotel Wing Osaka. Room fits for 2 people. You can find Lawson right next to the hotel. Lots of eateries nearby. 2 Supermarkets are nearby. The two front staffs on duty on 14 Dec were helpful and attentive to my request.

Coming from the airport, we took the Nankai Line to ”Tengachaya,” then transferred to the K-Line subway to Ebisuchō Station, which is very close. The hotel is right there when you exit. Actually, there's no need to book breakfast at the hotel; it's a set meal. There's a FamilyMart right across the street, and downstairs, there's a local udon noodle shop (Men no Sho Tsurumaru Udon (Nipponbashi store)) with a few tables and reasonable prices, so breakfast isn't necessary. We actually couldn't get used to their breakfast, FamilyMart is better. It's about a 20-minute walk to Shinsaibashi and Namba. To get to Kyoto, you can take the Keihan Electric Railway from Yodoyabashi.

The hotel's location is excellent, the room is spacious, though breakfast isn't included. The service is superb, and transportation is very convenient. There are major luxury brand stores right next door, and a duty-free shop is nearby. Definitely worth recommending.

The room was very clean and spacious, with enough room to open two suitcases flat. The hotel provides two complimentary bottles of mineral water on the first day; after that, two more are only provided when the room is cleaned again, which happens every three days. Overall, the hotel is quite good. The location is excellent, very close to Hakata Station, perhaps just a hundred meters away. There are many large shopping malls in the vicinity. Yodobashi Camera is right across from the hotel, and Hakata Hankyu and OIOI department stores are conveniently located by the station, making shopping incredibly easy. Several drugstores are also nearby.

Location is about 8-10 minutes from hotel Wing to Hakata station, it is not exactly on the main street but need to walk inside small lanes. 

Hotel is pretty small and room is furnished with red and black colour quite scary.

The slippers provided were reusable cloth ones, and as someone who's particular about hygiene, I really regretted not bringing my own. The cleanliness was good, but not outstanding, especially since they only clean every three days. Since I was only staying for three days, I just left the trash bin outside my door daily for them to empty. Breakfast was basic; honestly, when staying in Hakata, you can easily skip the hotel breakfast. The location, however, was fantastic. It's within walking distance to popular bakeries, and Musashi is very close downstairs. Plus, you can usually eat in Tenjin without much of a wait.

KOKO HOTELS

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