Arrived around 7 PM , got confused with the lake hume resort unaware the discovery holiday park was close by
Perhaps a prominent large sign is needed as you approach Lake Hume ..
Lighting around Reception & boom gates at night could be vastly improved as well as in the discovery park itself otherwise it would have been hard to find our intended Cabin (11)
Cabin sliding door at cabin 11 was really hard to unlock & close ( esp when arriving at night )
accomodation itself was very good , clean & comfortable , heating was very good
metal dining tables were hard & cold to sit on
Lovely lake & hilly mountain views are a attraction & good appeal to the discovery park
The first impression of the property was great s as it looked good from the outside. However, that impression was dampened with the behavior of the reception staff. No smile, no greeting, no friendly chatter. Nothing making us feel welcome after a long drive. I even had a 3 month old in my arm. She is usually pampered wherever we go. But the reception staff did not even bother, let alone smile.
The evening receptionist was also not very friendly. I asked for 2 dental kits and was told there is only 1 and end of conversation. I get they may have gone out of stock. But I feel there is a way to present stuff.
Apart from that the stay was good, the rooms and facilities were generally clean, except that I noticed a tiny cockroach in the bar area of the restaurant.
Ok for one night stay.
The hotel can provide a buffet breakfast. The hotel can provide a buffet breakfast. The hotel can provide a buffet breakfast. The hotel can provide a buffet breakfast. The hotel can provide a buffet breakfast. The hotel can provide a buffet breakfast. The hotel can provide a buffet breakfast.