Brisbane Hotels with Breakfast

Rooms are spacious and clean, and the location is excellent. However, the amenities are lacking. Disposable slippers and combs are not provided unless asked, and the kettle is the worst kettle designed I've ever experienced. But the weakest point of the hotel is the lack of parking, where it is first come first serve. This created a lot of stress about having to come back early to secure a parking spot and caused us to avoid using our rental car during the day.

There was no staff at the front desk when we arrived at 5pm. After 5 minutes, a female staff member named Kayla came out and helped a man because the man hadn't bought a travel adapter and couldn't connect to WiFi because of his phone problem. My family hadn't been kept standing and waited for 10 minutes because of no staff and later just one staff helping other's personal problems. Then Kayla started serving my family to check in. But it's another magical 25-minute process. She got my info and card tapped for deposit within 5 minutes. I thought very soon my room key cards will be given to me. But I then have to stand and keep looking at the back of the desktop computer she is using for 15 minutes. She pressed many buttons on the keyboard. But all my family members feel she is not good at IT. Later, two male and another smart female staff are out and help other customers to complete the check-ins. Those entered later than me can get the room key cards earlier because other staff are far more efficient than Kayla. While the two male staff are helping the man's phone connection to WiFi, Kayla put me aside and joined the two male staff to look at the phone. I was shocked how Kayla can keep me standing for 40 minutes and go away without giving me the room key cards. I told Kayla I'm in a hurry then it seems that's the moment she started working for my room key. Finally, I got the key 5 minutes later. I spent only two nights in Brisbane and this 45-minute check-in had already took a large part of my holiday. Maybe this is Kayla's way to keep people spending time in Brisbane and in her hotel.

The hotel facilities are excellent, and the pool and gym are well-maintained. The breakfast selection is rich, and the ingredients are fresh. Both check-in and check-out processes were efficient and smooth. The overall environment is quiet and comfortable, making it perfect for both business trips and leisure travel.

The Story Bridge is visible from the window, and the view is absolutely beautiful. Although a part of the Story Bridge view is obstructed, it's still worth choosing. The breakfast selection is rich and the taste is excellent.

This hotel was pretty good, considering the general standard of cleanliness I experienced in Australian hotels during my four-city business trip. It's centrally located and the price was decent. The front desk staff were very helpful and patient, which was a big plus! Everything else was great too!

The highlight of our stay was definitely the front desk staff. They were so welcoming and friendly, and they even allowed us to check in early, which we really appreciated. The luggage storage service was also very helpful and convenient. The location is excellent, making it incredibly easy to get around the city. However, the room itself could use some improvement. The cleaning wasn't up to standard as there was quite a lot of dust in the room. Also, the water pressure in the bathroom sink was very weak. Overall, it is a convenient place to stay with fantastic service, but they really need to improve their room maintenance and cleanliness.

This accommodation was in a spectacularly convenient location for a GIG that I was attending this week. The Team on-site were incredibly helpful. I had a small issue when I got there with the fridge not working and it had tripped the breaker; the maintenance guy came and sorted it out and then replaced the mini fridge thing for me as well. All within 30 minutes. Amazing. He also offered tips to assist with making the most out of the aircon and the double-glazing which was also super helpful so I could get a good nights sleep afterward. The place was nice & clean and tidy with an exceptionally large sized bed. It was surprisingly quiet being right beside an active pub as well. Unless I was in the hallway, I couldn't hear a thing. I could hear my neighbours though...! Beautiful artwork through the building, and the hallways didn't smell awful either. They had cool little work nooks in the stairwells you could use if you wish and I think I saw some business suites on the 1st floor you could use for meetings. Not so amazing parts: There was clearly mould in some areas in bathroom areas.. they oddly have glass doors on the toilets?? that's strange. No ventilation in the bathroom to prevent the mould too. The air-conditioning was genuinely effective but it was clearly not well maintained as there was dust & mould forming around the vent and the roof section where the duct was, had starting bowing. Booking process via Trip.com - not great. The information provided by the website indicated they'd hold the amount of the booking but we had to pay the amount AT the hotel plus a deposit fee for incidentals...(on top of the amount they already took). That was actually not the case... I didn't have to give them anything at all except ID and verify my general details. When I got there, the nice man at reception told me I was all good to go and no extra fees or holds were required. All in all, a good stay. The place could use some extra love and attention to detail but for the price I paid? I'm not bothered.

The room was spacious and quite clean. The location is very convenient, directly opposite The Star, and you can even see the South Bank Ferris Wheel from the window. However, the hotel is undergoing renovations, so there was noise in the morning. Also, toiletries and slippers were not provided.

Lady at the reception was very curteous and very hospitable. I would Have much appreciated that if it was my first time staying at the hotel , room was excellent

I booked on the day we arrived as I needed accommodation close to Northshore Eat Street. Saw reviews about access issues so I called before booking and was advised access info is sent at 2pm. We had no problems with online booking and receiving access code. Room was good value for money with balcony, plenty of free parking and wifi. Would definitely book again if I need accommodation close to airport.