Featured facilities: Parking, Guest Laundry, Restaurant
Great
6 reviews
9.2/10
1 night
From HK$1,140
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9.1/10
Great
GGuest UserThis is an excellent hotel with a fantastic stay experience! I would like to express my sincere gratitude to the staff Saly for her amazing service. She was extremely patient in answering all my questions during the check-in process and kindly arranged a room upgrade for me, which made my stay even more comfortable. The upgraded room is clean, spacious and has a great view. The hotel's facilities are well-maintained and the location is convenient. Thanks to Saly's thoughtful service, this trip was perfect. Highly recommend this hotel and will definitely choose it again!
GGuest UserOriginally booked a twin double room for me, my wife and our granddaughter as I was working in Brisbane and we wanted a change of scenery for my wife and granddaughter. Unfortunately my granddaughter became ill so my wife and granddaughter stayed at home. When I checked in I advised the hotel that only I would be staying for the two nights. Thinking Id help out the hotel room availability I said Id be happy to downsize, the receptionist asked if Id be ok in an Accessible Room which I accepted. I awoke at 2am thinking it was daytime as the room was lit up. Looked at the time and saw it was 2am then realised there was a large gap (30-40mm)under the door and the corridor lights were illuminating the room. After a bad night’s sleep I complained to reception who sent up a maintenance person who advised the door had to be like this to clear the sloping floor to the bathroom for wheelchair access. Poor design not an excuse. I asked if I could have my original room and was told I’d be charged for an upgrade. Told them I’d done them the favour originally so reception said theyd chat to management and get back to me. I was working late shifts and heard nothing back so had to try to sleep in the room again, packing pillows against the door base but light still made it in. There was also stains on the carpet, curtains also let street light in and when doors were closed in other rooms they clanged shut reminding me of a visit to Alcatraz! Little sleep for the second night. I feel sorry for anyone sleeping in that room in the future
Hotel near Brisbane Central Business District, Spring Hill 64.9% of visitors choose this area
Price per night from:HK$1,165
8.9/10
Very Good
Eeee999The location is pretty good; it's within walking distance to the Central Station, although the uphill walk might be a bit tiring with heavy luggage. The front desk service was excellent, and the Hong Kong gentleman who helped us made communication very smooth. We stayed in an accessible twin room, which was quite spacious, but the showerhead in the bathroom was old and had tape wrapped around a damaged connection. Since we had an early flight the next morning and couldn't make breakfast, the front desk kindly provided us with packed milk and cereal. Overall, it offers good value for money!
Hotel near Brisbane Central Business District, Spring Hill 64.9% of visitors choose this area
Price per night from:HK$830
8.7/10
Very Good
GGuest User⭐️⭐️⭐️ Overall stay at Brisbane Marriott
We recently stayed at the Brisbane Marriott for my daughters 21st and were genuinely impressed by how lovely the hotel is and how amazing the staff were. The warm, welcoming service started from the moment we arrived at valet parking and continued throughout our stay. Every staff member we encountered was friendly, accommodating, and did their best to assist us.
The rooms themselves were nice and comfortable, although we did notice some wear and tear, particularly with the bathroom and bedroom cabinetry which was scratched and broken. The beds also felt quite small for two adults and made sleeping a little squishy.
Our biggest concern, however, was the air-conditioning. When we first walked into the room it was set at 18 degrees, which we thought would be perfect—especially with four girls getting ready, expecting a cool room so our makeup wouldn’t melt. Unfortunately, it was the complete opposite. The room felt like a hot box from the start. The staff were fantastic and came to check and reset the system twice, but by the time we returned at 1am, it was still extremely hot. It was uncomfortable enough that one of our group decided to go home because she couldn’t sleep in the heat. At that hour, there was also no one at the front desk to seek further assistance from.
We did mention this at checkout, as we genuinely expected that a well-known, reputable hotel like the Marriott would not have such an issue with air-conditioning. It was disappointing, as everything else—from the service to the overall atmosphere—was lovely.
Massive shout out to the male staff member who collected our bags both at arrival and departure (sorry wasn’t able to recall you name) you are a great asset to the hotel!!
With improvement to the room cooling, this would have been a fantastic stay. The staff truly are the highlight of the hotel.
GGuest UserMy Worst Experience at a W Hotel to Date
I have stayed at various W properties, but my recent one-night stay at W Brisbane was easily my most disappointing experience with the brand. For a hotel that prides itself on design and luxury, the functional execution of the room was severely lacking.
There were several significant issues that made for a very uncomfortable night:
Poor Room Design: The air conditioning is positioned in a way that it blew directly onto my face all night. It was impossible to deflect, and I had to sleep on the other end of the bed. Then I had another issue below.
Disruptive Noise: The in-room refrigerator was close the the bed and making distracting noises throughout the night that made it difficult to sleep.
Between the mechanical noise and the poorly placed AC, I barely got any rest.
Maintenance & Cleanliness: after I woke up in the morning, I was shocked to find a visible hole in the bed sheets. This is not the level of quality control one expects from a five-star establishment. And the bath tub has visible torn and wears. Also the motel level toothbrush.
Service: there was no staff at the door helped me and my 70 yo mom with our luggages. I hvae to acknowledge that we arrived quite late but I did expect quality service from a lux hotel. And also no free upgrade offered like my stays with other W.
Honestly, I am just glad my stay was only for one night. I expected much better from the W brand and won't be rushing back to this particular location.
Hotel near Brisbane Central Business District, Brisbane 64.9% of visitors choose this area
Price per night from:HK$1,888
8.4/10
Very Good
KKonnorLady at the reception was very curteous and very hospitable. I would Have much appreciated that if it was my first time staying at the hotel , room was excellent
NNeil Bradley MccloskeyI slipped over in the bathroom on the wet and slippery tiles and advised the front counter on my departure. Supplied was 2 towels 2 face washers and a hand towel no bath mat. Travellers be wary of wet and slippery tiles. Subsequently I was 30 seconds late for breakfast and they were not obliging at all and left hungry.
Happy with previous stays but have changed my mind now and not recommend this hotel.
Hotel near Brisbane Central Business District, Brisbane 64.9% of visitors choose this area
Price per night from:HK$771
7.6/10
Good
GGuest UserAn absolutely excellent place stay, would recommend, even just based on the staff and the breakfast.
I observed that great care was taken of people checking in to stay who would be going to the hospitals local to the area.
Check-in was so easy, and the reception staff was very kind. Things I loved:
* the included healthy breakfast,
* free on-site parking
*Ferrari in the reception area (no idea why it's there, and I'm no car enthusiast, but it is a classy touch)
* very friendly and kind staff
* neat and good layout of room
* comfortable bed
* good air conditioning
* friendly people throughout the building
* walking distance to Chermside shopping centre
* excellent price
Thing I didn't like as much:
* not really sound-proofed, you sometimes hear sounds from other rooms and hallways
* the balcony area did have a bit of a smell in the early evening, dissuading me from eating outside until later on - this might have just been the day I stayed. It was nice enough later to leave the door open and have a bit of a breeze while sleeping.
Highly recommended.
Hotel near Brisbane Airport, Chermside 35.1% of visitors choose this area
Price per night from:HK$788
7.0/10
GGuest UserAlthough I received my booking confirmation from a third party, somehow I missed important check-in information from the hotel which is keyless and has no onsite reception. Through the kindness of strangers, we were able to get into the foyer where there was a number to contact. It’s advertised as a 24hr reception but it’s important guests know it’s a remote reception. Once I got onto the receptionist, he was able to send me the important message with the check-in information. As we were heading out for dinner we were able to assist another couple who were experiencing the same problem.
Overall, it was a good stopover. We had a good night’s rest in a comfy bed, however, there were no bedside lamps for reading and the one wall lamp near the bed didn’t work. The shower was hot and the location is excellent for access to a variety of great restaurants.