Brisbane Hotels with Pools

Well-maintained room and facilities, and not too far a walk from city centre. However, there aren’t much around for foods and drinks as I stayed during a public holiday.

The hotel facilities are excellent, and the pool and gym are well-maintained. The breakfast selection is rich, and the ingredients are fresh. Both check-in and check-out processes were efficient and smooth. The overall environment is quiet and comfortable, making it perfect for both business trips and leisure travel.

The lobby smells lovely, and the hotel is very clean. However, the facilities are a bit dated. It's very close to Story Bridge, making its location a real asset. It's suitable for a 2-night stay, but not ideal for an extended visit. Also, the soundproofing in each room is quite poor; I could hear the foreigners next door having a meeting at 6:30 AM (they're certainly hardworking and ambitious, I'll give them that...).

First of all, I'd like to thank Trip.com for their proactive follow-up and feedback. This hotel really isn't suitable; the actual room condition is poor and too old, not matching the photos online. We waited almost twenty minutes to check in because the front desk staff kept chatting with a guest. That guest was also strange, as their card had insufficient funds and the hotel doesn't accept cash, so they just kept talking... After we checked in, we found that the living room and two of our rooms were right next to a building under construction, really close by. Then, on the other side, they were digging a foundation. We requested a room change. The new room was at least not next to a construction site, but the foundation digging started before 7 AM every morning. Let's talk about parking next. You won't figure it out without spending some time on it. No matter how much the front desk explains, you won't get it right the first time. The cost is also expensive at $45 a day. You first drive into the adjacent Apollo parking lot, go down to levels 5-8, and find their hotel's marked parking spots. Many of them are occupied, and you can't just park anywhere, or you'll get towed. Once you find a spot, you take one elevator, go down to P8, then get out and take another guest elevator to your floor. Every time you want to get your car, it involves two elevators and a maze-like search for your vehicle. Anyway, it's not easy. Finally, when we booked the room, we mentioned we had a child and needed a quiet room. They received the information, but still gave us such a noisy room, which I don't quite understand. After we checked in... we found there was no internet. The hotel staff said the service provider was doing maintenance and didn't know when it would be fixed. Luckily, it was working the next day.

Pros: • The View & Room: I booked a river view room, and it was true to the photos, so stunning. The room was spacious and even included a washer and dryer. • Location: Very convenient. It’s just a short walk from South Brisbane station. Cons: • Cleanliness: I still found some dust on the shelves and had to wipe them down before using them. • Amenities: They provided a 2-in-1 bottle for both body wash and hand wash. It was quite inconvenient having to carry the bottle to the sink back and forth just to wash my hands. Most serviced apartments provide separate bottles for the bathroom and the sink. • Check-out Rules: The check-out instructions are quite strict. You have to take out all the trash, turn off all appliances, and load all used kitchenware into the dishwasher and press start before you leave.

My Worst Experience at a W Hotel to Date I have stayed at various W properties, but my recent one-night stay at W Brisbane was easily my most disappointing experience with the brand. For a hotel that prides itself on design and luxury, the functional execution of the room was severely lacking. There were several significant issues that made for a very uncomfortable night: Poor Room Design: The air conditioning is positioned in a way that it blew directly onto my face all night. It was impossible to deflect, and I had to sleep on the other end of the bed. Then I had another issue below. Disruptive Noise: The in-room refrigerator was close the the bed and making distracting noises throughout the night that made it difficult to sleep. Between the mechanical noise and the poorly placed AC, I barely got any rest. Maintenance & Cleanliness: after I woke up in the morning, I was shocked to find a visible hole in the bed sheets. This is not the level of quality control one expects from a five-star establishment. And the bath tub has visible torn and wears. Also the motel level toothbrush. Service: there was no staff at the door helped me and my 70 yo mom with our luggages. I hvae to acknowledge that we arrived quite late but I did expect quality service from a lux hotel. And also no free upgrade offered like my stays with other W. Honestly, I am just glad my stay was only for one night. I expected much better from the W brand and won't be rushing back to this particular location.

The highlight of our stay was definitely the front desk staff. They were so welcoming and friendly, and they even allowed us to check in early, which we really appreciated. The luggage storage service was also very helpful and convenient. The location is excellent, making it incredibly easy to get around the city. However, the room itself could use some improvement. The cleaning wasn't up to standard as there was quite a lot of dust in the room. Also, the water pressure in the bathroom sink was very weak. Overall, it is a convenient place to stay with fantastic service, but they really need to improve their room maintenance and cleanliness.

Lady at the reception was very curteous and very hospitable. I would Have much appreciated that if it was my first time staying at the hotel , room was excellent

High cost performance, downstairs is the supermarket, close to the train station, the front desk is very warm, the original about 8 o'clock in the morning to go to the airport, and later started early, I want to leave early, told the front desk to get it right away, a few minutes will arrive.

I booked on the day we arrived as I needed accommodation close to Northshore Eat Street. Saw reviews about access issues so I called before booking and was advised access info is sent at 2pm. We had no problems with online booking and receiving access code. Room was good value for money with balcony, plenty of free parking and wifi. Would definitely book again if I need accommodation close to airport.