Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.4/10
Amazing
GGuest UserGreat hotel, friendly owner. The hotel isn't staffed 24/7 though. We arrived quite late, but luckily the owner was waiting for us, so if you do book this hotel make sure you contact the owner beforehand to confirm your arrival time, incase you arrive too late and there's no staff waiting for you.
GGuest UserExcellent staff and amenities.
Very well equipped room with many small attentions (cooler, tea, coffee, hairdryer, muffins, mini bar (in addition), coating kit, demaquillating cotton, soap, shampoo, after shampoo, bottle of water...)
Very comfortable bedroom!
Elevator
Delicious breakfast with a very varied choice of sugar and salt made home.
The hotel is located in the centre of the city, and the hotel is located in the centre of the city.
We want to go back there !
Parking is a good place to stay in the city.
GGuest UserFamily friendly, close to the shopping, market and eateries. All attractions within walking distance. With car park space. Clean and full service apartments amenities. Friendly staff and services.
GGuest UserThe location is superb, just opposite the beach, a few steps to the beach, we booked a balcony room, opened the window to the sea, the room is also very large, comfortable!
OOxanaMosExcellent location. Trip and hotel do not warn you that you need a bank card as a deposit . Cash deposit refused to take, well that there was a acquaintance next door who provided his card. Otherwise it is unclear how to settle without a card. )
In the evening, noisy on the street, cafes and restaurants work late. And from the morning, the roof of the Lafayette Gallery was also very noisy.
In general, I am satisfied with the accommodation, thank you.
GGuest UserAtrocious dinner service; I asked twice for water, but it was never brought. I had to ask a third time. We ate all of our starters without any of our ordered drinks (wine or water) delivered.
Awful breakfast service on the first morning. In a busy environment, the logical layout of where plates and cutlery are kept (also a large distance apart) is completely nonsensical and the staff were very slow to replenish breakfast supplies during peak breakfast time.
At 9.05 am, a cleaner knocked on the door! Ludicrously early. We shouted to ask them to leave.
At 2.52 pm, a male staff member unlocked the door and promptly walked into the room without invitation while my partner was in bed, unclothed. This was grossly unacceptable. On that basis, you absolutely must not stay at this hotel. There is a serious safety issue here.
This hotel is the ”Fawlty Towers” of Biarritz, except nobody is laughing.
DDIThe room is very, very small, the window faces another wall, and there is air conditioning outside. Breakfast is not selected, but breakfast is actually included. The location is very good, just beside the *** and the beach, the bus can reach it directly. It rained on the day I went, so I probably won’t go live again
GGuest UserThe staffs are very helpful and friendly as well as the amenities such as spa and massage treatment. They also provided delicious Basque Foods for choices. The location is absolutely nearby the Beach that taking about few mins walking apart. I would highly recommend to people who are planning in Biarritz