GGuest UserVery nice location, the rooftop with a bar, restaurant and pool overlooking the ocean, Nic place for sundowner, has dinner the the restaurant food was amazing, the seafood was very fresh and tasty. Breakfast was limited, for 23€ it was expensive. Restaurant 2 mins walk, Rocher de la Vierge and aquarium de biaritiz about 10mins walk, small cala and beach along the way. Staff are very friendly both at the reception and in the restaurants.
GGuest UserFamily friendly, close to the shopping, market and eateries. All attractions within walking distance. With car park space. Clean and full service apartments amenities. Friendly staff and services.
GGuest UserAtrocious dinner service; I asked twice for water, but it was never brought. I had to ask a third time. We ate all of our starters without any of our ordered drinks (wine or water) delivered.
Awful breakfast service on the first morning. In a busy environment, the logical layout of where plates and cutlery are kept (also a large distance apart) is completely nonsensical and the staff were very slow to replenish breakfast supplies during peak breakfast time.
At 9.05 am, a cleaner knocked on the door! Ludicrously early. We shouted to ask them to leave.
At 2.52 pm, a male staff member unlocked the door and promptly walked into the room without invitation while my partner was in bed, unclothed. This was grossly unacceptable. On that basis, you absolutely must not stay at this hotel. There is a serious safety issue here.
This hotel is the ”Fawlty Towers” of Biarritz, except nobody is laughing.
DDIThe room is very, very small, the window faces another wall, and there is air conditioning outside. Breakfast is not selected, but breakfast is actually included. The location is very good, just beside the *** and the beach, the bus can reach it directly. It rained on the day I went, so I probably won’t go live again
GGuest UserL’hôtel est super bien placé et très reposant .
La vue est superbe.
L’hôtel mériterait une petite rénovation , mais tout le reste est super .
Nous avons passé un magnifique séjour et le personnel est très à l’écoute et gentil.
GGuest UserL'appartement mériterait quelques travaux de rénovation. L'accès par les couloirs ne sont pas propres et la propreté de l'appartement en lui même est un peu limitée.
We tested the indoor pool, which would deserve a person present to clean the soil regularly...