Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
127 reviews
8.7/10
1 night
From TWD 1,879
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9.1/10
Great
GGuest UserThe check in service wasn't smooth. The front desk and night manager asked so many questions, that they can find out via the booking system. We waited for over half an hour to check in. They spent the time on checking if you leave notes for two single beds or one double. And the tone was like we owned them a millions pounds. Hotel was above average but the check in experiece was the worst I've ever had in any hotel over the world.
GGuest UserNice hotel and pool club rooms have king size beds and good showers. I go to Derby often to visit and often need a place, although there isn’t many luxury hotels in the area, this one has nice jacuzzis and bigger beds and made for a good small stop.
WWeTravels LimitedWe were welcomed with a treat being our wedding anniversary. The facilities in the hotel are good and there is on site parking for just £5 a day. The breakfast menu is great and offers anything you would like to have at breakfast. A gym is available and a bar too. The staff are friendly and prompt. I Highly recommend.
GGuest UserNice, clean room . Good facilities, friendly staff. Only issue was the walls seemed a bit thin as we could hear people talking in the room next door
GGuest UserIn general, my stay was fine. All the staff were very helpful and pleasant, and I appreciated their friendly attitude.
However, there were a few issues that affected my experience. There were a number of young men staying on my floor who returned around 2am and made a significant amount of noise for quite some time. Unfortunately, no staff member came to address the disturbance, which made it difficult to sleep.
When I eventually began to fall back asleep, I was disturbed again by two pigeons making loud noises outside my window. In the morning, I noticed there were dead pigeons caught in the netting above my window. This was quite unpleasant to see and does not seem healthy or hygienic.
Additionally, at £125 per night, I would not expect to see worn carpets. The condition of the flooring did not reflect the price being charged.
Overall, while the staff were excellent, these issues did detract from an otherwise fine stay.
GGuest UserGood location- easy to find and close to the train station. We drove so used the car park in front of the hotel where there is a discount for staying at the hotel just let reception know you are parked there - is a set fee for 24hrs.
Rooms were clean and quite basic but sufficient for what we needed - downside no fridge to chill your drinks. There is a kettle to make hot drinks and room has tv which is good.
Ordered the breakfast which was lovely - options to have cereal, fruit,yoghurt,toast,pastries and a full English with coffee/tea and juice.
Restaurant overlooks the river which was nice as we could see the ducks and swans
Hotel has a bar which was nice to have a few drinks in the evening when we arrived
Hotel staff were really friendly and helpful - would definitely go back if we needed to stay in Nottingham again
Price was good value for money!
GGuest UserThe last night of leaving the UK to do a test stay here! Typical British family hotel, general hygiene, this room type bed is small, bedding is also general, temporary make do for one night is ok 😂😂😂 But I think unless special circumstances, Chinese people will not live here, live in the city center is not aromatherapy 😂😂😂
GGuest UserVery friendly staff, very accommodating and welcoming upon arrival. The room was very clean and the bed was comfortable. The facilities was amazing especially the pool. Very happy and thank you
BBenjamin ArthurA lovely place. We we're a bit iffy on sraying due to the rating of the hotel but after reading the reviews most were about the rooms being dated. Since we were only planning to be there for a night, who cares?
There was an issue with the booking from Trip.com's side which the duty manager Declan was able to resolve in a timely mannor while also making the wait very pleasant with some nice chat.
The staff were lovely, including the two young ladys on the bar/food service as well as Declan. Unfortunately didnt get the girls names.
The building is stunning and surrounded by lovely woods, perfect for a walk.
Rooms are a bit dated, sure, but why are you looking to spend all your time in your room? More than enough to have a comfy sleep in.
Also as a side note on that, id imagine It's a listed building and so hard an expensive to update.
Overall a lovely night and a pleasant morning having breakfast then a walk. Absolutely would recommend.
GGuest UserThe locations was good only 20 min from town center, but all around student accommodations which when it comes to night time was very hard to sleep because of the laud noises. Also what put us of are were the random hair on the bed and the spider crawling everywhere. Other than that good price for a short stay, staff were very helpful and polite.