Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
184 reviews
9.0/10
1 night
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9.5/10
Amazing
HHuifeideyuerbushanggouThe hotel offers a shuttle service, which makes getting around very convenient. Right outside the hotel, there's a tram stop that takes you to the pier, where you can catch a boat to Sakurajima for sightseeing. The hotel's breakfast is quite substantial, with plenty of fruit, and the golden kiwi was especially sweet. All the staff were attentive and thoughtful. The hotel also has a free gym, and right next door is a hot spring ♨️ where you can enjoy a full soak or a foot bath; the spa services, however, are paid. Overall, everything was excellent. I'll definitely stay here again on my next visit. I hope for friendship between China and Japan and world peace 🤝🏻
GGuest UserWonderful stay. Super delicious and wide spread of food for breakfast. The hotel has several restaurants and cafes that you do not need to venture out to eat. The souvenir shop is located beside Osen, do not miss it. Do step out of the area outside breakfast restaurant to see the full view of sakurajima, with sunrise view, though you may want to walk to the nearby lookout at the park. But I think the view from hotel is good. The bakery sells delicious bread, soft and fresh. Shuttle bus is available at both lobby, one near main entrance and one near the Italian restaurant at level one. There is a post box at the level one entrance too, you can send postcards there!
SstephenzbThe hotel lobby is directly accessible from the second floor of JR Chuo Station. The location is excellent, making it convenient for both travel and shopping. Before check-in and after check-out, you can self-store your luggage; just ask the front desk for a card to scan yourself, which is very user-friendly. The front desk staff are available 24 hours and are always warm and friendly. The hotel has two restaurants, one Japanese and one Western. The Western restaurant partners with Pronto on the first floor and offers set meals. The Japanese restaurant is a buffet. Neither restaurant has a huge variety of food, but there's enough to fill you up. The Western option is better for guests in a hurry as it offers takeaway. The only drawback is the lack of a hot spring, making this the only hotel on our Kyushu trip where we couldn't enjoy a bath. However, the front desk provides free bath salts, so you can still have a relaxing soak in your room's bathtub. The bath salts also have a pleasant fragrance, which somewhat made up for it.
LLeanne415Had a great stay at Daiwa. The location is so great. It’s across the street from the airport bus stop. Across the street is all The Kagoshima Island View hop on and hop off bus stop, and buses/trams to Sakurajima, Kagoshima Chuo train station. It’s right next to the Tenmonkan shopping arcade and tons of food and bar options. You can also walk to so many tourist attractions. You can’t go wrong with this hotel based on location alone. The rooms are bigger than average and clean. The washrooms especially were an impressive size with great appliances from Reha. There are so many amenities to choose from at the front desk lotions to hair milk to Epsom salt, different coffee pods and tea bags. There is a self serve laundry on the 8th floor that costs 600 yen. The hotel is quiet for the fact that it’s located in the center of all the action. My room had a beautiful view of Sakurajima and the city. Will definitely stay here next time I come to Kagoshima!
Aa350ryomaThis hotel's location is super convenient, right in the heart of the Tenmonkan area, with the tram stop directly in front. It's walking distance to the bustling downtown and plenty of restaurants, so exploring and dining out was a breeze. The hotel and rooms felt new and clean, making for a very comfortable stay. The artificial carbonated hot spring in the public bath was fantastic for soothing away travel fatigue. I especially enjoyed the breakfast on the top floor, with amazing views of Sakurajima while savoring dishes made with local ingredients. The staff were also very attentive and polite. Overall, I'd say this is a highly satisfying hotel.
GGuest UserWe ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view.
But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.
GGuest UserThis is an extremely comfortable hotel! It's also incredibly conveniently located, with everything you could possibly need nearby. I especially enjoyed being able to prepare my own bath salts, which made for a wonderfully relaxing experience. I truly hope to have the opportunity to stay at this fantastic hotel again!
YYaneI stayed 5 nights in Kagoshima for a leisurely trip. The hotel has 12 floors with 4 rooms per floor and 2 elevators. There was only one staff member at the front desk, but they were very friendly. Check-in and check-out were done via a self-service machine. Rooms don't have keys; instead, you get a 4-digit passcode.
**Pros:** The rooms are spacious, perfect for families, and some even have bunk beds. Each room comes with a kitchen and a washer-dryer combo, which was super convenient as I cooked dinner three times. The hotel is located between Kagoshima-Chuo Station and the Tenmonkan shopping district. Both are about 900 meters away, and since Kagoshima city center isn't that big, you can easily walk around the commercial areas.
**Cons:** As many have mentioned, the breakfast isn't great. There are only five simple options. In Japan, if you don't eat breakfast at the hotel, it can be quite challenging and time-consuming to find something outside.
AAnonymous UserI was impressed by the friendly staff, all of whom had the biggest smiles. Kagoshima Chuo Station is about a 20-minute walk away, straight along the main street in front of the hotel. The breakfast buffet featured a wide variety of local Kagoshima ingredients and traditional dishes, as well as a wide selection of sweets, making it a delightful experience from the start of the day.
GGuest UserThe hotel is located near restaurants and drug stores in Tenmonkan, and there is a convenience store below the hotel, which was great. Breakfast includes toast, coffee, and yogurt, and we were able to get to the Kagoshima Aquarium Io World by car right next to the hotel.