Located in Kagoshima, ART HOTEL Kagoshima is in the business district, within a 10-minute drive of Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima. This hotel is 3 mi (4.9 km) from Aeon Kagoshima Shopping Center and 3.2 mi (5.2 km) from Kagoshima City Aquarium.
Pamper yourself with onsite massages or enjoy recreation amenities such as a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a ballroom. Satisfy your appetite with Fusion cuisine at Kagoshima Bold Kitchen, one of the hotel's 3 restaurants. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 208 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as a turndown service and blackout drapes/curtains.
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[Announcement of Day Pool & Night Pool Opening]
Thank you for your continued patronage of Art Hotel Kagoshima. The hotel is pleased to announce the opening of their Day Pool & Night Pool on the following dates.
Schedule: July 19, 2025 (Saturday) - September 28, 2025 (Sunday)
*Please note that the event may be canceled due to weather conditions.
Fees:
For more details, please contact the hotel.
Operating Hours:
Day Pool: 9:00 AM - 6:30 PM (Last admission at 5:30 PM)
Night Pool: 7:00 PM - 10:00 PM (Last admission at 8:00 PM)
*For more details, please contact the hotel.
"This hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped.
Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later.
At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation.
Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns.
Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn."