Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 27, 2026
Guest UserLocation of hotel is great! It’s very near the station and there are many shops and eateries around. They serve apple juice at the lobby. I hesitated to book because it was more expensive than other the average cost of other Dormy Inns / Onyado(s) I had stayed at. It was also more expensive than multiple other hotels within the vicinity.
When we stayed there, it appeared like off peak season with not many patrons but breakfast was packed with people. Staff ushering patrons to tables was most courteous and although she could not speak English, she tried her best to understand our request (for 5 pple to sit together) and did her best to make the arrangements for us. Quality of food here is much better than Onyado Nono Matsumoto. Beef was cooked well. This season, their welcome dessert is a slice of Banana cake which was yummy.
Room/amenities are abit dated and if I remember correctly…. The TV in the room doesn’t have Netflix nor YouTube but I could be wrong. If the prices can remain reasonable, I’ll stay there when I revisit Nagano.
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Price per night from:NZD 149
Posted on Jun 20, 2026
Guest User
Extremely convenient location! It's super close to Nagano Station, the Nagano Electric Railway (city subway), city buses, and the bus stop for Togakushi Shrine. The room was clean, and while the breakfast selection wasn't huge, it was sufficient and included burgers. Self-service coffee, tea, and toiletries were all well-stocked. Definitely worth a stay!
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Price per night from:NZD 119
Posted on May 25, 2026
Guest UserGreat location, just a few minutes from Nagano Station East Exit, with fantastic views. The service was impeccable, and the facilities were excellent. Breakfast is served on the top floor and offers a wide variety of choices. The room was also quite spacious. All in all, highly recommended.
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Price per night from:NZD 95
Posted on Jan 8, 2026|Semi Double Room
M&S SGPBed is rather small for 2. Room space hard to move about but we managed since it is for a night stay. Like the cleanliness and amenities provided. Location to the main Nagano station helps! Live up to its hotel's name as staff were very welcoming and they smiled 😀
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Price per night from:NZD 81
Posted on Mar 28, 2026|Twin Room Non Smoking
Guest UserFirst of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
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Price per night from:NZD 151
Posted on Aug 21, 2026|Double Room, Non-Smoking (Double Room Non-Smoking Bed Width 140cm 15.1㎡)
Guest UserThe hotel is a bit old and the room had a slight odor, but the cleanliness was good. It's right across from Nagano Station, which is super convenient for dining and buying souvenirs. There are also plenty of paid parking lots nearby.
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Price per night from:NZD 74
Posted on Nov 25, 2025
M594814****
A Japanese-style hotel with extreme temperatures. Although the luggage has to be carried up and down the steep and bright wooden stairs, the old antiques in the house make life afraid of breaking up, all guests share the bathroom bathroom and hot spring ♨️. But it is so warm, the space is reasonably used upstairs and downstairs, and the 20 or so rooms are scattered. Comfortable hot spring baths, soft cloth tatami mats and the quiet environment in the store make people relax. The hotel operator is an elderly couple over 80 years old, busy upstairs and downstairs every day, ushered in, the 81-year-old gentleman not only has a hard body but also a super memory, every time the guest goes out, he picks out the guest's shoes and puts them in front of the guest, never making mistakes. Grandma is also radiant and kind, and she will not forget every word the guests have said to her, carefully and meticulously. The two elders stood outside the door in slippers and bowed and waved goodbye to us until the bus traveled. Maybe it is because of the fact that this century-old store has been passed down. I hope everyone can feel their precious warmth and cherish it when they stay.
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Price per night from:NZD 104
Posted on Feb 20, 2026
LaiZai
Excellent location, right next to the JR station, with a convenience store downstairs and plenty of izakayas nearby.
Although the hotel is old, the staff service was absolutely fantastic!
On the 10th floor, there are complimentary massage chairs, local sake, soft drinks, and noodle soup served with local specialty seven-spice powder. Even though the items are complimentary, the staff were incredibly friendly, and I could really feel the hotel's attention to detail. A truly wonderful experience! I'd definitely stay here again if I ever come to Nagano!
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Price per night from:NZD 116
Posted on Feb 4, 2025|Japanese-Style Room 26 To 30 Sqm
Lam.,The shared toilet and bathroom were not far from the Togakushi Shinkoge Onsen Yukan, so we took a shower directly at the hot spring.
The room was just okay, but the kids had a lot of fun playing in the thick snow outside.
If the boss has time in the evening, he can prepare a dinner even if it is past dinner time, but he can only choose one dish, curry rice or roast beef rice, and the charge is 1,100 yen per person.
It takes about 5 minutes to walk to Zhongsha. You can take a taxi to the ski resort or to downtown Nagano from Zhongsha. It is very convenient, but the bus interval is long.
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Price per night from:NZD 56
Posted on Apr 21, 2026
蔡美琴
There were signs of water seepage and adhesive failure on the wall and ceiling. The chair in the room was a small stool, which was uncomfortable to sit on. However, the reception staff were very kind and provided attentive and considerate service.
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Price per night from:NZD 62