Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
255 reviews
9.0/10
1 night
From US$103
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Featured facilities: Parking, Laundry Service (On-Site)
Very Good
92 reviews
8.8/10
1 night
From US$47
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8.7/10
Very Good
IIsusanThe location is very good, opposite Matsumoto Station! Behind Tokyu Rei Hotel, opposite Tokyu Department Store! In short, the location is great!
1/ The room is a standard Japanese room layout, small but complete.
2/ Service The front desk staff communicated very clearly and had a good attitude.
3/ The hotel provides all the equipment, including the full range of refa supplies. Just take a card and ask the front desk to get it.
4/ I didn't get up to eat breakfast, but there was a donut as a welcome gift after I arrived. Coffee and tea bags were provided in the lobby on demand.
5/ All toiletries, supplies, mouthwash, and even nose stickers were provided, so there is nothing they don't provide except what you can't think of, and there are also children's bathing tools!
6/ The room does not provide drinking water, but each person is given coins for two bottles of water per day, which can be exchanged from the vending machine.
7/ The room is very quiet
GGuest UserHotel is about a 5-10 min walk from Nagano Station. Very convenient. Check in was through a machine with help from the friendly staff. Check out was really quick.
The rooms are bigger than we expected and everything we need was there. Bed was comfortable and we slept through well. Plus plus.
Overall, it was a good value, good location and comfortable stay for us.
Will not hesitate to return.
MM252585****The hostel is very clean, and they offer free drinks downstairs after 10 PM. It's super close to Nagano Station, and I love the little alleyway leading to the station – it's like a small shopping street, but really nice!
Mm3uMy son was get sick on our stay and they really helped me patiently even it was at the midnight, the next day they make sure that my son okay, I really thankful for all the staffs in there, would come to stay again in the future, ありがとうございました。
GGuest UserAlthough the hotel is old, it has a good location and is convenient.
There is a beverage bar, massage chairs and 24-hour coffee on the top floor.
But if the escalator breaks down, the luggage will have to be carried!
AAnonymous UserThe room was very nice - sufficiently large and with all necessary amenities (even a small fridge). The room was clean and in good condition. The staff was very kind and stored my luggage for free, as I arrived early in the morning. The hotel is conveniently located, yet in a rather quiet place. It's a walking distance from both Nagano station and Zenkoji temple (approximately 20-25 minutes), however, do note that the nearest bus stop is about 900 meters away, so if you got a lot of luggage and do not intend to get a taxi, that may be a bit far. They also have coin operated washing machines and dryers, in case you need them. Overall, a great option for most travelers, especially in terms of value for money.
EEarthAngelThe room was upgraded, and although I was alone, there were two beds, so it felt like a lot.
It was classy and had a great atmosphere.
The amenities in the bathroom are cute and make you feel tight.
As someone who doesn't watch TV, finding the Wi-Fi password was a bit of a pain. If you call the front desk, it will appear on the TV screen.
The TV is stored in a place like a chest of drawers, and I don't think people who don't watch the TV will turn it on even if they find it.
It is difficult to catch a taxi in the morning, so we recommend leaving with plenty of time to spare.
IIvanReceptionist was very friendly, recommending places to eat and things to do. Room was clean. The washing machine is free to use. Bed was very soft and comfortable. Location is about 15-20 mins walk from nagano station. And about 10 mins walk to zenkoji temple, you can wake up early and walk to see the early morning prayer that occurs at sunrise.
Lots of food options as it is beside gondo shopping street
GGuest UserThe room is ok, the service is ok, and the health is ok.
There are two small problems. First, breakfast is too simple, not even eggs, milk, pickles, etc. Second, many switches in the room are broken and maintenance should be strengthened.
Aastro.sergiuThis is a truly authentic experience! Cosy, with traditional furniture and bed, whilst still offering very comfortable options it's the best of both worlds. Plus, the view is among the best in town and the breakfast is authentic and charming. It was a beautiful experience to say here and the fact the hosts did not speak English actually added to the experience. I'd be sure to visit again next time I'm in Nagano.