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9.5/10
Amazing
FFrances5124The room was incredibly spacious. Although it's a bit of a walk from the station, the soundproofing is excellent, so you won't hear any train noise at night. There's a convenient store nearby, and the hotel even offers a thoughtful Happy Hour with complimentary drinks and snacks. The breakfast was delicious, and I'd definitely stay here again if I have the chance.
WWilliamgray81This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.
GGuest UserI stayed here for a live concert and was extremely satisfied with this hotel! The room was a bit small, but it's super close to the station. Plus, it was so convenient to be able to store my luggage in a locker both before and after check-in, without having to go through the front desk. For breakfast, the main dish was a burger from the burger joint next door, which came with a drink, and there were also many other side dishes available – I was totally full. All the staff were very kind too. I'd definitely like to stay here again.
CcicadaleeThere are only about 10 suites within the Onsen resort.
The hotel’s location is about 10mins drive from Nagano’s JR station. The resort is opened to public and hotel guests share the facility. There are a variety of Onsen pools both indoor and outdoor. A very different experience totally.
Staff are friendly though only one or two did their best for English speaking tourist like me.
We booked the Shinyi room.
OOffAbbThe room was incredibly spacious, offering exceptional value for the price. The hotel maintains a peaceful and quiet atmosphere, which I truly appreciated. While the furniture and carpets show some slight signs of age, the overall comfort remains high.
I was impressed by their Zero Waste policy; instead of plastic bottles in the room, they provide glassware and a convenient water dispenser located right by the elevator. Please note that for a two-night stay, there is no housekeeping service, which aligns with their eco-friendly initiative.
The amenities were comprehensive, and the service was outstanding—truly upholding the high standards of the Mercure brand. Parking is plentiful and hassle-free. Lastly, the view is a hidden gem; on a clear day, you get an unobstructed, breathtaking panorama of the mountain range without any buildings blocking the sight. I highly recommend it for a relaxing getaway!
WWei LeThis place is ~5mins walk from Zenkoji temple. neighborhood is peaceful at night.
Shoes to be removed outside the accommodation. Rooms are on the 2nd floor so you'll have to carry your luggage up (there's no lift).
Room (with window) is huge. You'll have to head downstairs to use the shared toilet and shared onsen (no toilet inside the room).
We were only allowed 30mins of onsen time for 2 pax - couples weren't allowed to use the onsen concurrently so we had to go one after another (i'm not sure if the instructions got lost in translation..). Felt very rushed so i didnt really get to enjoy the onsen experience, but overall was nice and clean.
Interesting 6.30am tour around the area and within the temple itself, followed by a simple vegetarian breakfast (porridge with omakase-styled sides with miso soup) back at the accommodation. The morning tour lasted from 6.30am - 8.30am.
The accommodation provided a fleece blanket to each pax to bring to Zenkoji temple to keep us warm during the morning praying ceremony. We went on 30 Dec and it was SO COLD.
Overall interesting experience but accommodation price is pretty steep IMO.
SSvetaLThe hotel is really well situated, less than 10 minutes from the JR station, and on the same street as the Shrine, so there were lots of places to eat nearby. I stayed in a dorm, which had more people than I expected for a room (I think I saw at least 60 bed/lockers) so it was quite loud even at night as people kept walking in and out. The actual bed was fine, and the people at the front took their time to walk me through what to know for the hostel. The lounge is a little awkwardly partitioned, but at least you get a space to use if you need food.
The dorm itself, I think has a little too many people to be comfortable but is clean enough. The lights never turn off, but because you have a curtain, it blocks out most of it. The largest issue is the noise, since people are coming in and out at random times of the night, and the buttons to open the door are also quite loud when you're trying to sleep. If you want ear plugs, they have them for a fee at the front. Nagano overall was very nice though, and the location made it a lot easier to get around.
AAnton VoroshilinThis is an extremely cosy place, but I would not dare describe it as luxurious. It is dated and simple, with the most basic amenities.
However, I liked it a lot. The best part about this ryokan is its owner, an elderly man. He truly puts his heart and soul into his establishment. He even suggested to give us a ride to the station, however the weather was nice and we decided to walk instead.
I'd like to highlight the breakfast: it was gorgeous, given the price. I'd even say it tasted better than a ¥3000 dinner I had at some local restaurant.
The whole experience felt like visiting your grandparents, who live in a village, during the summer.
AAnonymous UserVery good location, just opposite the train station. Reception is on level 2, but staff is helpful to help carry luggages to and fro ground floor.
Room is small and toilet is squeezy, but still decent for a short stay. There is a Shampoo Bar at the reception to pick up stoiletries.
Breakfast is good, the complimentary soba noodles on selected weekday nights is also great. Nice view from the 10th floor, and also free space for customers to chill during the day.
Water was not provided complimentary to customers but instead was earned through a game.
Aastro.sergiuThis is a truly authentic experience! Cosy, with traditional furniture and bed, whilst still offering very comfortable options it's the best of both worlds. Plus, the view is among the best in town and the breakfast is authentic and charming. It was a beautiful experience to say here and the fact the hosts did not speak English actually added to the experience. I'd be sure to visit again next time I'm in Nagano.