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9.4/10
Amazing
XXiangcong@Facilities: The facilities are quite complete.
Hygiene: The hygiene is good.
Environment: You can see the hotel when you come out of Utsunomiya Station. There is a dumpling restaurant next to it and a 711 opposite. The Japanese food downstairs is delicious and affordable.
Service: There is an older waitress who smiles, but we are a group of 6 people and 3 standard rooms are all the last rooms, located on the 2nd, 6th and 14th floors. I want to say that it was selected for us individually?
GGuest UserThey gave us a very spacious room. My wife was so excited to have a view of the LRT! She moved the sofa and watched the whole time. I'm so grateful for such a wonderful room.
There were no amenities in the room, which was a bit inconvenient.
JJoannaGreat Stay with Convenient Location!
I recently stayed at this hotel and had a wonderful experience. The rooms were clean and comfortable, making it a relaxing place to unwind. The onsen (hot spring) facility was a fantastic bonus—perfect for soothing tired muscles after a day of exploring.
One of the best things about this hotel is its convenient location. There’s a McDonald’s just downstairs, which was great for quick meals or late-night snacks. Plus, it’s close to public transport and attractions, making it easy to get around.
Overall, I highly recommend this hotel for its cleanliness, relaxing onsen, and excellent location. Would definitely stay here again!
GGuest UserLocated just a few minutes' walk from Utsunomiya Station, it's ideal for business trips and sightseeing.
Check-in and check-out are self-service, so there's no stress.
The hotel and rooms are generally well-maintained, so we had a comfortable stay without any inconveniences.
The gyoza set meal at Hotel Mukaeamae's restaurant was delicious.
GGuest UserClose to the train station less than 10 min walking, two convini just at few meters from the hotel, a bar at first floor, the room bigger that the standard for Japanese hotels, with ac, big tv, water boiler, fridge, free bottle of water, modern decoration. Staff very kind and helpful. Nice view from my window.
GGuest UserThis hotel is perfect for a short business trip. The rooms are very small, and there's not much space to store your luggage. The location is convenient, so it's a good place to stay for a few days.
TTAKENORIThere is a humidifier in the room, which is very grateful for this season. The large communal bath, breakfast and coffee service (Doutor!) are all available but low price. I was able to spend comfortably without any inconvenience. I want to use it again.
AAlly2023Service was excellent! Some staff can speak English. Busy hotel but got enough parking. Location is convenient, there are restaurant nearby. Room is semi-double but we got enough space. Got breakfast however the breakfast time is pretty early from 6am to 8:30am. (Check out time is 10am) We went down at 7:45am, but food was almost gone, but staff no refill anymore, this might need to be improved. Also the room inside and the bathroom are a bit old, carpet is a bit dirty, this might need to be improved too. But overall, its pretty good to stay a few nights.