Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 20, 2026|Premier A-King
Anonymous UserChoosing an ocean view room was an excellent decision! The room was clean and lovely. It's connected to a mall with many luxury boutiques and restaurants inside. For Korean food, I highly recommend Yeonhwa on the second floor of the mall. Having a Starbucks nearby was a huge plus! Personally, I wasn't a fan of the shabu-shabu place. Besides the mall, the hotel's breakfast buffet offered dozens of great options, and the Italian restaurant was absolutely delicious. I had a wonderful stay! 💗
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Price per night from:US$125
Posted on Aug 3, 2026|1 King Bed, Studio Room with Kitchenette
Su BtFirst the cons ,
their in room dining and housekeeping delivery is very very slow. .For getting a bottle of water l had to wait for more than 30 mins and 5 calls . it might be cuz it was a Friday night . l didn't like their straightup bar , ambience was good but the cocktails weren't good .infact one of the cocktails l told them to change as they completely missed my instructions .
Now the Pros
The Hotel sits just beside the IT park and it connects directly to the Ayala mall . the room we were in Studio room with kitchenette had all the things necessary for a corporate long stay , refer the pictures. It has a proper functional working table for remote workers . This location l found better than the SM city side . Room was clean , comfortable beds . lot of space in the cupboard .didn't get a chance to use their swimming pool . Very modern rooms probably newly renovated or built .
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Price per night from:US$57
Posted on Sep 20, 2026|1 King Bed Standard
Mack.M UncleMy overall experience at Holiday Inn Cebu was quite disappointing, especially for a Holiday Inn brand. It fell far short of my expectations.
1. There was a feedback form in the room, but no pen. Does the hotel assume every guest carries their own writing tools? I couldn't even fill out the feedback form.
2. The policy of collecting a 1,500 PHP daily deposit is very unreasonable. Most hotels nowadays have abolished the deposit system, both out of trust in their guests and to enhance the check-in experience. I've stayed at many excellent hotels in Cebu, and this is the first time I've encountered a daily deposit. It inevitably makes one feel that the hotel lacks trust in its guests.
3. The room size and amenities are only comparable to budget hotels like Home Inn in China, which doesn't match Holiday Inn's brand positioning.
4. Breakfast service was chaotic. There was no staff to guide guests to tables. Many tables were empty, but there was no cutlery on them, making it difficult to find a place to eat.
5. When I went to the restaurant for breakfast, I proactively showed my room number to the front desk staff, and they confirmed it. However, during my meal, the front desk staff came over again to ask for my room number. Such basic service oversights seriously detract from the guest experience.
6. I went for breakfast at 9:30 AM, and the fruit section was almost empty. No staff refilled the fruit until I finished my meal and left.
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Price per night from:US$53
Posted on May 13, 2026|Deluxe Queen Room
Guest UserStayed at Zerenity Hotel Cebu and had a really pleasant experience. The location is very convenient, especially if you plan to explore Cebu City or go around IT Park and nearby areas. The rooms were clean, cozy, and comfortable for resting after a long day.
I also appreciated the friendly and accommodating staff—they were polite and helpful throughout the stay. The hotel provides basic amenities that are useful for travelers, and the overall atmosphere felt quiet and relaxing.
For the price, it’s a good value and a practical choice for both short stays and business or leisure trips in Cebu. Would definitely consider staying here again.
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Price per night from:US$23
Posted on Jan 21, 2026
Guest User
The Hotel and staff did really well during the Sinulog festival! They organised workshop and provided gifts and souvenirs. It is also very close to one of the main festival areas. The only disappointment was the kaldereta we ordered from the kitchen which was ridiculously small amount (1 piece of meat). However there are many restaurants nearby. Hairdryer needs extra payment of 100 peso per night.
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Price per night from:US$25
Posted on Aug 20, 2026|Superior Room
Lsy1031The location of the hotel is very convenient, it's located beside SM City Cebu, just a few minutes walking distance only. Hotel facilities are good and room is clean & tidy, hotel staffs are friendly too. Buffet breakfast & dinner have variety of choices, can't even decide what to eat first😆😆😆
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Price per night from:US$92
Posted on May 15, 2026|Superior Twin Room
Anonymous UserWe had an amazing 4-day stay at Yello Hotel. From check-in to check-out, the staff were incredibly welcoming, friendly, and always ready to help with a smile. The room was clean, comfortable, and well-maintained throughout our stay, making it easy to relax after a long day.
We also loved the cozy atmosphere of the hotel and the convenient location, which made it easy to access nearby restaurants, malls, and other places around the city. The service exceeded my expectations, and the overall experience felt smooth and hassle-free.
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Price per night from:US$20
Posted on Jul 21, 2026|Superior Room
Kenny13Rooms were pretty big! Only issue was with pests coming out. I had a talk with their housekeeping team about what to do so that the issue will be resolved. Hopefully they take action.
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Price per night from:US$18
Posted on Mar 5, 2026
Guest User
The staff were very kind, helping with luggage and showing me where to refill my water bottle. As for the bathroom, there's no shower curtain, but the water pressure isn't strong enough for water to splash everywhere. It was a bit of a shame to see some small rust spots, though.
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Price per night from:US$28
Posted on Jul 25, 2026|Deluxe Room
Anonymouse KittyThis is my first time booking this hotel and I thought I will never have a chance to stay here. Before my wedding, I booked this hotel since it’s near the church location. We enjoyed the stay. It’s just that we did not get to enjoy the TV because YouTube or other apps won’t work. All throughout the stay we weren’t able to use the TV. Also I called the lobby 5x to ask for a replacement for the 2 mugs for coffee before someone actually gets there to replace it AT THE MORNING.
Haven’t also had the time to enjoy pool because we check in late.
But their service is good. The hotel is nice.
I will surely book again if their TV is already fixed lol.
Also two key cards for room and elevator is really hassle on our part. It should’ve been 1 key card, all access, 2pcs since we’re 2 adults.
I really appreciate the hotel staff for catering my entourage, we were able to prepare before my wedding and took some pictures at the lobby and pool. Thank you!
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Price per night from:US$30