Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 17, 2026|Deluxe Twin Room
jjgaczThank you, Fili Hotel at NUSTAR Cebu, for making my mom’s 66th birthday truly unforgettable. From the warm welcome, birthday cake, and room upgrade to your exceptional hospitality, every detail made our family feel so special. It was a beautiful and memorable staycation for our senior parents and their grandkids. We’ll always treasure this experience.
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Price per night from:VND 2,369,742
Posted on Jun 22, 2026
Anonymous UserThis was by far the most satisfying hotel stay I've ever had. Firstly, the price was incredibly reasonable, yet the services available even before check-in were extensive, making my arrival comfortable from the very first moment. I also used the bar and had afternoon tea; both the atmosphere and service were wonderful, allowing for a truly luxurious experience.
The room was spotless, and the facilities and comfort were impeccable. The direct connection to a shopping complex made shopping and dining incredibly convenient. Furthermore, with a casino on-site, there's plenty to enjoy without even leaving the hotel.
From service and location to facilities and value for money, everything was outstanding. Without a doubt, this was the best hotel I've ever stayed at. I definitely want to come back again.
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Price per night from:VND 3,554,613
Posted on Apr 12, 2026|Standard King Room
Guest User
We loved the convenient location, especially being so close to the airport. The customer service was excellent—everyone was friendly and helpful, and the restaurant staff were especially kind and attentive. We truly enjoyed our stay and would highly recommend it to our friends and family.
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Price per night from:VND 1,930,757
Posted on May 18, 2026|2 Twin Beds Standard
Masaki07
I would like to raise a concern regarding our stay on May 15. On the morning of May 15, we woke up to find that the floor was extremely wet, and we also noticed that a large area of the ceiling was wet, which strongly suggests there may have been a water leak.
This situation was very concerning and made us feel uncomfortable during our stay.
In addition, the air conditioning unit in our room was very noisy, which seriously disturbed our sleep. Our friend staying in another room experienced the same issue with the air-conditioning noise as well.
We will be staying at your hotel again tomorrow, and we are worried that the same problems may happen again. Could you please arrange for your staff to inspect these issues as soon as possible and ensure that our room for the next stay will be in good condition, with no leakage and a quiet air-conditioning unit?
Thank you for your attention and prompt assistance.
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Price per night from:VND 1,709,322
Posted on Feb 21, 2026
Cattlei
Our Valentine’s stay at Citadines was truly memorable. The place had a warm, cozy, and relaxing atmosphere—perfect for spending quality time together. Our room was very clean, comfortable, and thoughtfully prepared, making us feel at home right away.
What stood out the most was the excellent service. The staff were polite, friendly, and always ready to help, which made our stay even more pleasant. The overall ambiance was calm and romantic, exactly what we were looking for during Valentine’s.
Thank you, Citadines, for a lovely and stress-free stay. We truly enjoyed our experience and would definitely love to come back.
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Price per night from:VND 1,876,369
Posted on Jul 26, 2026|Business Class twin Room
Guest User
The hotel staff provided excellent service, and the breakfast was abundant (though they charged for my 6-year-old, which was a bit surprising). The location is very convenient, right next to a shopping mall and a 7-Eleven. However, the restroom in our room had a distinct urine smell. Since we only stayed one night, I just briefly mentioned it to the front desk. Overall, I was satisfied.
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Price per night from:VND 1,161,562
Posted on May 3, 2026
Jcgorilai
We stayed here for one night with my wife, our two kids, my mother, and a friend, and it was a wonderful experience for our whole group.
Excellent Location: The direct connection to Robinsons Galleria mall made everything so easy for our family. We didn't have to worry about traffic or the weather when we wanted to go shopping or grab a meal.
Spacious and Clean: The rooms were incredibly spacious, modern, and clean, giving us all more than enough space to relax. The beds were super comfortable after a long day of travel.
Friendly Staff: Every single staff member we encountered—from the security guards to the front desk—was polite, smiling, and incredibly accommodating to our needs.
It's a perfect choice for families traveling with kids and elderly parents. We will definitely book here again the next time we visit Cebu City!
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Price per night from:VND 1,278,107
Posted on Jun 20, 2026
Sk112187Occasion: Family trip (my wife, 2-year-old, and I, totaling 3 people). I booked this hotel because I wanted a luxurious stay near the airport where we could relax.
Location: It's about a 20-minute taxi ride from the airport, and having a shopping mall right next door was a big plus. However, outside of the mall's operating hours, there's nothing else around, and I felt a bit concerned about safety walking around at night, so that's something to be aware of.
Food: The breakfast was a lavish buffet with a great selection of Japanese, Western, Chinese, and Filipino dishes. The variety of cheeses and sweets was abundant and delicious.
Service: Everyone was incredibly kind, and their service towards my child was particularly outstanding. Their responses to my inquiries before arrival were also prompt, which put my mind at ease.
Room: It was clean and spacious enough. There were outlets conveniently located by the bed. There wasn't a bathtub, and the room's ambiance felt more suited for a business trip, in which case it would be perfectly satisfactory.
Personal opinion: I would recommend this hotel to couples visiting Cebu for the first time. For families, I felt that a few more recreational options within the hotel would be nice. However, breakfast was thoroughly enjoyable for families too.
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Price per night from:VND 2,039,532
Posted on Jan 30, 2026|Deluxe Mountain View Room
SeaDaddySixMarco Polo Plaza, Cebu Review
Here is a two-paragraph review that balances the atmosphere of the hotel with the quality of the service:
We had a wonderful stay at the Marco Polo Plaza. The hotel offers a peaceful escape from the hustle and bustle of the city, and the views from the Nivel Hills are absolutely stunning. Our room was clean, spacious, and provided the perfect environment for a relaxing getaway.
What really stood out, however, was the exceptional service. The staff were incredibly professional and went out of their way to make sure we were comfortable throughout our visit. From the delicious breakfast buffet to the well-maintained pool area, everything exceeded our expectations. We will definitely be returning!
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Price per night from:VND 1,452,924
Posted on Feb 12, 2026
Guest User
Great Condotel near IT Park and a wide variety of other places. Swimming pool was amazing, Staff were freindly. Room was spacious and well equipped. Would recommend.
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Price per night from:VND 652,650