Featured facilities: Parking, Laundry Service (On-Site)
Very Good
8 reviews
8.1/10
1 night
From MYR 86
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Featured facilities: Parking, Kitchen, Laundry Service (On-Site)
Very Good
54 reviews
8.7/10
1 night
From MYR 369
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8.9/10
Very Good
SSHANSHANexcellent service! Very serious and patient! More formal! Suitable for a family holiday! Safe and secure! Security staff is also very polite! The restaurant staff has a Chinese-speaking boy! Learning Chinese for several months! Overall good! Great! for safety! The windows won't open here! Are all closed! The hotel should be the same!
GGuest UserThe front desk upgraded me to a deluxe single room for free, but there were guests staying in the hotel talking outside in the corridor all night, which was a bit noisy.
GGuest UserThe hotel has a great location, conveniently close to Lahore Airport, and the premises felt very secure with several security checks before reaching the lobby. I was warmly greeted by a hotel representative who picked me up and took me to the hotel. Both the buffet breakfast and dinner at the hotel restaurant were excellent, offering a wide variety of delicious food. The staff across all areas, including the reception and restaurant, were very respectful and helpful. I want to especially mention Muhammad Arslan, who stood out for his attentiveness and dedication to serving all guests with the utmost care.
However, there are a few areas that could be improved. First, the prayer hall is located in an awkward and unclean area. I noticed a family struggling to find a suitable place to pray, and the staff was not even aware of the Qibla direction. They ended up praying in the executive room, which was not ideal. Secondly, the cafรฉ and restaurant lacked alternatives like almond or soy milk, which is important for guests with allergies. Some in-room amenities, like the dental kit, were missing at check-in and appears the second day after the room makeup. The swimming pool ladder felt weak and was not deep enough, which could be a safety concern. Additionally, the iron in the room was dirty, broken, and leaking water, which made it difficult to use.
Overall, I had a pleasant stay but hope these points will be addressed to enhance the guest experience further.
GGuest UserRelentless noise, including 2:00 AM construction and chaotic, unmanaged hallways, destroyed all rest. This place is not a 4-star experience. It neglects the fundamental promise of a hotel.
GGuest Usersuper professional staff. decent breakfast. rooms feel a bit dated but not annoying. staff is very knowledgeable . location doesn't have too many resturants nearby.
GGuest UserThe rooms are nice. Wooden flooring. Housekeeping staff is friendly and took particular of my room as I am very finicky about cleanliness and do no want even a speck of hair around. The understood my needs and cleaned the room thoroughly. Reception staff are ok. Had a few issues in the beginning but then were sorted. Mr.Bilal was helpful and nice from the front office. The restaurant La Messa breakfast needs revamping. Staff are very slow and needed to be reminded about things many times. They need to pay more attention to cleanliness and ensure replenishment of food done. The GRM Mrs Khalida was great. She tries very hard to make things better and takes feedback proactively. She was always on the move and helpful. I would like to thank her. Please also commend the housekeeping staff on the 2nd floor who looked after my room. They were awesome. I forgot their names but they were always on the 2nd floor in the day time. Look forward to my next visit to this hotel in a week's time.
Hotel near Gulberg, Lahore 100% of visitors choose this area
Price per night from:MYR 303
6.7/10
RRaja1990Located in the area of Johar town and It was a nice hotel and great hospitality. It's very convenient for transportation and it has many restaurants and mini markets around it . Easily accessible from airport and Daewoo bus stand.