Steeped in history yet constantly buzzing with new openings there is a reason why Bostons Downtown neighborhood is considered to be the heart of the city. Stroll down the winding tangle of streets and you will find monuments to historic revolution next door to the modern vanguards of food art and more. And in the midst of it all poised between The Freedom Trail the original site of the Boston Tea Party and our namesake Faneuil Hall you will find your temporary city home.
Complimentary high-speed Wi-Fi
Apple Wallet and Google Wallet for access to room and hotel spaces
Self-check-in kiosks
Guest Request Closets providing amenities needed during your stay
Hydration Stations with complimentary bottled water
Fitness Room with Peloton bikes
Club Living Room - seating; workspaces; wireless printing; complimentary coffee
Off-site parking
Meeting and event space
"Could do with some updating, particularly the reception and lounge. Housekeeping was hit and miss. We asked for some glasses in reception and had to wait 45 minutes for someone to bring them. The coffee pods in the room weren't topped up every day and one morning, a half used bottle of hand-wash appeared (not ours nor the hotel brand). The doors had big gaps around them letting in a lot of light and noise, especially the bathroom door which had a huge gap at the bottom so not very private."
Very Good
52 reviews
8.9/10
1 night
From VND 5,467,838
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9.5/10
Amazing
GGuest UserFantastic! From the exceptional customer service at a 2:40AM check in, to the immaculate room and excellent location CitizenM was more than I could have asked for. More than anything, I needed a relaxing, stress free weekend and this hotel delivered in spades. My son said it was very Millennial, but I don’t know what he meant. My room was efficiently designed with all the comforts of home. I truly enjoyed my stay.
GGuest UserThe room isn't huge, but with two 150cm beds, it's manageable for a family with kids if you don't mind snuggling. The mattress was incredibly soft; surprisingly, I usually get back pain at home but slept on this soft bed for three nights with no issues. There's a Starbucks drip coffee maker in the room, and another Starbucks next to the front desk on the second floor. Bar10, also on the second floor, serves good food. The hotel connects to two malls, which is fantastic in the cold winter as you don't have to go outside to find food. The cleanliness was impeccable, it looked like it had just been renovated. The shower had both an overhead rain shower and a handheld option; even though it was in a tub, the water pressure was excellent. Facing north, we had an unobstructed view of the river and MIT across the way. Boston truly is a beautiful city, and I'd definitely stay here again on my next visit.
Hotel near Downtown Boston, Boston 1.9% of visitors choose this area
Price per night from:VND 6,634,826
8.9/10
Very Good
GGuest UserHotel location was great downtown right across tufts medical hospital. Service was great room was clean we ate at westeria is on the second floor of the hotel also the lobby is on the second level food was great also their is a Starbucks on the 1st floor. Staff was awesome we didn't get the breakfast and we didn't park a car parking fee was $65 a day i would stay here again. The bar at westeria and it superbowl weekend also parking outside hotel
Hotel near Boston City Center, Boston 94.4% of visitors choose this area
Price per night from:VND 4,467,011
8.9/10
Very Good
GGuest UserHotel staffs are professional. Receptionist presented a warm welcome while receiving us. They responded our enquiry swiftly.
Housekeeper are very attentive, too. Facility in room was kept in good condition. Air conditioning in room was good and running quietly.
All in all, we are satisfied with the room standard and service provided by staff.
Hotel near Downtown Boston, Boston 1.9% of visitors choose this area
Price per night from:VND 8,682,850
8.9/10
Very Good
SSergeiОтличный новый отель.
Номера небольшие, но все очень комфортно! Удобная большая кровать прямо у окна с видом на город (при заселении можно выбрать низкий или высокий этаж и вид - на город или нет).
Регистрация удобная
Душ и вся сантехника новые, все супер.
Современный телевизор
Свет, кондиционер, телевизор и пр. Управляется с планшета, что тоже очень удобно.
Есть два вида штор - блекаут и от яркого солнца.
Район удобный - можно быстро добраться до Кембриджа, до Даунтауна пешком 15 минут.
, тропа Свободы также находится рядом
Отель находится в здании автовокзала, но народу немного и это соседство не ощущается. Зато рядом есть большой фуд-корт, огромный супермаркет где огромный выбор всего, в том числе алкоголя и готовой еды. Также через дорогу - литл итали, где много вкусных ресторанчиков и баров.
В общем, мы очень рады, что выбрали этот отель.
Hotel near Boston City Center, Boston 94.4% of visitors choose this area
Price per night from:VND 4,725,913
8.9/10
Very Good
GGuest UserThe room isn't huge, but it's really cozy if you're traveling solo. The location is super central and convenient. I booked a river-view room, and the outdoor scenery and night view were beautiful. The overall decor of the hallways and rooms has an industrial vibe, with very stylish details – like the screens in the elevator, the floor plans, and the dynamic hallway leading to the gym. They also provide a daily $35 voucher to use at the bar on the second floor for breakfast and more. On Easter Sunday (4/5), they even had donuts! The staff at the front desk and bar were all very friendly and helpful.
Hotel near Boston City Center, Boston 94.4% of visitors choose this area
Price per night from:VND 4,752,962
8.8/10
Very Good
GGuest UserThe hotel charges a $300 security deposit and an automatic 18% gratuity on any food/drink purchased. A bowl of oatmeal and coffee was $23. There is no breakfast buffet available. The rooms are tiny and designed very much like a cruise ship cabin, complete with bunk beds! There are no closets, drawers or counter space in the room and only 6 hangers (to hang clothes where?) I had to use the ironing board for toiletries. The bathroom is separated from the bedroom only by a curtain. (I wonder how couples feel about each other after staying there?) The only window is a floor-to-ceiling window in the bathroom so you can flash nearby shoppers as you step out of the shower. The heated towel rack in not within arm's reach of the shower and featured hard and frayed towels. The room featured a large TV that was surrounded by LED lights. No obvious switch turned off said LEDs, but apparently the round rainbow-colored emblem in one of the built-in cubby holes turned it off.
On the plus side, the hotel is a half-mile from the Boston Convention Center. Also, travelers can take the Silver Line bus from Logan Airport to South Station (or one stop short of the station to this hotel) for FREE! The one-way trip back to Logan Airport is $2.40. There is a rooftop bar that features a nice city view.
Hotel near Waterfront, Boston 3.7% of visitors choose this area
Price per night from:VND 3,755,999
8.7/10
Very Good
GGuest UserLocation was perfect, quincy food market next door. Plenty of good restaurants around. Walking distance to little Italy and state house to follow freedom trail. In terms of the Hotel, gym is small, only few machines in so you need to time it well to use it if you don't want go share it with others. Room was big, dated. Our room smelt, we could not establish why. Also we could not open our balcony door to get fresh air. We spoke to the reception and they offered to sent someone but nobody showed up. We pulled up with the smell by using AC. However without fresh air we struggled to sleep as was either got to hot or to cold. Bed was big and comfortable. Room was cleaned every day, bed was done, fresh towels and toiletries change every day. Fridge in our room was broken so we could not use it to store cold water. Staff overall was very nice. They have suitcase storage which made things easy. We had our flight in the evening and full day go still enjoy Boston. Check out is at 12 which leaves you with plenty of time in the morning if you wish go have slow morning.
Hotel near Boston City Center, Boston 94.4% of visitors choose this area
Price per night from:VND 4,563,616
8.4/10
Very Good
GGuest UserA true ”home away from home” for a new international student.
As an international student newly arrived in the U.S., Hilton Boston Back Bay was my very first landing spot. I have been staying here for two weeks while navigating the difficult process of apartment hunting—which has been incredibly stressful due to my lack of U.S. credit history and language barriers.
However, this hotel truly gave me a sense of ”home” during this challenging transition. Even though my English is not perfect, every staff member I encountered was incredibly patient, friendly, and accommodating. Their kindness made a huge difference in my first few weeks in Boston. I am deeply grateful for the warm welcome!