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9.3/10
Great
GGaileyBeeA clean hotel with comfortable beds. The breakfast provided was good, although such a terrible waste using plastic cutlery and cups as well as paper plates and cups, not great for the environment at all.
Nice downstairs area to socialise in the evening. It would have been nice to have been told on check in about the free food available on Wednesday evening, with crackers, cheese, salad, soup, cookies, beer and soft drinks rather than stumble upon it 5 minutes before it stopped and therefore miss out. The same goes for the free coffee that is available all day and only finding out about it not long before leaving..
Didn't use the swimming pool as was rather crowded already when we went there. The gym was spacious and welll equipped. No flexibility on a later check out, with check out being 11am which is early for a hotel of this size. Location wise we walked or took the local buses which was fine but you are some distance out of the city which might not suit some.
BBandengThe hotel I booked for Boston Marathon is a little off the beaten track. The hotel itself is pretty good, big and new. There is a Starbucks downstairs. The room is cleaned promptly every day, which is rare in the United States.
Zzwk1029I stay at this hotel every time I take a flight. The parking lot is large and there is no charge if you don't stay overnight, so it is very convenient to return the rental car, take the hotel car back to the hotel, and then take the hotel car to the airport the next day. However, the only downside is that there is no water or coffee available in the lobby in the afternoon, which is very uncommon in the United States.
WWen090You can take the Silver Line from the airport to the hotel, which is free. You can see the hotel when you get off at the Silver Line Way station. There is a Starbucks downstairs, and there are many good restaurants nearby. It is also nice to walk around the nearby port area. The front desk service is very good. I said I was used to drinking hot water, so they sent a kettle.
GGuest UserI got two nights stay at the hotel. My experience was fantastic from check in to check out. I arrived a little before lunch as I was transferring from Westin right next door so I wasn’t sure if I had to wait until 4pm for checkin. The front desk staff took me in pleasantly without a fuzz, very thankful for that especially when I’m on a tight travel plan. The room was very spacious and clean plenty of clean bathroom supplies, shower was awesome with just the right water pressure. The only thing I would suggest is to just leave the complementary bottle water in room (especially during the summer season) as opposed to having to pick up at front desk (which I wasn’t aware until my friend told me who was also staying at the same hotel). However the room does have two bottles of water but they are priced. I did notice that the internet is not free if you are not a Marriott member (not sure if it’s a norm now days but I think Westin was free for hotel guest and both are under the same hotel Group, but it stood out in my experience with the Hotels as I just completed two weeks of travel right before the stay), so at Checkout I asked to ensure my member number is associated with my stay and the gentleman at the front desk kindly confirmed that the internet charge will be removed on final billing. That was a peace of mind for me. Very thankful again. Overall a comfortable stay and will revisit!
GGuest UserConvenient hotel, efficient check-in, had an excellent and quiet sleep between 2 flights. Even possible to walk from the international terminal E (all covered walkways). Took the free hotel shuttle in the morning.
TTrip saverCredits for food variety for the morning bf , complimentary snacks upon check in and free evening reception and free shuttle service to and from airport. Disappointed with reception poor services. Prepaid 3 nites room charges but only activated my room card for a night. Felt bad especially we had a day out coming back exhausted during night unable to enter the room, need to walk down and request for the key update which experienced unfriendly and rude management staff without apologies for the incident happen, in return asking back, what do you want me to do now?
shouldn’t
GGuest UserThe room is quite big, with a separate kitchen, refrigerator, dishwasher, oven and kitchenware, so you can cook your own food. The mattress is very comfortable and the hot water is also very good. The only problem is that the breakfast is relatively simple. After all, Americans and Chinese are different, especially in terms of food requirements. The room is cleaned every two days. The location is also very good, and it is very convenient to take the subway.
GGuest UserExcellent hotel. Recently renovated and has a very modern feel to the lobby. Also connected to Prudential center and tons of food options within 1-2 min walking distance as a result. Room is very clean and comfortable
GGuest UserThe staff were very helpful and they upgraded us to a lovely spacious room with a fabulous view! The hotel is in a great location. Walking distance to the Pacific Mall, the museums, Newbury St.and many restaurants around. The Lucy Bar and Restaurant inside the hotel is excellent and the food was great! I recommend this hotel to everyone and will definitely stay there again.