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The room is suitable for a large family because it is a suite, equivalent to two bedrooms. The only inconvenience is that it's a bit far from the subway station, but it's not far from Harvard and MIT, which is quite convenient. There is a Whole Food supermarket nearby where you can buy some things. There was too little food at the buffet, but Starbucks gave me a pot of coffee, which was great

The room was nice, but it rained heavily on the day we checked in. The hotel didn't provide umbrellas, so we had to buy them ourselves. There were a lot of people in the hotel, and the lobby was noisy, so we couldn't hear what they were saying. It's not far from the mall, and you can get there on foot quickly, so it's quite convenient for eating and shopping.

I would be remiss if I didn't send a note to say THANK YOU for the hospitality I received while staying at the Homewood Suites Boston/Cambridge-Arlington, MA. This was my longest work trip since before the Pandemic and although it was all work and no play the Assistant Hotel and Guest Services Manager, Luis, and ALL of the front desk agents; Angel and Brandon in engineering; housekeeping; and the kitchen staff were SO pleasant and accommodating to make me feel at home I had to send a note expressing my appreciation. The cleanliness of the property, hallway greetings and smiles from staff, etc., confirmed I made the right choice in choosing the Homewood Suites Boston/Cambridge-Arlington, MA for this extended work stay. Having been a former employee of the Hilton chain while in college, it is Awesome to see the Excellence of the Hilton brand I loved working for continues to live up to the quality of the Hilton standards. Again, thank you and I look forward to visiting this location again for vacation.

Love the convenience of this hotel and it’s very clean. Everyone is very friendly and helpful and there is a walkway tunnel right to my terminal from the airport. I would definitely recommend staying here and the restaurant is also very delicious.

Did I spend roughly $50 (pre-tax & tip) on a lobster roll and a glass of prosecco? Yes. Was it worth it? Yes. I'm going to touch on other aspects of my stay, but I can't believe how many fresh tasting, big, succulent chunks of lobster were in this hotel lounge lobster roll. It's cold & mayo based, which I know isn't for everyone (I see you got buttered lobster roll people and I understand completely; I'm just an equal opportunist when it comes to lobster rolls), but it was really good - like, not good for a hotel lounge, but good good. Yum! Ok, so why 4 stars? If it were based on the hospitality of the staff alone, I'd give it 6. Every staff member I encountered was genuinely affable - some were more outgoing than others, sure, but I appreciate mellow kindness. Also, this might be the first time I've remembered to pack all of my extra little charging stations, and I didn't even need them. So many conveniently placed outlets and USB ports - and the main room light was warm toned and welcoming, which is also a little treat :) I had to take away a star because of the general noise. My sleep wasn't disturbed, because I always travel with hardcore ear plugs and a sleep mask, but I couldn't close the curtains all the way (even with the pants hanger clip trick) so there was light coming in, and I could hear everything in the hall. Also plumbing noises (like pipes pinging and gurgling - nothing alarming, just...mildly intrusive). I was also disappointed that there wasn't a laundry bag or dry cleaning service like there are in the other Marriotts I've stayed in; I want to call myself out on not going to the front desk to ask specifically for this, but every other Marriott I've been in has a laundry bag with a dry cleaning order form in the closet. There also weren't any extra blankets in the closet; again, I didn't ask the front for one (and I'm sure they would have given one to me) but I wish there had been one in the room as it was super comfortable until I woke up at 2 am - which is really late and inconvenient to realize you need extra blankets. Ok, so that's why I took away a star. The other 4 are for the friendly staff, incredibly convenient location (anywhere I didn't walk, I took a Bluebike from the stand right outside), gorgeous fitness center (Pelotons?! What?!), and general cleanliness. If I come back to Boston/Cambridge for work, I'm 100% staying here. (If I come for pleasure, I'd probably try a quaint inn or something, but honestly I'd likely stay here the final night of my trip because it is also FIFTEEN MINUTES from the airport. But with a great river view, and no plane noises.) More on the location: walk to the river, and across the Harvard bridge. You're literally right there, and it's a great way to see the city (and while there's a CVS across the street, the one over the bridge is in a historic building. I'm from California, so to me that is very special 😂). It also takes 15 minutes to walk to the Cambridgeside Galleria if you n

My two sisters and I stayed in this hotel while attending a Bruno Mars concert at the MGM Music Hall, Fenway. When we arrived at the hotel, they front desk said that our reservation had been cancelled by someone who had all my sister's information. She had booked the hotel in May 2022 for a September stay. We were in the air en route to Boston when this occurred. They hotel put us in room 922. At 11:30 that night, someone tried to enter the room with a pass key. We were in our pj's and it scared us to death. We immediately call the Front Desk...the first 4 times we called...no one picked up the phone. On the 5th try, I got the Night Manager, and he was abrasive and rude. He said ”Your room is supposed to be empty as you have checked out.” I replied that this was not possible as we are standing right here talking to you. He said with much annoyance in his voice ”I don't know what is going on.....I will check you in” and he hung up. My sister called again requesting we be put into a near by IHG property as we did not feel safe in this room/hotel. They never called us. We checked out, caught our plane back to Norfolk, VA and on the way out of the airport, another Manager called and was embarrassed by all the shenanigans that took place and offered to comp our stay. Days later when my sister followed up, they said they were comping us for 1 night only. This was NOT what my sister was told upon our return to Norfolk. Every step of the way at this property was a nightmare. We had to get our own towels, there was nowhere to eat on the property other than breakfast and it was an overall extremely poor representation of IHG properties. The Front Desk staff was so unprofessional and did not seem to have a clue on how to operate the tasks at hand. If you can find another place to stay.....run, don't walk to do so.

We stayed here for a girls weekend to Salem. It was an average hotel. We got the king room with 2 toddler beds, and toddler beds is accurate. Our room was in need of a renovation. We got 1 remote for 2 TV's, there were no photos on the wall, just empty wall anchors, our sink drained slow, outlets were coming out of the wall, the side tables all had kicks and missing paint. There was one mirror just in the bathroom, where friends had a double bed room and had 3 mirrors! We were on the second floor and had a small flight of stairs to climb. We had a balcony, but no chairs on it. The lounge looked nice, it was always loud and full late into the night. This was a busy time for the hotel, but the noise in the hallways was very disruptive into the late hours of the night. Drunken people yelling, kids running up and down them, and slamming doors woke us up all 3 nights we stayed here. Starbucks options in the lobby was nice, but expensive. $6.29 for a grande coffee. Would come back to bring the kids to the waterpark and for the location to malls, but not for another adult trip.

We loved this place. Friendly and helpful staff. The Top Bar and restaurant were both incredible and had great drink options. The rooms are smaller (think Europe) but get over that quick and you are central in the Theater District! We absolutely loved the place! Super charming and clean!! I imagine this was once an apartment building or hostel but now they turned it chic and cool. We will definitely return!! Thanks Moxy.

The room is quite decent, typical of an American inn, but the service is great. The front desk is as welcoming as a family member, and they even helped me buy NBA tickets. Especially the lady at the front desk talked about my dear, which is so heart-warming... Also The two men were a little lacking, but the overall situation was still good. The buffet breakfast options were enough to fill you up. Compared to the room rate, the complimentary breakfast was so delicious! The key is the underground laundry room, which is Virgo’s favorite. I will stay there again if I have the opportunity. It’s so convenient to have a self-driving car, and the parking fee of 20 US dollars a day is also acceptable😍😍