Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
133 reviews
8.4/10
1 night
From IDR 1,644,472
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9.2/10
Great
LLanting(Alice)The hotel boasts comprehensive facilities, is clean and hygienic, has a beautiful environment with a strong artistic atmosphere, and offers warm and attentive service. I stayed in a lake-view room with a balcony; the view from the window was stunning, with lush trees and emerald green lake water, perfect for a stroll. The hotel's beautiful environment is ideal for travelers looking to relax and unwind.
YYangyong DanielOverall, it was decent. The showerhead in the bathroom couldn't adjust the spray pattern, likely due to a lack of timely maintenance or replacement. My colleague's room faced the highway and was a bit noisy, but my room overlooked the pool, so I didn't have any noise issues.
GGuest UserLocation is very close to Disneyland which is perfect, about 7-10 minute walk. It is hard to see the actual hotel because of the surrounding tall buildings but the small entrance is right next to Coffee Bean and Tea Leaf. We are a family of 6 with 16,7,8 and 3 year old kids. We were given a corner room, 2 queen bed suite. Room location is not ideal, we have a view of the hotel’s HVAC system. I think the suite is quite small but it does not matter to us since we didn’t book to stay at the hotel but to spend in Disneyland. I have one complaint about the room: the charging station (one) by the night stand was not working, as well as the reading light on one of the beds. This is personally important to me as I need to charge my phone at the end of the day and I need it close to my bed for easy access. The bathroom is clean. Spacious stand in shower. Great water pressure and temperature. Spacious bathroom vanity with large LED mirror. Towels are enough. Toiletries are complete. Room kitchen is complete with a spacious fridge. Room sofa is ok, not the most comfortable but it is not a deal breaker for me. The sofa can turn into a bed but we didn’t use it. One large tv in the living area and one large tv in the bedroom. I think the closet size is decent, has limited number of hangers. Hotel lobby and dining area is clean and well maintained. Staff is friendly, courteous and professional. Free buffet breakfast when I booked, it was good- depending on the day, they offered scrambled eggs, sausage, Canadian bacon, tater tots, fried potatoes, grapes and honeydew, different flavored yogurt, make-your-own-Mickey-waffles, bagels. They have all the condiments and all kinds of drinks. You can order food from your room from outside places (room service) but the choices are limited and of course more expensive; we used DoorDash instead as the price is about the same, if not, cheaper and the choices are endless and it was delivered right to our room anyway. Check in and check out process is quick and smooth. I’d say our stay was comfortable and enjoyable for the most part!
GGuest UserThe Sheraton Hotel boasts an excellent location, just about a 15-minute walk to Disneyland. There are also plenty of supermarkets and restaurants nearby, which is incredibly convenient. If you stay in a room facing Disneyland, you can enjoy the fireworks show in the evening. The hotel service is fantastic, and the staff are very friendly, adding even more joy to our Disneyland trip.
LLeung tinGreat value for money! 👍🏻 The place was spotless, and the kids absolutely loved playing in the water. We really appreciated the spacious room and the bathroom's separate wet and dry areas. We originally booked for three days but liked it so much that we extended our stay. There are also plenty of restaurant choices nearby, all within a five-minute walk.
GGuest UserVery good hotel, newly renovated. Excellent location to areas around Orange. Convenient if you are heading westward. 10-15 mins to good food area and 3min to outlet. Parking is very expensive at 35usd
GGuest UserThe room's beautiful layout and interior design made for a very pleasant and comfortable stay. The amenities, such as the gym, were also well-maintained and enjoyable to use. When the in-room coffee maker wasn't working, I requested hot water from the restaurant, and the staff were incredibly polite and helpful, which I greatly appreciated. A minor drawback was that the microwave was located inside the cafe, making it inaccessible during the evening hours when the cafe was closed. Additionally, I was a bit disappointed to find some dust on the hairdryer and a bug in the room.
Ssalinda1The biggest highlight of this hotel is the free shuttle service to and from Disneyland! It drops you off right at the park entrance, so you don't have to wake up early to walk or take a taxi. You can sleep in and head out at your leisure. Even when the park closes late at night, there's a shuttle to pick you up and take you back to the hotel. After a whole day of walking, your feet are probably killing you, so having a shuttle is such a lifesaver! The shuttle drivers are all very friendly, and the service is always on time. The only thing to remember is to check the shuttle schedule in advance so you don't miss the last bus.
🏨 Room & Facilities
The room was very clean, and the two large beds were perfect for two adults and two children. There's also a bathtub, which was super relaxing for a soak after a long day. All the basic amenities are provided, including a fridge, microwave, and TV. The front desk staff were also very welcoming, and check-in and check-out were both quick.
GGuest UserWe had a great overall stay at this hotel. The staff was very friendly and made the check-in process quick and easy, which we really appreciated after a long day of travel. The location was excellent and convenient to everything we needed.
The room was a good size with plenty of space to relax. The bed was extremely comfortable, and even the couch was cozy, which made our stay more enjoyable.
However, we did find a roach in the room, which was definitely concerning. Even though it was just one that we saw, it’s never something you expect or want to encounter during a hotel stay. Cleanliness is important, and I hope management takes additional pest control measures to prevent this from happening again.
The internet also did not work on the first day and wasn’t up and running until the following night, which was inconvenient.
The ice room was very sketchy and did not seem well-maintained, and the microwave in was not working properly and appeared a bit dirty. These smaller maintenance issues added up and made the stay less comfortable than it could have been.
Unfortunately, we have not yet received our damage deposit back, which has been disappointing. We are hoping this will be resolved promptly.
I would also recommend bringing your own shampoo and conditioner, as the ones provided left our hair feeling very dry.
Overall, it was a good stay with a few things that could definitely be improved
GGuest UserThe water pressure in the shower was terrible! The water was just trickling out of the shower head! Then the water got cold while I was still showering! What should have only taken 7 minutes to shower ended up taking 20 minutes! Just terrible! The sofa couch had no sheets, no pillows. The food was good except that there was only one waffle maker for everyone to use so I didn’t get a waffle. Then now the icing on top of the cake was a bus with a trailer behind it was parked in the red zone on the back of the hotel where I was parked. I have a big truck and I could not back up and get out! There were cars on both sides of me! I went back to the desk and Destiny, who was so nice tried to help me. She went to the bus trying to locate the bus driver, to no avail. Then she spoke with someone that was on the bus and he did not know where the bus driver was either! Finally the people who were parked to my left came out and were leaving, thank goodness! I finally was then able to back out and leave! I just had a very bad experience. Plus the hotel’s location was very far from Disneyland and in a semi bad area. I don’t know that I would recommend this hotel. Basically this hotel caused me some incredible stressed experience. Not good!